Skin Care Recommandations; Troubleshooting - Proactive alevia Instructions Manual

THERAPY PROGRAMS (CONTINUED)
Program Time Rate
EMS Neck 30 20Hz
Abdomen 30 65Hz
Hip 30 50Hz
Leg 30 40Hz
Foot 30 65Hz

SKIN CARE RECOMMANDATIONS

• Always clean the treatment area using a mild soap, rince skin
thoroughly and dry well before applying the electrodes and after
removing them.
• Clip excess hair with scissors – do not shave the treatment area.
• Your doctor or therapist may recommend the use of a skin prep
solution. Let it dry thoroughly before applying the electrodes.
• Avoid stretching the electrode over the skin as this could cause
"pulling stress". Apply the electrode from the center outward to
prevent this from happening.
• When removing the electrodes, pull in the direction of hair growth.
• It may be helpful to apply a skin lotion over the treatment area when
not using the electrodes.
• Never apply the electrodes over irritated or broken skin.
Width Wave description
180µs Continuous
250µs 10-second cycles (2 sec. up / 2 sec.
down) then 8 seconds rest.
250µs 13-second cycles (1 sec. up / 2 sec.
down) then 10 sec. rest.
200µs 13-second cycles (1 sec. up / 2 sec.
down) then 10 sec. rest.
200µs 10-second cycles (2 sec. up / 2 sec.
down) then 8 seconds rest.
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TROUBLESHOOTING

If your device does not seem to be operating correctly, refer to the
chart below to determine what may be wrong. Should none of these
measures correct the problem, the device should be serviced.
Problem Possible cause
Display fails Battery contact failure
to light up
Weak or no Electrodes are dried
stimulation out or dirty
Electrodes are
improperly positioned
Old / worn / damaged
lead wires
Stimulation is Intensity is too high
uncomfortable
Electrodes are too
close together
Damaged or worn
electrodes or lead wires
Electrode active area
is too small
The user instructions are
not being followed
Intermittent
Program option in use
output
Lead wires
Solution
1) Install new batteries
2) Ensure that the battery is inserted
correctly, respecting the polarities,
and that battery contacts are in
place and in good condition
Replace and re-connect the electrodes
Reposition and re-connect
the electrodes
Replace the lead wires
Decrease intensity
Reposition the electrodes
Replace the lead wires
Replace electrodes with ones that are
2
16 cm (4 cm x 4 cm or 1.5" x 1.5")
or larger
Please check the manual before use
Some programs will seem intermittent.
This is expected.
1) Verify connection is secure
and firmly in place
2) Turn down the intensity. Rotate lead
wires in socket 90°. If the problem
persists, replace lead wire.
3) If replacing the lead wire does not
solve this problem, contact us at:
1-800-363-2381
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