1. Manuals
  2. Brands
  3. MaxStream Manuals
  4. Modem
  5. XT09-SI-MESH
  6. Product manual

MaxStream XT09-SI-MESH Product Manual

Ethernet rf modem
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
9XTend-PKG-E™ Ethernet RF Modem
9XTend Ethernet RF Modem
System Setup
RF Modem Operation
RF Modem Configuration
RF Communication Modes
Appendices
Product Manual
For RF Modem Part Numbers: XT09-PK...-E...
1 Watt Transmit Power, 256-bit AES Encryption
MaxStream
355 South 520 West, Suite 180
Lindon, UT 84042
Phone: (801) 765-9885
Fax: (801) 765-9895
rf-xperts@maxstream.net
www.MaxStream.net (live chat support)
v2.x4x
M100217
2007.01.04

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the XT09-SI-MESH and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for MaxStream XT09-SI-MESH

Summary of Contents for MaxStream XT09-SI-MESH

  • Page 1 Appendices Product Manual v2.x4x For RF Modem Part Numbers: XT09-PK...-E... 1 Watt Transmit Power, 256-bit AES Encryption MaxStream 355 South 520 West, Suite 180 Lindon, UT 84042 Phone: (801) 765-9885 Fax: (801) 765-9895 rf-xperts@maxstream.net M100217 www.MaxStream.net (live chat support) 2007.01.04...
  • Page 2 9XTend‐PKG‐E™ Ethernet RF Modem ‐ Product Manual v2.x4x [2007.01.04] © 2007 MaxStream, Inc. All rights reserved No part of the contents of this manual may be transmitted or reproduced in any  form or by any means without the written permission of MaxStream, Inc. XTend™ and XTend‐PKG‐E™ are trademarks of MaxStream, Inc. Ethernet™ is a registered trademark of Xerox. AES Encryption Source Code © 2007, Dr. Brian Gladman, Worcester, UK. All rights reserved. Conditions:  ‐ Distributions of AES source code include the above copyright notice, this list of  conditions and disclaimer. ‐ Distributions in binary form include the above copyright notice, this list of con‐ ditions and disclaimer in the documentation and/or other associated materials. ‐ The copyright holderʹs name is not used to endorse products built using this  software without specific written permission. Alternatively, provided that this notice is retained in full, this product may be dis‐ tributed under the terms of the GNU General Public License (GPL), in which case  the provisions of the GPL apply INSTEAD OF those given above. Disclaimer ‐ This AES software is provided ʹas isʹ with no explicit or implied war‐ ranties in respect of its properties, including, but not limited to, correctness and/or  fitness for purpose. Technical Support:  Phone: (801) 765‐9885 Live Chat: www.maxstream.net E‐mail: rf‐xperts@maxstream.net © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       ii...

  • Page 3: Table Of Contents

    3.2. Modes of Operation 14 1-Year Warranty 61 3.2.1. Idle Mode 14 Ordering Information 61 3.2.2. Transmit Mode 14 Contact MaxStream 62 3.2.3. Receive Mode 16 3.2.4. Sleep Mode 16 3.2.5. Command Mode 18 4. RF Modem Configuration 4.1. Programming Examples 20 4.1.1.

  • Page 4: Xtend Ethernet Rf Modem

    (AES algorithm is FIPS-197 certified) 1.1.1. Worldwide Acceptance FCC Approved (USA) Refer to Appendix A [p56] for FCC Requirements. Systems that include XTend RF Modems inherit MaxStream’s Certifications. ISM (Industrial, Scientific & Medical) license-free 902-928 MHz frequency band Manufactured under ISO 9001:2000 registered standards...

  • Page 5: Specifications

    Power Requirements (TX currents relative to each TX Power Output option) Transmit Power Output 1 mW 10 mW 100 mW 500 mW Typical Transmit Current* (@115.2 Kbps) 270 mA 290 mA 380 mA 600 mA 830 mA 9 VDC supply voltage * Divide by 2 for 18V supply (constant wattage from 7‐28V) © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       5...

  • Page 6: External Interface

    Reset Switch. 1‐02b. To force the modem into AT Command Mode (at the default through- Reset Switch put data rate of the modem): Press the Reset Switch and keep it 1‐02a. depressed for at least two seconds, then release. Antenna Port © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       6...

