Axis P5635-E Mk II User Manual
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Axis P5635-E Mk II User Manual

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AXIS P5635-E PTZ Mk II Dome Network Camera
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Summary of Contents for Axis P5635-E Mk II

  • Page 1 AXIS P5635-E PTZ Mk II Dome Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 3 . AXIS P5635-E Mk II PTZ Dome Network Camera, and is applicable to • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 • Battery visit Axis Support at www.axis.com/techsup/ The Axis product uses a 3.0 V CR2032 lithium battery as the power Learn More! supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Safety Information

    AXIS P5635-E PTZ Mk II Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 Technical Specifications ........Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) ... .

  • Page 7: Hardware Overview

    AXIS P5635-E PTZ Mk II Dome Network Camera Hardware Overview Hardware Overview For specifications of the hardware components, see Technical Specifications on page 67. NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected.

  • Page 8: Connectors And Buttons

    System Connector (sold separately) is required in order to maintain the product’s NEMA/IP rating. For more information, see Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) on page 67 and Axis 10-pin Push-Pull System Connector (sold separately) on page 68.
  • Page 9 AXIS P5635-E PTZ Mk II Dome Network Camera Hardware Overview Amber Steady during startup. Flashes during firmware upgrade or reset to factory default. Amber/Red Flashes amber/red if network connection is unavailable or lost.

  • Page 10: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.

  • Page 11: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
  • Page 14 AXIS P5635-E PTZ Mk II Dome Network Camera Access the Product Important In an environment with varying light conditions it is recommended to use the Brightness bar instead of the Iris bar to adjust image brightness since changing the brightness level will not disable auto iris (automatic exposure).
  • Page 15 AXIS P5635-E PTZ Mk II Dome Network Camera Access the Product The image shows an example of a focus recall area marked with a white square. As soon as the camera detects the focus recall area, the camera recalls the previously set focus. This means that, in this example, the focus is set on the car regardless of zoom factor.

  • Page 16: Media Streams

    The available options in AXIS Media Control are: AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 17: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 18 AXIS P5635-E PTZ Mk II Dome Network Camera Media Streams rtsp://<ip>/axis-media/media.3gp...

  • Page 19: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 20: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 21 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 22 Image details that are important for forensic video analysis, for example faces and license plates, are preserved with enough number of bits. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 23: About Stream Profiles

    ONVIF media profiles from this page. Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video & Audio > Camera Settings.
  • Page 24 Video and Audio White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 25: About Overlays

    AXIS P5635-E PTZ Mk II Dome Network Camera Video and Audio • Fixed to use a fixed gain. Example If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image files.
  • Page 26 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 27: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 28 • Half-duplex – Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 13.

  • Page 29: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 41.

  • Page 30: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...

  • Page 31: User Defined Links

    AXIS Multicable C I/O Audio Power 1 m/ 5 m (sold separately) or an Axis 10-pin Push-pull System Connector (sold separately) is required when connecting external I/O devices to the Axis product. See Axis Multicable C I/O Audio Power 1 m/ 5 m (sold...

  • Page 32: Ptz (Pan Tilt Zoom)

    AXIS P5635-E PTZ Mk II Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 33: Gatekeeper

    AXIS P5635-E PTZ Mk II Dome Network Camera PTZ (Pan Tilt Zoom) Set the Home Position The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window. To set a customized home position, select Use current position as Home when adding a preset position. The user-defined home position will have (H) added, for example, Entrance (H).

  • Page 34: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 35 AXIS P5635-E PTZ Mk II Dome Network Camera PTZ (Pan Tilt Zoom) Adaptive Near Limit is a feature that increases the near focus limit with the zoom ratio. The minimum value is 1.2 m in wide (1x) and the highest value is what is specified in the web GUI as near focus limit.

  • Page 36: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 41). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 37: Detectors

    Motion Detection Parameters on page 37. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 41.

  • Page 38: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 39: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 40 AXIS P5635-E PTZ Mk II Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 61.

  • Page 41: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 42 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 37. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 37.

  • Page 43: Add Recipients

    AXIS P5635-E PTZ Mk II Dome Network Camera Events Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 45. Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off).
  • Page 44 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 45: Create Schedules

    AXIS P5635-E PTZ Mk II Dome Network Camera Events certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 51. Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours.

  • Page 46: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 47: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 57. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 48: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 49: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 50 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 51: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 52: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 53 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 54 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 55 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 56 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 57: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 58 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 59: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 60: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 61.

  • Page 61: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 62: Repainting The Camera

    AXIS P5635-E PTZ Mk II Dome Network Camera Repainting the Camera Repainting the Camera The top cover can be repainted to match the installation environment. The material used in the covers is ASA+PC. Use paint suitable for this material. 1. Remove the three mounting screws.

  • Page 63: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 64 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 65 AXIS P5635-E PTZ Mk II Dome Network Camera Troubleshooting Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...
  • Page 66 AXIS P5635-E PTZ Mk II Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 67: Technical Specifications

    Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) When connecting external equipment to the Axis product, an Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) is required in order to maintain the product’s IP rating.

  • Page 68: Axis 10-Pin Push-Pull System Connector (Sold Separately)

    I/O configured as output Axis 10-pin Push-Pull System Connector (sold separately) When connecting external equipment to the Axis product, an Axis 10-pin Push-Pull System Connector (sold separately) is required in order to maintain the product’s IP rating. Mounting the wires requires a crimp tool. For detailed mounting instructions of the wires, visit Axis Support at www.axis.com/techsup/.

  • Page 69: Performance Considerations

    AXIS P5635-E PTZ Mk II Dome Network Camera Technical Specifications 10–pin Push-Pull System Connector Function Notes Specifications 9, 10 The input is polarity independent. Use a Safety Extra Low AC/DC Power 24 V AC/DC Voltage (SELV) compliant limited power source (LPS) with input either a rated output power limited to ≤100 W or a rated...
  • Page 70 AXIS P5635-E PTZ Mk II Dome Network Camera Technical Specifications • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 71 User Manual Ver. M7.6 AXIS P5635-E PTZ Mk II Dome Network Camera Date: August 2016 © Axis Communications AB, 2016 Part No. 1497744...

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