Axis P5624-E User Manual
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Axis P5624-E User Manual

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AXIS P5624–E PTZ Dome Network Camera
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Summary of Contents for Axis P5624-E

  • Page 1 AXIS P5624–E PTZ Dome Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com. See also the Electromagnetic Compatibility (EMC) product’s online help, available through the web-based interface.
  • Page 3 Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Safety Information

    AXIS P5624–E PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 AXIS P5624–E PTZ Dome Network Camera Table of Contents Check the Firmware ..........

  • Page 7: Hardware Overview

    AXIS P5624–E PTZ Dome Network Camera Hardware Overview Hardware Overview Ground screw Mounting screws (3) Network connector (PoE+) Hook for safety wire SD memory card slot Control button Status LED indicator Restart button Connectors and Buttons For technical specifications, see page 59.

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 53. • Connecting to an AXIS Video Hosting System service. See page 46. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Access The Product

    To access the product from a Mac computer (OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 11 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS P5624–E PTZ Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 28. Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions on page 25.

  • Page 13: Media Streams

    The available options in AXIS Media Control are: AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 16: Video

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video>...

  • Page 17: Stream Profiles

    The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 18: Camera Settings

    To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 19: Overlay

    The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.
  • Page 20 For more information about privacy masks, see Privacy Mask on page 21. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 21: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 22 AXIS P5624–E PTZ Dome Network Camera Video You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name. For more information, see the online help Important Adding many privacy masks may affect the product’s performance.

  • Page 23: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 24 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 13.

  • Page 25: Ptz (Pan Tilt Zoom)

    AXIS P5624–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 26: Gatekeeper

    AXIS P5624–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time. Enter the length of time in the Return to home when inactive field and click Save. Set the time to zero to prevent the product from automatically returning to the Home position.

  • Page 27: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 28 AXIS P5624–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.

  • Page 29: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 34). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 30: Detectors

    Motion Detection Parameters on page 30. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 34.
  • Page 31 AXIS P5624–E PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.

  • Page 32: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 33 AXIS P5624–E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 34: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 35 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 30. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 30.

  • Page 36: Add Recipients

    AXIS P5624–E PTZ Dome Network Camera Events System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence –...
  • Page 37 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 38: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 43.

  • Page 39: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 40: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 50. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 41: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 42: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 43 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 44: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 45 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 46 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 47 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 48 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 49 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 50: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 51: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 52: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 53.

  • Page 53: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 54: Repainting The Camera

    AXIS P5624–E PTZ Dome Network Camera Repainting the Camera Repainting the Camera The top cover can be repainted to match the installation environment. The material used in the covers is ASA+PC. Use paint suitable for this material. 1. Remove the three mounting screws.

  • Page 55: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.
  • Page 56 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 57 AXIS P5624–E PTZ Dome Network Camera Troubleshooting Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 58 AXIS P5624–E PTZ Dome Network Camera Troubleshooting Text overlay about PTZ errors Text overlay about PTZ errors In case the pan/tilt drive components or the camera components experience a problem that cannot automatically be corrected, this text overlay will appear and the PTZ Status in System Options >...

  • Page 59: Technical Specifications

    AXIS P5624–E PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS P5624–E 50 Hz AXIS P5624–E 60 Hz Image sensor 1/2.9” Progressive Scan CMOS Lens Varifocal f = 4.7-84.6 mm F1.6 - 2.8 Autofocus Automatic day and night functionality Horizontal angle of view: 59˚...
  • Page 60 Platform (ACAP); specifications at www.axis.com AXIS Video Hosting System (AVHS) with Interface One-Click Connection. ONVIF Profile S; specification at www.onvif.org AXIS Media Control SDK (available at www.axis.com), event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system Intelligent video...

  • Page 61: Performance Considerations

    AXIS T91B Mounting Accessories, T94A02L Recessed Mount, RJ45 IP66-rated cables with accessories premounted connector (CAT6), AXIS T8133 Midspan 30 W 1-port, Repaintable skin covers Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both.
  • Page 62 User Manual Ver. M1.23 AXIS P5624–E PTZ Dome Network Camera Date: March 2015 © Axis Communications AB, 2014 Part No. 61244...

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