  • Page 7: System Setup

    2.1.1. System Description The PKG-E Ethernet RF Modem can be used as an access point in a network of MaxStream RS- 232/RS-485 RF Modems (or other OEM RF Module Embedded Devices). XTend RF Modems support point-to-point, peer-to-peer, point-to-multipoint and multidrop network topologies.

  • Page 8: Com Port Communications

    To Install the X-CTU Software: Double-click the "setup_X-CTU.exe" file then follow prompts of the installation screens. This file is located on the MaxStream CD and under the 'Downloads' section of the following web page: www.maxstream.net/helpdesk/download.php. Installation #2: Ethernet Com Port Redirector MaxStream provides com port redirection software that creates a com port in the operating sys- tem that will forward serial data to the IP address of the Ethernet-connected RF modem.

  • Page 9: Setup Com Port And Ip Address

    NOTE: If the Ethernet RF Modem is left in DHCP mode, it may become necessary to reconfigure a mapped com port any time an IP address is re-assigned by the DHCP server. Dynamic addressing is supported, but assigning a static IP address can simplify the application. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       9...

  • Page 10: Assign Static Ip Address

    Select the 'Apply' button; then re-boot the PC if prompted to do so. Go to the 'Ethernet Com Ports' sub-tab of the X-CTU Software's 'PC Settings' tab. Highlight the old com port entry, select the 'Delete Com Port' button, then select the 'Apply' button. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       10...

  • Page 11: Test Communications (X-Ctu Loopback)

    --> To double-check the wireless link, turn off the power going to the remote PKG-R (RS- 232) RF Modem and leave the PKG-E Modem turned on. Type characters into the Terminal Window of the X-CTU Software and note that characters are not echoed back. Figure 2‐07. Terminal Tab of MaxStreamʹs X‐CTU Software © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       11...

  • Page 12: Telnet Communications

    The wireless link can be double-checked by turning off the XTend-PKG-R RS-232/485 RF Modem (leaving the PKG-E Ethernet RF Modem on) and sending characters. When the PKG- R is turned off, characters should not be echoed back. Figure 2‐08. Telnet Interface (connect to PKG‐E having an IP address of 192.168.0.168) Figure 2‐09. Telnet Interface (Sent & Echoed back characters)  © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       12...

  • Page 13: Rf Modem Operation

    API operation option facilitates many operations such as the examples cited below: -> Change destination addresses without having to enter command mode -> Receive success/failure status of each RF packet -> Identify the source address of each received packet To implement API operations, refer to ‘API Operation’ sections [p42]. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       13...

  • Page 14: Modes Of Operation

    Serial data in the DI buffer is grouped into RF pack- ets (up to 2048 bytes in each packet, refer to PK Command), converted to RF data and is transmit- ted over-the-air until the DI buffer is empty. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       14...
  • Page 15 Check) is computed for the transmitted data and attached to the end of each RF packet. On the receiving end, the receiving modem computes the CRC on all incoming RF data. Received data that has an invalid CRC is discarded [refer to the ‘Receive Mode’ section]. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       15...

  • Page 16: Receive Mode

    LH (Wake-up Initializer TImer) command. (SM = 4 - 8) LH, PW (SM=4, 1 sec., @120K baud) Note: The modem can be forced into Idle Mode using the SLEEP pin if the PW (Pin Wake-up) command is issued. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       16...
  • Page 17 The cyclic interval time defined by SM (Sleep Mode) Command must be shorter than the interval time defined by LH (Wake-up Initializer Timer). © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       17...

  • Page 18: Command Mode

    Assert (low) the CONFIG pin and turn the power going to the modem off and back on (or pulse the SHDN pin). [If the modem is mounted to a MaxStream RS-232/485 Interface Board, the result can be achieved by pressing the configuration switch down for 2 seconds.] Default AT Command Mode Sequence (for transition to Command Mode): •...
  • Page 19 If binary programming is not enabled (RT parameter value is not equal to ‘1’), the modem will not recognize that the CMD pin is asserted and therefore will not recognize the data as binary commands. Refer to [p21] for a binary programming example (DT command example returns two bytes). © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       19...

  • Page 20: Rf Modem Configuration

    9XTend‐PKG‐E™ Ethernet RF Modem – Product Manual v2.x4x [2007.01.04] 4. RF Modem Configuration 4.1. Programming Examples Refer to the ‘Command Mode’ section [p18] for information Examples in this section cite the  regarding entrance into Command Mode, sending AT com- use of MaxStreamʹs X‐CTU Soft‐ mands and exiting Command Mode. ware for programming the RF  modem. Other programs such as  4.1.1. Configuration Setup Options Telnet Software can also be used  to program the modem. After installing the X-CTU and Com Port Redirector Software [p8] to a PC, use one of the connection options below to send commands to the XTend-PKG-E Ethernet RF Modem.

