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6 Troubleshooting
6.1 Microsoft Windows 7 Manual Driver Installation
This section outlines the manual driver installation process. If you are using Windows 7 or if the Windows device
manager shows 2 USB Serial Devices under as other devices when the EVM is plugged in instead of COM
ports as shown in
Figure
automatically (as is the case with Windows 10), then this section can be skipped.
Figure 6-1. OPT3004DTSEVM on Microsoft
1. Open the device manager.
2. Right click on USB Serial Device and select Properties.
3. Click the Update Driver... button.
SBOU274 – DECEMBER 2021
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6-1, use the following steps. If two USB Serial Device devices show up as COM ports
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7 With Drivers not Installed
Troubleshooting
OPT3004DTSEVM User's Guide
27
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