Troubleshooting - Fisher & Paykel CG363MLNGB1 User Manual

Troubleshooting

20
US
CA
Troubleshooting chart
Problem
The pan supports will not
rise.
The pan supports, on/off
power button, or control
dials are stuck.
A flame is extremely
yellow or uneven.
A burner is not lighting.
The flame goes out on
the low setting.
Pan supports rise or
lower slowly and noisily.
Possible causes
Power is not turned on.
Food has been spilled on these
parts.
The burner has been incorrectly
reassembled after cleaning.
Food has been spilled on the
mesh under the burner head.
If you are using bottled gas, this
may be an indication that the
bottle is nearly empty.
You are out of gas.
Food has been spilled on the
igniter.
The burner has been incorrectly
reassembled after cleaning.
You are out of gas.
Moving air caused by opening/
closing cupboard doors is blowing
out the flame.
Drafts are blowing out the flame.
The low flame setting is too low.
Food has been spilled on these
parts.
What to do
Turn on the CookSurface.
See 'Care and cleaning' .
Reassemble the burner correctly
(see 'Care and cleaning') .
Call your Authorized Service
Center or Customer Care.
Check the level of your gas
bottle.
Refill your gas bottle or check
the gas connection.
Call your Authorized Service
Center or Customer Care.
Reassemble the burner correctly
(see 'Care and cleaning').
Refill your gas bottle or check
the gas connection.
This may occur on a low setting.
The burner will relight.
Eliminate the draft. If the
problem persists, call your
Authorized Service Center or
Customer Care.
Call your Authorized Service
Center or Customer Care.
Clean the pan supports (see
'Care and cleaning' . )