Polycom IP550 Owner's Manual page 3

To answer a call using the headset: ............................................................................................................... 35
Answering When on Another Call .................................................................................................................. 35
Inbound Caller ID ............................................................................................................................................ 35
Placing a call.................................................................................................................................................... 35
To place a call using the handset: .................................................................................................................. 36
To place a call using Hands-Free Speakerphone mode: ................................................................................ 36
2. Press , or the Dial Softkey ................................................................................................................................ 37
To place a call using the headset: .................................................................................................................. 37
1. Press ............................................................................................................................................................... 37
1. Press ............................................................................................................................................................... 37
Placing a second call ...................................................................................................................................... 37
Method 1 ........................................................................................................................................................ 37
Method 2 ........................................................................................................................................................ 37
Ending Calls .................................................................................................................................................... 38
Forwarding Calls ............................................................................................................................................. 38
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No Answer-To forward unanswered incoming call .................................................................................... 39
Call Management Features ............................................................................................................................ 41
Call Hold .......................................................................................................................................................... 42
Conferencing Calls .......................................................................................................................................... 42
Transferring Calls ............................................................................................................................................ 44
Call Park .......................................................................................................................................................... 47
Paging (Intercom) ........................................................................................................................................... 48
Redial .............................................................................................................................................................. 48
Mute................................................................................................................................................................ 49
Directed Call Pickup ......................................................................................................................................... 49
Call Recording ................................................................................................................................................. 50
7 Using Voicemail.................................................................................................................................. 51
Setting up the voicemail box for the first time.............................................................................................. 51
Retrieving messages from your Desk Phone ................................................................................................. 51
Retrieving messages when you are away from the office ............................................................................ 52
Returning a Call ............................................................................................................................................... 53
Change your Voicemail PIN ............................................................................................................................ 53
Record a Personal Greeting via the Phone .................................................................................................... 53
Forward Voicemail Messages via the Phone ................................................................................................. 53
Logging into your Voicemail Box via the Web ............................................................................................... 53
Retrieving messages via the Web .................................................................................................................. 54
Forward Voicemail Messages via the Web .................................................................................................... 54
Voicemail Notification via Email .................................................................................................................... 56
To Create a Voicemail Group .......................................................................................................................... 57
Change the Number of Rings Before Voicemail Picks Up .............................................................................. 58
8 Call Lists and Directories .................................................................................................................... 58
Managing Call Lists ......................................................................................................................................... 58
Managing Contacts ........................................................................................................................................ 59
Adding Contacts ............................................................................................................................................. 60
Adding Contacts Manually ............................................................................................................................. 60
Adding Contacts From Call Lists ..................................................................................................................... 61
Editing Contacts ............................................................................................................................................. 62
Deleting Contacts ........................................................................................................................................... 63
Placing Calls to Contacts................................................................................................................................. 64
Searching for Contacts ................................................................................................................................... 64
Conformance ................................................................................................................................................... 65
Important Safety instructions ........................................................................................................................ 65
FCC Information ............................................................................................................................................. 66
Customer Owned Coin/Credit Card Phones .................................................................................................. 67
Data Equipment ............................................................................................................................................. 67
Systems ........................................................................................................................................................... 67
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