Information Code - Samsung MC28H5015 Series User Manual

Troubleshooting and information code
Problem
The oven does not The oven door is
cook properly. frequently opened during
cooking.
The oven controls are not
correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or size of
cookware is used.
Steam
I can hear water Water is heated using the
boiling during steam heater.
Vapour cooking
There is an unusual Water is being removed
sound when I stop from inside the steam
Vapour cooking. heater after Vapour
cooking has finished.
Steam does not The water supply tank is
come out. not installed.
There is no water in the
water supply tank.
46 English
MC28H5015AS_GC_DE68-04556A-00_EN.indd 46
Cause Action
If you open the door often, the
interior temperature will be
lowered and this may affect
the results of your cooking.
Correctly set the oven controls
and try again.
Correctly insert the
accessories.
Use suitable cookware with
flat bottoms.
This is not an oven
malfunction.
This is not an oven
malfunction.
Make sure the water supply
tank is correctly installed.
Fill the tank with water and
try again.

Information code

Code Description
Control buttons
C-d0 are pressed over
10 seconds.
NOTE
if the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.
Action
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off the
microwave oven over 30 seconds
and try setting again. If it appears
again, call your local SAMSUNG
Customer Care Centre.
7/5/2018 11:40:32 AM