Axis P5635–E User Manual
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Axis P5635–E User Manual

Ptz dome network camera
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AXIS P5635–E PTZ Dome Network Camera

User Manual

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  • Page 1: User Manual

    AXIS P5635–E PTZ Dome Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . may also be useful when developing shell scripts and applications. Later versions of this document will be posted at www.axis.com. See also the Electromagnetic Compatibility (EMC) product’s online help, available through the web-based interface.
  • Page 3 용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니 • report problems to Axis support staff by logging in to your private 다. 적절히 접지된 STP (shielded twisted pair) 케이블을 사용하여 support area 제품을 연결 하십시오.

  • Page 4: Safety Information

    AXIS P5635–E PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 Technical Specifications ........Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) ... .

  • Page 7: Hardware Overview

    AXIS P5635–E PTZ Dome Network Camera Hardware Overview Hardware Overview NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Ground screw Mounting screws (3) Network connector (PoE+) Multi-connector with cover (Do not remove the cover unless an I/O-cable is connected)

  • Page 8: Network Connector

    System Connector (sold separately) is required in order to maintain the product’s NEMA/IP rating. For more information, see Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) on page 66 and Axis 10-pin Push-Pull System Connector (sold separately) on page 67.

  • Page 9: Led Indicators

    AXIS P5635–E PTZ Dome Network Camera Hardware Overview LED Indicators Status LED Indication Unlit Connection and normal operation. Green Shows steady green for 10 seconds for normal operation after startup completed. Amber Steady during startup. Flashes during firmware upgrade. Amber/Red...

  • Page 10: Access The Product

    To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted. The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

  • Page 11: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.

  • Page 14: Media Streams

    The available options in AXIS Media Control are: AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 16 • Windows Media Player supports simplex audio. The following paths can be used: Unicast via RTP: axrtpu://<ip>/axis-media/media.amp Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp Multicast: axrtpm://<ip>/axis-media/media.amp • QuickTime supports G.711 and AAC audio encoding. The following paths can be used: rtsp://<ip>/axis-media/media.amp...

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.

  • Page 19: Stream Profiles

    Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 20: Camera Settings

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: Image Settings

    The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 22: Overlay

    For more information about privacy masks, see Privacy Mask on page 24. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.
  • Page 23 AXIS P5635–E PTZ Dome Network Camera Video and Audio To make a color in the overlay image transparent, select Use transparency and enter the RGB hexadecimal value for the color. Example: To make white transparent, enter FFFFFF. For more examples of hexadecimal values, see the online help To scale the image automatically, select Scale with resolution.

  • Page 24: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 25: Audio Output

    Note An Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) or an Axis 10-pin Push-pull System Connector (sold separately) is required when connecting external audio equipment to the Axis product, see Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) on page 66 and Axis 10-pin Push-Pull System Connector (sold separately) on page 67.

  • Page 26: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 38.

  • Page 27: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) or an Axis 10-pin Push-pull System Connector (sold separately) is required when connecting external I/O devices to the Axis product. See Axis Multicable C I/O Audio Power 1 m/ 5 m (sold...

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS P5635–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 30: Gatekeeper

    AXIS P5635–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time. Enter the length of time in the Return to home when inactive field and click Save. Set the time to zero to prevent the product from automatically returning to the Home position.

  • Page 31: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 32 AXIS P5635–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e.

  • Page 33: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 38). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 34: Detectors

    Motion Detection Parameters on page 34. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 38.

  • Page 35: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 36: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 37 AXIS P5635–E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 38: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.

  • Page 39: Events

    This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 34. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 34.

  • Page 40: Add Recipients

    AXIS P5635–E PTZ Dome Network Camera Events Recurrence – Trigger the rule periodically. See Set Up Recurrences on page 42. This can for example be used to upload an image every 5 minutes. Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 42.
  • Page 41 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 42: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 48.

  • Page 43: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 44: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 54. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 45: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 46: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 47 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 48: Date & Time

    Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 49: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 50 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 51 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 52 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 53 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 54: Storage

    AXIS P5635–E PTZ Dome Network Camera System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 58. UPnP The Axis product includes support for UPnP .

  • Page 55: Mount/Unmount/Format Sd Card

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 56: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 57: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 58: File Upload/Plain Config

    System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 59: Repainting The Camera

    AXIS P5635–E PTZ Dome Network Camera Repainting the Camera Repainting the Camera The top cover can be repainted to match the installation environment. The material used in the covers is ASA+PC. Use paint suitable for this material. 1. Remove the three mounting screws.

  • Page 60: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.
  • Page 61 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 62 AXIS P5635–E PTZ Dome Network Camera Troubleshooting Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...
  • Page 63 AXIS P5635–E PTZ Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NOTICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.

  • Page 64: Technical Specifications

    AAC-LC 8/16 kHz, G.711 PCM 8 kHz, G.726 ADPCM 8 kHz compression Configurable bit rate Audio External microphone or line input, and line output (Requires Axis 10-pin Push-pull System Connector or Axis input/output Multicable C I/O Audio Power 1 m/5 m, not included) Network...
  • Page 65 RJ45 for 10BASE-T/100BASE-TX PoE RJ45 Push-pull Connector (IP66) included I/O connector for DC or AC input, 4 configurable alarm inputs/outputs, mic in/line in, line out (Axis 10-pin Push-pull System Connector or Axis Multicable C I/O Audio Power1 m/5 m, not included)

  • Page 66: Axis Multicable C I/O Audio Power 1 M/ 5 M (Sold Separately)

    Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) When connecting external equipment to the Axis product, an Axis Multicable C I/O Audio Power 1 m/ 5 m (sold separately) is required in order to maintain the product’s IP rating.

  • Page 67: Axis 10-Pin Push-Pull System Connector (Sold Separately)

    I/O configured as input I/O configured as output Axis 10-pin Push-Pull System Connector (sold separately) When connecting external equipment to the Axis product, an Axis 10-pin Push-Pull System Connector (sold separately) is required in order to maintain the product’s IP rating.

  • Page 68: Performance Considerations

    AXIS P5635–E PTZ Dome Network Camera Technical Specifications Mounting the wires requires a crimp tool. For detailed mounting instructions of the wires, visit Axis Support at www.axis.com/techsup/. Connect the 10-pin Push-Pull System Connector to the product’s multi-connector. To locate the multi-connector, see Hardware Overview on page 7 .
  • Page 69 Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 70 User Manual Ver. M2.2 AXIS P5635–E PTZ Dome Network Camera Date: August 2015 © Axis Communications AB, 2015 Part No. 1497744...

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