  • Page 21: At Command Examples

    (Send WR (Write) Command) De-assert CMD (GPI1 is driven low). (Exit Binary Command Mode) Note: CTS (GPO1) is high when a command is being executed. Hardware flow control must be disabled as CTS will hold off parameter bytes. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       21...

  • Page 22: Command Reference Table

    0 - 0xFFFF Networking & Security 0 - 0xFFFF PD v2.x20* 0x47 (71d) Minimum Polling Delay Networking & Security (Base: (x 1 ms), Remote: [x 10 ms]) PE v2.x20* 0x46 (70d) Polling End Address 0 - 0xFFFF Networking & Security © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       22...
  • Page 23 Firmware Version - verbose Returns string Diagnostics 0x14 (20d) Firmware Version 0 - 0xFFFF [read-only] Diagnostics Active Warning Numbers Returns string Diagnostics Warning Data Returns string Diagnostics 0x08 (8d) Write (Special) Sticky Warning Numbers Returns string Diagnostics * Firmware version in which command and parameter options were first supported © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       23...

  • Page 24: Command Descriptions

    Number of bytes returned: 2 The times-of-silence surrounding the command sequence character are used to prevent inadvert- Related Commands: BT (Guard Time Before), CC (Command Sequence Character) ent entrance into AT Command Mode. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       24...
  • Page 25 BD register. For example, a rate of 19200 bps can be set by sending the following command line "ATBD4B00". NOTE: When using MaxStream’s X-CTU Software, non- standard interface data rates can only be set and read using the X-CTU ‘Terminal’ tab. Non-stan- dard rates are not accessible through the ‘Modem Configuration’...
  • Page 26 HV (Hardware Version) commands may output units KY (AES Encryption Key) All commands forced to unsigned, unit-less hex Commands utilize their default number base; no units are output Default Parameter Value: 1 Number of bytes returned: 1 © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       26...
  • Page 27 (when ATCF = 1) (when ATCF = 2) NOTE: If the DB register is read before the modem has received an RF packet, the modem will return a value of 0x8000 (which means an RF packet has not yet been received). © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       27...
  • Page 28 Binary Command: 0x0D (13 decimal) next transmission. Use only with cyclic sleep modes active on remote modems. ATFH will not send a long header if ATHT = 0xFFFF. WR (Write) Command does not need to be issued with FH Command. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       28...
  • Page 29 Related Commands: ER (Receive Error Count) 0xFFFF), it remains at its maximum count value until the maximum count value is manually changed or the modem is reset. The GD parameter is not reset by pin, serial port or cyclic sleep modes. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       29...
  • Page 30 Number) of the RF modem. RF modems must Parameter Range: have matching VIDs in order to communicate. 0x11 - 0x7FFF (user-settable) 0 - 0x10 & 0x8000 - 0xFFFF (factory-set) Default Parameter Value: 0x3332 (13106d) Number of bytes returned: 2 © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       30...
  • Page 31 Polling Remote Refer to the Polling and Repeater Mode sections of Repeater the ‘RF Communication Modes’ chapter for more Repeater End Node information. Default Parameter Value: 0 Number of bytes returned: 1 Minimum Firmware Version Required: 2.x20 © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       31...
  • Page 32 Parameter Range: 0 - 0xFFFF Default Parameter Value: 0xFFFF (Disabled - DT (Destination Address) parameter serves as both source and destination address.) Number of bytes returned: 2 Related Commands: DT (Destination Address), HP (Hopping Channel), ID (Modem VID), MK (Address Mask) © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       32...
  • Page 33 Begin Address), PD (Minimum Polling Delay) RB & RO parameters. When there is no eligible data to send, the ‘Polling Remote’ will not respond. The ‘Polling Base’ will move to the next address in the polling sequence after a short delay. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       33...
  • Page 34 (Time before Sleep) the ST (Time before Sleep) parameter and will return to Cyclic Sleep Mode (if no data is ready to be transmitted). PW Command is only valid if Cyclic Sleep has been enabled. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       34...
  • Page 35 50 power levels (this is easiest to do when CF = 1 or 2). Sample output [when CF = 0]: Ch 0: -100 dBm Ch 1: -103 dBm Ch 49: -99 dBm Sample output [when CF = 1]: Sample output [when CF = 2]: -103 … © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       35...
  • Page 36 The correct UART character time (10, 11, or 12 bits) is calculated based on the following criteria: • 1 start bit • 8 data bits • 0 or 1 parity bit [as determined by the NB (Parity) Command) • 1 or 2 stop bits [as determined by SB (Stop Bits) Command] © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       36...
  • Page 37 If the acknowledgement is not received in the period of time specified by RN (Delay Slots) Command, the original packet is transmitted again. The RF packet is transmitted repeatedly until an acknowledgement is received or until the packet is sent RR times. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       37...
  • Page 38 AT Command: ATSL the serial number low word of the RF modem. Binary Command: 0x26 (38 decimal) Parameter Range (read-only): 0 - 0xFFFF Default Parameter Value: varies Number of bytes returned: 2 Related Commands: SH (Serial Number High) © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       38...
  • Page 39 Binary Command: 0x38 (56 decimal) Sample Output: 26 C [when ATCF = 0] Parameter Range (read-only): 0- 0x7F [when ATCF = 1] Number of bytes returned: 1 [when ATCF = 2]. Related Command: WN (Warning Data) © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       39...
  • Page 40 RF modem. Binary Command: 0x14 (20 decimal) Note: Firmware versions contain four significant Parameter Range (read-only): 0 - 0xFFFF digits - “A.B.C.D”. If B=2, the modem is pro- Number of bytes returned: 2 grammed for operation in Australia only. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       40...
  • Page 41 WS or WN command (including any warn- Number of bytes returned: 1 ings which are currently active). This command also resets all non-zero warning counts, except for warnings that are presently active, which are set to 1. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       41...

