7. Firmware Upgrade
7.1 Firmware Upgrade Computer Requirements
• Windows 2000 or higher operating system
• Pentium 166 or higher with 16MB RAM and 10MB free hard drive space
• Available DB9 serial port
7.2 Firmware Upgrade Software Requirements
• Firmware Upgrade Utility—This Windows-based application reads the current firmware and
installs the new firmware of the KVM and Server Interface Units (SIUs). Note: The firmware
upgrade utility is compatible with Windows 32-bit operating systems only.
• Firmware Upgrade File—This file contains the actual firmware for the KVM and SIUs.
7.3 Performing a Firmware Upgrade
There are several steps to performing a firmware upgrade on your KVM switch and SIUs: Physical
Installation, Current Firmware Verification and Firmware Upgrade. Each of these steps is described
in the sections that follow. Note: Each KVM switch in a cascaded installation must be upgraded
separately.
7.4 Physical Installation
The first step in performing a firmware upgrade is to physically connect the KVM switch to a
computer that is not a part of the KVM installation (i.e. not connected via Cat5e/6 cable and an
SIU). To do this, follow the steps below.
1. Make sure that the Serial Port setting in the General Settings page of the OSD is enabled. (See
the General section under On-Screen Display OSD F2 Settings for details.) If this setting is
disabled, you will not be able to perform a firmware upgrade.
2. Connect the RJ11 Firmware Upgrade port on the back of the KVM to a DB9 serial port on the
upgrade computer using the included RJ11 to DB9 firmware upgrade cable.
7.5 Current Firmware Verification
After the physical connection is made, you must install the Firmware Upgrade Utility on the upgrade
computer (the computer you just connected to the KVM) and then check the current firmware
version on your KVM to see if it needs to be updated. To do this, follow the steps below.
1. On the upgrade computer, go to
www.tripplite.com/support and download
the latest firmware for the B072-008-1 or
B072-016-1. The Firmware Upgrade Utility
and KVM/SIU Firmware Upgrade File will be
downloaded together.
2. Run the Firmware Upgrade Utility to install
it on the upgrade computer. Follow the
installation prompts to install the utility.
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Figure 7.1: Firmware Upgrade Utility Setup
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