Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Child lock (optional) Daily use Turning on and off Inserting and removing the hearing instruments 18 Adjusting the volume ...
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Maintenance and care Hearing instruments Ear pieces and tubes Professional maintenance Further information Safety information Wireless functionality Accessories Symbols used in this document Troubleshooting ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your NHS Provider, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your NHS Provider to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are BTE (Behind-The-Ear) models.
Components and names ➊ ➋ ➌ ➍ ➎ ➏ ➊ ➎ Earhook Rocker switch (control) or flat cover for ➋ Microphone openings pediatric use (optional) ➌ Push button (control) ➏ Battery compartment (on/off switch) ➍ LED status indicator Your NHS Provider will attach a tube and a custom-made ear piece to each hearing instrument.
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments either have a push button and a rocker switch or a push button only. Your NHS Provider has programmed your desired functions to the controls. Control Left Right...
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Rocker switch function Press briefly: Volume up/down Tinnitus therapy signal level up/down Sound balance Focus selection (spatial configurator) L = Left, R = Right Push button function Press briefly: Program change Press long: Standby/turn on L = Left, R = Right Push button and rocker switch function Lock/Unlock the controls Read more in section...
Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". The tinnitus therapy feature generates a sound to distract you from your tinnitus. A telecoil is built into the instrument, so it can connect with audio induction loops.
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Your NHS Provider can configure the LED to indicate the battery status.
Battery size and handling tips Ask your NHS Provider for recommended batteries. Battery size: ● Always use the correct battery size for your hearing instruments. ● Remove the batteries if you intend not to use the hearing instruments for several days. ●...
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Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Slide the battery into the compartment. Make sure the "+" symbols on the battery and compartment are aligned (refer to the picture). A magnet in the battery compartment ensures that the battery snaps noticeably into place.
Child lock (optional) Your hearing instruments can be modified to provide a child-safe battery compartment, which can be locked (child lock). The child lock has to be activated by the NHS Provider. With the child lock enabled, the battery compartment will automatically lock when closed.
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Locking / Unlocking the battery compartment To lock or unlock the battery compartment, a special tool is required. Your NHS Provider will lock or unlock the battery compartment for you. The following instructions are for your NHS Provider only. The position of the locking bar in the battery compartment indicates whether the battery compartment is locked.
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Locking the battery compartment: Insert the tip of the tool into the small opening. Push / Lever the small plastic part out of the battery compartment. The battery compartment is locked. The battery compartment can be unlocked by the NHS Provider again.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the first catch.
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● When wearing the hearing instruments, an optional acoustic signal can indicate when an instrument is turned on or off. ● Your NHS Provider can configure the LED to shine when the instrument is turned on. ● Remove the batteries if you do not want to use the hearing instruments for several days.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: ● red marker = right ear ● blue marker = left ear Inserting a hearing instrument: Hold the tube close to the ear piece. Carefully push the ear piece ➊...
Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear Hold the ear piece between your thumb and index finger. Carefully twist the ear piece ➋ forward while pulling it out Clean and dry your hearing instruments after usage. Read more in section "Maintenance and care".
Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change.
Further adjustments (optional) The controls of your hearing instruments can also be used to change, for example, the sound balance or the tinnitus therapy signal level. Sound balance allows you to adjust the bass and treble to your preferences. Refer to section "Controls" for the setting of your controls.
Special listening situations Setting the focus (optional) If you want to focus more directly on your conversation partner in front of you, or if you want to listen to the broader environment – the spatial configurator gives you control over your listening preference. You can select different levels –...
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Setting the focus manually: If you have several hearing programs, change to hearing program 1. Press the rocker switch that is set for this function. The mid level is active by default. Press the upper rocker switch to focus more to the front, or the lower rocker switch to listen to the broader environment.
On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
Audio input (FM system) With an audio input you can connect your hearing instruments to an FM system. An FM system consists of a transmitter and a receiver. It gathers speech at the voice source (via a separate microphone) and transmits the sound directly to the hearing instruments.
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WARNING Risk of electric shock! Connect audio input only to a device conforming to IEC 60065, the IEC-Norm for audio, video and other electronic devices. NOTICE Hold the audio shoe tightly when you remove the FM receiver. Attaching the audio shoe Open the battery compartment.
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Slide the audio shoe in. Ensure that it clicks click noticeably in place. Close the battery compartment.
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Removing the audio shoe When the audio shoe is not attached, you can install a cover to prevent dirt and dust from entering the housing. Open the battery compartment. Drag the slider on the audio shoe back and at the same time move the audio shoe downwards to remove it from the device.
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Slide the cover in the direction of the arrow into position. The shape of the cover depends on your type of hearing instrument. Close the battery compartment.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. Ask your NHS Provider for recommended drying products.
Ask your NHS Provider for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition. Ear pieces and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. Ask your NHS Provider to clean the tubes or to exchange the ear pieces and tubes as needed.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Wireless functionality Your hearing instruments are equipped with wireless functionality. This provides synchronization between your two hearing instruments: ● If you change the program or volume on one instrument, the other one is automatically changed, too.
Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. Troubleshooting Problem and possible solutions Sound is weak. ●...
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Problem and possible solutions Hearing instrument does not work. ● Turn the hearing instrument on. ● Gently close battery compartment completely. ● Replace the empty battery. ● Make sure the battery is inserted correctly. ● Power-on delay is active. Wait several seconds and check again.
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