Brother MFC-J5620DW User Manual page 83

Copying Difficulties
Difficulty
Vertical black lines or streaks
appear in copies.
Black marks or spots appear in
copies.
Poor copy results when using the
ADF.
Fit to Page does not work correctly. Make sure your source document is not skewed.
Scanning Difficulties
Difficulty
Poor scanning results when using
the ADF.
 Vertical black lines appear in
the scanned data.
PhotoCapture Center Difficulties
Difficulty
Removable Disk does not work
correctly.
Part of my photo is missing when
printed.
Software Difficulties
Difficulty
Cannot install software or print.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them. (See Cleaning the scanner glass on page 43.)
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
(See Cleaning the scanner glass on page 43.)
Try using the scanner glass. (See Using the scanner glass on page 26.)
Reposition the document and try again.
Suggestions
Clean the white bar and the glass strip underneath it. (See Cleaning the scanner
glass on page 43.)
Try using the scanner glass. (See Using the scanner glass on page 26.)
Suggestions
1 Take out the memory card or USB flash drive and put it back in again.
2 If you have tried "Eject" from within Windows
USB flash drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
flash drive, it means the card is being accessed. Wait a while, and then try
again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Make sure that Borderless printing and Cropping are turned off.
(See Online User's Guide.)
Suggestions
®
(Windows )
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Troubleshooting
®
, take out the memory card or
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