Troubleshooting Tips - Carrier CDP-30Q7 Owner's Manual

TROUBLESHOOTING TIPS

TROUBLESHOOTING TIPS
Before calling for service, review the chart below first yourself.
Problem
Unit does not start
Dehumidifier does not dry
the air as it should
The unit makes a loud
noise when operating
Frost appears on the coils
Water on floor
ES, AS or P2 appear in the
display
The pump operation on
light blinks at 1Hz
● Make sure the dehumidifier s plug is pushed completely into the outlet.
● Check the house fuse/circuit breaker box.
● Dehumidifier has reached its preset level or bucket is full.
● Water bucket is not in the proper position.
● Did not allow enough time to remove the moisture.
● Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidifier.
● The humidity control may not be set low enough.
● Check that all doors, windows and other openings are securely closed.
● Room temperature is too low, below 5°C(41°F).
● There is a kerosene heater or something giving off water vapor in the
room.
● The air filter is clogged.
● The unit is tilted instead of upright as it should be.
● The floor surface is not level.
● This is normal. The dehumidifier has Auto defrost feature.
● Hose to connector or hose connection may be loose.
● Intend to use the bucket to collect water, but the back drain plug is
removed.
● These are error codes and protection codes. See the CONTROL PADS
ON THE DEHUMIDIFIER section.
● Clean the filter of the pump.
● Check the pump hose does not link or block.
● Empty the water of the bucket.
22
What to check