  • Page 42: Api Operation

    Escape characters. When sending or receiving a UART data frame, specific data values must be escaped (flagged) so they do not interfere with the UART or UART data frame operation. To escape an interfering data byte, insert 0x7D and follow it with the byte to be escaped XOR’d with 0x20. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       42...

  • Page 43: Api Types

    RF modem status messages are sent from the modem in response to specific conditions. Figure 4‐06.  RF Modem Status Frames Start Delimiter Length Frame Data Checksum 0x7E API-specific Structure 1 Byte API Identifier Identifier-specific Data 0x8A cmdData Status (Byte 5) 0 = Hardware reset 1 = Watchdog timer reset © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       43...
  • Page 44 MSB (most significant byte) first, Hexadecimal equivalent of (-dBm) value. Up to 2048 Bytes per bit 1 = Indicate broadcast LSB (least significant) last (For example: If RX signal strength = -40 packet bits 2-7 [reserved] dBm, “0x28” (40 decimal) is returned) © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       44...

  • Page 45: Rf Communication Modes

    RF modems remain synchronized without use of master/server dependencies. Each modem shares the roles of master and slave. Definition MaxStream's peer-to-peer architecture features fast synch times (35ms to synchronize modems) and fast cold start times (50ms before transmission). Sample Network Profile * Use default values for all modems.

  • Page 46: Addressing

    (MK) [refer to the figure below]. It is assumed that the address masks on the transmitting modem and receiving modem have been programmed to the same value for proper operation in each RF Communication Mode. Figure 5‐03. Address Recognition (@ the Transmitting RF Modem) © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       46...

  • Page 47: Basic Communications

    RN parameter is set to a non-zero value. These delays are intended to lessen congestion fol- lowing long bursts of packets from a single TX modem, dur- ing which several RX modems may have become ready to transmit. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       47...

  • Page 48: Multi-Transmit Mode

    TX modem is done. If follow-on packets are coming, the RX modems will move to the new frequency and listen for the follow-on packet for a specific period of time. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       48...

  • Page 49: Repeater Mode

    When in Repeater Mode, the network repeats each message among all available modems exactly one time. This mechanism eliminates the need for configuring specific routes. Figure 5‐06. Repeater Network Topology © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       49...
  • Page 50 Where L is the length of the transmitted packet in milliseconds, DS is the number of delay slots to wait, RSSI is the received signal strength in dBm, RN is the value of the RN register and Random- Int(A,B) is a function that returns a random integer from A to B-0 © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       50...
  • Page 51 200ms, allowing for 5 polls per second. With the two repeaters in the path, the same query/ response sequence would take about 500ms for 2 polls per second. Generally, network throughput will decrease by a factor of 1/(R+1), with R representing the num- ber of repeaters between the source and destination. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       51...

