Troubleshooting Tips - Carrier CDG-105E Owner's Manual

TROUBLESHOOTING TIPS

Before calling for service, review the chart below first yourself.
Problem
Unit does not start
Dehumidifier does not dry
the air as it should
The unit makes a loud
noise when operating
Frost appears on the
coils
Water on floor
ES, AS, E1, E3, P1 or P2
appear in the display
11
What to check
● Make sure the dehumidifier s plug is pushed
completely into the outlet.
● Check the house fuse/circuit breaker box.
● Dehumidifier has reached its preset level or bucket
is full.
● Water bucket is not in the proper position.
● Did not allow enough time to remove the moisture.
● Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
● The humidity control may not be set low enough.
● Check that all doors, windows and other openings
are securely closed.
● Room temperature is too low, below 5 °C(41 °F).
● There is a kerosene heater or something giving off
water vapor in the room.
● The air filter is clogged.
● The unit is tilted instead of upright as it should be.
● The floor surface is not level.
● This is normal. The dehumidifier has Auto defrost
feature.
● Hose to connector or hose connection may be
loose.
● Intend to use the bucket to collect water, but the
back drain plug is removed.
● These are error codes and protection codes. See
the CONTROL PADS ON THE DEHUMIDIFIER
section.