Toshiba BU205M Specifications page 34

Failure situation report sheet
In order to grasp the details of failure,
please fill out the following information, and send us the defective product with this report sheet enclosed.
(1) Customer information
Company Name
Telephone number
Postal code number
(2) Return address
The offered personal information is not used for any purposes other than after-sale service, such as repair of a product and an inquiry, and the
questionnaire of the improvement in customer satisfaction.
Moreover, except for the case where it commissions within limits required for the above-mentioned purpose achievement, it does not indicate to a
third party without a visitor's consent.
We pay careful attention and manage a visitor's information.
(3) We suggest a possible solution before your repair request.
Please ensure your safety w hen you check follow ing item s.
Please handle pow er supply w ith proper procedure, and m ake sure it does not im pede any operation.
a) Restart the power supply of this product.
Please turn off this product once, switch on a power supply again after passing for a while, and confirm operation.
b) Exchange for other products.
Please exchange for other same products, and confirm operation.
c) Connect to other PC systems.
Please connect this product to other PCs, and confirm operation.
d) Check Specifications of this product.
Please confirm that specifications of this product conform to usage environment refering to following URL.
URL:http://www.toshiba-teli.co.jp/index.htm
(4) Failure situation
Model name
Failure condition: (Please fill out the phenomenon in detail.)
(5) From when
(6) Occurrence frequency
(7) Occurrence frequency
(8) Operating time
(9) Installation status
(10)Fixed place
(11)Heat radiation method
(12)Ambient temperature
(13)Ambient humidity
(14)Operating environment
(15)Frame ground
(16)TRIG/GPIO
(17) Power supply (Only BG serise)
(18)Cable
<For dealer use>
Reception date :
Copyright © 2013 - 2018 TOSHIBA TELI CORPORATION, All rights reserved.
Department
E-Mail address
Address
Please fill out this information, if the return addrrss is different from above address (1).
Serial No.
□ From the beginning
□ Others
（
□ It certainly occurs.
□ It occurs, after time passes.
□ Others
（
1 □ everyday □ Onec a week.
2 □ 24hours of continuous use
3 □ Turn OFF when not used.
hours of total operating time
□
□ Fix □ Shifted camera position
□ Others
（
□ camera body
□ With heat sink
□ Below 0℃.
□ Below 10%
□ above 90%(Condensation condition)
□ Filled with gas
□ Other special environment
□ Frame grounded
□ Only use TRIG
□ PoE
□ BG series LAN (Model
□ BU series USB (Model
Receipt No. :
Ver.2.09
■Entry date
Check →
Check →
Check →
Check →
Please check our website for the latest information.
■Accurual date
Your dealer
Purchase date
□ After a while
□ It sometimes occurs. every
Hours
□ Once a month. □ Others
Hours/day
□
□ Always turn ON
□ Vibration
□ Only lens body □ Others
□ No heat sink □ Others
□ 0℃~ 40℃ ℃ Concrete figures
□ 10%~ 90% % Concrete figures
□ Powder dust □ Liqid dust
（
□ No frame ground
□ Only use GPIO □ Not use TRIG and GPIO
□ I/O connector(DC12V)
JOB No. :
Your Name
FAX number
Tried Not Tried
□ □
Tried Not Tried
□ □
Tried Not Tried
□ □
Tried Not Tried
□ □
day □ After firmware was changed.
Hours
（
□ No vibration
（
（
□ above 40℃.
□ No special environment.
) Meters
) Meters
Check :
http://www.toshiba-teli.co.jp/en/index.htm
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D4222901M