Problem Solving - Russell Hobbs RHSV1801 Manual

PROBLEM
The cleaner won't
turn on
The suction is
decreasing and the
cleaner is not picking
up dirt
Cleaner is over
heating
The charging stand is
not working
Dust is coming out of
the vacuum cleaner
The air coming out of
the vacuum cleaner
smells
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm

PROBLEM SOLVING

POSSIBLE PROBLEM
The cleaner hasn't had
enough charge
Charging cable is
damaged
The power switch has not
been pressed
Dust container
Filters are dirty
Handheld/head
blockages
Filters are dirty
The unit is not fitted
correctly on the stand or
the stand is not correctly
plugged in to the mains
Dust container fitting
Filters are dirty
Filters are not dry
We're here should you need us.
Or visit us at www.productcare.co.uk
POSSIBLE SOLUTION
Make sure you have plugged in the cleaner to charge for
14-16 hours. The light will illuminate when charging.
Make sure there is no signs of damage to the charging
cable.
Make sure you have turned on the power using either the
main unit power switch or the handheld power switch.
Check if the dust container is full, if so, empty it.
Clean the filters. After around 6 months of regular use the
filters may need replacing. Contact Customer Services
using the details at the bottom of this page.
Check that there are no blockages in the handheld suction
inlet or cleaning head. If so, clear these blockages.
Check that the filters are not blocked, if so, clean them
following the instructions in this booklet.
The dust container has not been fitted correctly. Refit the
container following the instructions in this booklet.
Clean the filters and dust container.
Ensure the filters have been left to dry for 24 hours before
refitting back into the vacuum cleaner and using.
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