Samsung MC28H5015 Series User Manual page 93

Problem
Turntable
While turning, the There is no roller ring,
turntable comes or the roller ring is not
out of place or properly in place.
stops turning.
The turn table The roller ring is not
drags while properly in place, there
turning. is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table Food residue is stuck to
rattles while the bottom of the oven.
turning and is
noisy.
Grill
Smoke comes out During initial operation,
during operation. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or
arranged.
MC28H5015AS_GC_DE68-04556A-00_EN.indd 45
Cause Action
Install the roller ring and then
try again.
Adjust the amount of food and
do not use containers that are
too large.
Remove any food residue
stuck to the bottom of the
oven.
This is not a malfunction, and
if you run the oven 2-3 times,
it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Put the food a suitable
distance away while cooking.
Make sure food is properly
prepared and arranged.
Problem Cause
Oven
The oven does not The door is open.
heat.
Smoke comes out During initial operation,
during preheating. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
There is a burning Plastic or non heat-
or plastic smell resistant cookware is
when using the used.
oven.
There is a bad Food residue or plastic
smell coming from has melted and stuck to
inside the oven. the interior.
Action
Close the door and try again.
This is not a malfunction, and
if you run the oven 2-3 times,
it should stop.
Let the oven cool and then
remove the food from the
heating elements.
Use glass cookware suitable
for high temperatures.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
English 45
7/5/2018 11:40:32 AM