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22 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
22.1 Malfunctions
Fault
The appliance is not working.
Appliance is not heating, the
colon flashes in the display and a
appears.
Steam-assisted operation does
not start.
The appliance door cannot be
opened;
lights up in the dis-
play.
The appliance door cannot be
opened; lights up in the dis-
play.
The time flashes in the display.
The time does not appear in the
display when the appliance is
switched off.
lights up in the display and no
settings can be made on the ap-
pliance.
flashes in the display and the
appliance will not start.
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
Deactivate demo mode within five minutes by changing the basic setting
2.
to .
→ "Basic settings", Page 21
The water tank is empty.
Fill the water tank.
▶
→ "Filling the water tank", Page 13
Descaling locks operations with steam-assisted cooking.
Run the descaling programme in full.
▶
→ "Descaling", Page 27
The steam system is defective.
Call the after-sales service.
▶
→ "Customer Service", Page 35
The childproof lock locks the appliance door.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 20
The cleaning function locks the appliance door.
Allow the appliance to cool down until
▶
→ "Self-cleaning ", Page 26
There has been a power cut.
Reset the time.
▶
→ "Setting the time on the clock", Page 15
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 21
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 20
The cooking compartment is too hot for the selected operation.
Switch off the appliance and allow it to cool down.
1.
Restart the operation.
2.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
goes out in the display.
Troubleshooting en
33
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