  • Page 52: Polling Mode (Basic)

    Set the DT (Destination Address) parameter to point to ‘Polling Base’ (DT = 0x0000). (Optional) Enable Basic Reliable Delivery (MT >= 0). Note: Acknowledged Reliable Delivery is also supported. Refer to the ‘Polling Mode - Acknowledged’ section for more information. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       52...

  • Page 53: Acknowledged Communications

    As with the first packet, the payload of each subsequent packet includes up to the maximum packet size (PK parameter), and the TX modem checks for more pending data near the end of each packet. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       53...
  • Page 54 0 and (RN-1), if the local RN parameter is set to a non-zero value. These delays are intended to lessen congestion following long bursts of packets from a single TX modem, during which several RX modems may have themselves become ready to transmit. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       54...

  • Page 55: Polling Mode (Acknowledged)

    Set the DT (Destination Address) parameter to point to ‘Polling Base’ (DT = 0x0000). (Optional) Enable Acknowledged Reliable Delivery (RR >= 0). Note: Basic Reliable Delivery is also supported. Refer to the ‘Polling Mode - Basic section for more information. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       55...

  • Page 56: Appendix A: Agency Certifications

    The XTend Ethernet RF Modem complies with Part 15 of the FCC rules and regulations. Compliance with the labeling requirements, FCC notices and antenna usage guidelines is required. In order to operate under MaxStream’s FCC Certification, OEMs/integrators must comply with the following regulations: The OEM/integrator must ensure that the text provided with this device [Figure A-01] is placed on the outside of the final product and within the final product operation manual.

  • Page 57: Limited Modular Approval

    Section 15.203 (unique antenna connectors) and Section 15.247 (emissions). Fixed Base Station and Mobile Applications MaxStream RF Modems are pre-FCC approved for use in fixed base station and mobile applica- tions. When the antenna is mounted at least 20cm (8") from nearby persons, the application is considered a mobile application.
  • Page 58 RPTNC 6.1 dBi 0.1 dB* Fixed A09-F7TM Fiberglass Base Station RPTNC 7.1 dBi 1.1 dB* Fixed A09-F8TM Fiberglass Base Station RPTNC 8.1 dBi 2.1 dB* Fixed A09-W7TM Wire Base Station RPTNC 7.1 dBi 1.1 dB* Fixed * FCC regulations stipulate a 36 dBm EIRP power requirement. Users implementing antenna gain greater than 6.0 dB must compensate for the  added gain with cable loss. When operating at 1 W power output, the sum (in dB) of cable loss and antenna gain shall not exceed 6.0 dB. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       58...
  • Page 59 1.9 dBi Fixed / Mobile A09-QSPM-3 3" Straight screw mount Permanent 1.9 dBi Fixed / Mobile A09-QAPM-3 3" Articulated screw mount Permanent 1.9 dBi Fixed / Mobile A09-QAPM-3H 3" Articulated screw mount Permanent 1.9 dBi Fixed / Mobile © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       59...

  • Page 60: Ic (Industry Canada) Certification

    The EIRP equals the sum (in dBm) of power output, antenna gain and cable loss and cannot not exceed 30 dBm. Figure A‐02. EIRP Formula for Australia NOTE: The maximum EIRP for the FCC (United States) and IC (Canada) is 36 dBm. © 2007 MaxStream, Inc., Confidential & Proprietary ‐ All Rights Reserved       60...

  • Page 61: Appendix B: Additional Information

    1-year from the date of purchase. In the event of a product failure due to materials or workmanship, MaxStream will repair or replace the defective product. For warranty service, return the defective product to MaxStream, shipping pre- paid, for prompt repair or replacement.

  • Page 62: Contact Maxstream

    9XTend‐PKG‐E™ Ethernet RF Modem – Product Manual v2.x4x [2007.01.04] Contact MaxStream Free and unlimited technical support is included with every MaxStream Radio Modem sold. For the best in wireless data solutions and support, please use the following resources: Documentation: www.maxstream.net/helpdesk/download.php Technical Support: Phone. (866) 765-9885 toll-free U.S.A. & Canada (801) 765-9885 Worldwide Live Chat.

This manual is also suitable for:

9xtend-pkg-eXt09-pki-rXt09-pki-ra-naXt09-pki-r-naXt09-pki-ea-naXt09-pki-ea ... Show all

Table of Contents