Troubleshooting - DeLonghi ETAM29.510B Manual

23. TROUBLESHOOTING

Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact Customer Services.
Problem
The coffee is not hot.
The coffee is weak or not creamy
enough.
The coffee is delivered too slowly or a
drop at a time.
Coffee does not come out of one or
both of the spouts.
The milk is not frothed
Steam delivery stops
The appliance does not come on
The infuser cannot be extracted
The frothed milk has large bubbles
The milk is not frothed
Steam delivery stops
POSSIBLE CAUSE
The cups were not preheated.
The infuser (A17) has cooled down be-
cause 2/3 minutes have elapsed since
the last coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The spouts are blocked.
Cappuccino maker dirty.
A safety device stops steam delivery
after 3 minutes.
The plug on the cord (A22) is not plug-
ged in.
The main switch (A15) is not turned on. Press the main switch (fig. 4).
The appliance has not been turned off
correctly
The milk is not cold enough or is not
semi-skimmed.
Cappuccino maker dirty.
A safety device stops steam delivery
after 3 minutes.
20
REMEDY
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
Before making the coffee, heat the infuser by
rinsing using the rinse function (section "13.4
Tips for a hotter coffee").
Set a higher coffee temperature in the menu
(section "9. Setting the temperature").
Turn the grinding adjustment dial one click an-
ticlockwise towards "1" while the coffee mill
is in operation (fig. 8). Continue one click at
a time until coffee delivery is satisfactory. The
effect is only visible after delivering 2 coffees
(see section "13.3 Adjusting the coffee mill").
Use pre-ground coffee for espresso machines.
Turn the grinding adjustment dial one click
clockwise towards "7" while the coffee mill is
in operation (fig. 8). Continue one click at a
time until coffee delivery is satisfactory. The
effect is only visible after delivering 2 coffees
(see section "13.3 Adjusting the coffee mill").
Clean the spouts with a toothpick (fig. 22).
Clean the cappuccino maker as described in
the section "14.1 Cleaning the cappuccino
maker after use".
Wait, and then enable the steam function
again.
Plug into the mains socket.
Turn the appliance off by pressing the button
(section "7. Turning off").
You should ideally use skimmed or semi-skim-
med milk at refrigerator temperature (about
5°C). If the result is not as you wished, try
changing brand of milk.
Clean as described in the section "14.1 Clea-
ning the cappuccino maker after use".
Wait, and then enable the steam function
again.