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P16 201309003 KER755_K60-65.pdf 1C( K) ZB2319 2013.09.06
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09
dtp
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SECTION 4
Troubleshooting
SITuaTIon
SoLuTIon
Brewer does not
Plug brewer into an independent outlet.
•
have power
Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset your home's circuit breaker, if necessary.
•
Make sure that the Power Button has
•
been turned on.
Brewer will
After placing the K-Cup
•
not brew
make sure the Handle is pushed down securely and the
LCD Control Center indicates "READY TO BREW" with the
three Brew Buttons flashing. Then press the Small Cup,
Small Mug or Large Mug Button.
If the LCD Control Center indicates "ADD WATER," add
•
water to the Water Reservoir. Fill to and not beyond
the MAX FILL line. Make sure the Water Reservoir is
seated properly in its base.
If the LCD Control Center indicates "ADD WATER"
•
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
The Exit Needle may be clogged (refer to page 13).
•
If the LCD Control Center indicates "PRIME" and the
•
blue light in the Water Reservoir is flashing, see below.
LCD Control Center
Completely remove the Water Reservoir and
•
indicates "PRIME"
thoroughly clean (refer to page 13). Ensure the
and the blue light in
Water Reservoir is filled to and not beyond the MAX
the Water Reservoir
FILL line. Return Water Reservoir to the brewer and
is flashing
ensure it is seated properly.
If you have completed the above procedure two times
•
and this situation persists, contact Customer Service
at 1.866.901.BREW (2739).
pack in the K-Cup
Pack Holder,
®
®
16
SITuaTIon
SoLuTIon
Brewing a
The Exit Needle may be clogged (refer to page 13).
•
partial cup
Clean the K-Cup
•
under faucet (refer to page 12).
The Water Reservoir may have been removed during
•
brewing. Replace the Water Reservoir and perform a
cleansing brew without a K-Cup
Descale the brewer (refer to page 14).
•
If you have repeated the descale procedure on
•
your brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
The time is not
The time will not be displayed on the LCD Control
•
displayed on the
Center unless you have set it. To set the clock, follow
LCD Control Center
the procedure on page 10.
If power is interrupted to the brewer, you will need to
•
set the clock again using the procedure on page 10.
My brewer shuts
Check to make sure that the Auto Off and/or On/Off
•
off or turns on
Time features have not been set. To do this, press
automatically
the Menu Button and scroll through the
programming options. "OFF" should be indicated for
Auto Off and On/Off Time. If "OFF" is not indicated,
follow directions on page 10 to reset.
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
Pack Holder if necessary and rinse
®
pack.
®
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