Bosch WAU28PH9GB User Manual And Installation Instructions
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Summary of Contents for Bosch WAU28PH9GB
- Page 1 Washing machine WAU28PH9GB [en] User manual and installation instructions...
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Page 2: Table Of Contents
For further information, please refer to the Digital User Guide. Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........ - Page 3 15 Intelligent dosing system .. 33 21 Customer Service..... 56 15.1 Starting the programme 21.1 Product number (E-Nr.) and with intelligent dosing sys- production number (FD).. 56 tem ......... 33 21.2 AQUA-STOP guarantee .. 57 15.2 Filling the dispensers ..... 34 22 Consumption values.... 58 15.3 Dispenser contents .... 35 15.4 Basic dosage ...... 35 23 Technical data ......
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. -
Page 10: Preventing Material Damage
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-... -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Do not use cleaning products with Add detergent based on the laun- ▶ a high alcohol content. dry's degree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges. -
Page 12: Energy Saving Mode
en Installation and connection Open the appliance door. The appliance comes with an Aqua- → "Basic operation", Page 31 Sensor. Remove any accessories from the a During the rinse cycle, the Aqua- drum. Sensor checks the degree of tur- Close the appliance door. bidity of the rinsing water, and ad- justs the duration and number of 4.2 Contents of package... -
Page 13: Requirements For The Install- Ation Location
Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶... - Page 14 en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove all 4 Put on the 4 cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Pull the power cable out of the holder.
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Page 15: Connecting The Appliance
Installation and connection en 4.5 Connecting the appliance Siphon Secure the con- nection point with Connecting the water inlet hose a (24–40 mm) hose clamp. WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Sink Fix and secure Do not immerse the electrical ▶... -
Page 16: Connecting The Appliance To The Electricity Supply
en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. -
Page 17: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 18: Detergent Drawer
en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes Programme selector... -
Page 19: Before Using For The First Time
Before using for the first time en Add washing powder to the manual dosing compartment. To prevent foaming, use only half Before using for the first time 6 Before using for the of the amount of detergent recom- first time mended by the detergent manufac- turer for light soiling. - Page 20 en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 9,0 kg Recommended The maximum load capacity for the selec-...
- Page 21 Display en display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
- Page 22 en Display display Designation More information Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
- Page 23 Buttons en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme.
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Page 24: Cycle
en Buttons Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off (Remote Start) ¡ Activate → "Remote start", Page 38 ¡ Deactivate ¡ Open the Home Connect menu 3s (Child Lock ¡ Activate → "Childproof lock", Page 33 3 sec.) ¡... - Page 25 Buttons en Button Selection More information (Memory) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 32 If you briefly press the button, you can set customised program settings for your program.
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Page 26: Programmes
en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed. - Page 27 Programmes en Programme Description Max. load (kg) Easy Care Wash items made from synthetic or blended fab- rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Mixed Load Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry.
- Page 28 en Programmes Programme Description Max. load (kg) Note: Your appliance must be connected to your home network and registered in your Home Con- nect app. → "Home Connect ", Page 35 Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate .
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Page 29: Laundry
Programmes en Programme Description Max. load (kg) Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time. Super Quick Wash items made from cotton, or synthetic or blen- 15'/30' ded fabrics. -
Page 30: Preparing The Laundry
QR code in the table of contents or on www.bosch- – Remove curtain hooks and lead strips or use a mesh laundry home.com. -
Page 31: Detergents And Care
Detergents and care products been correctly installed and connec- Notes ted. ¡ More detailed instructions for use → "Installation and connection", can be found on www.bosch- Page 12 home.com or by scanning the QR code on the title page of this user Press ▶... -
Page 32: Saving The Programme Settings
en Basic operation Note: Observe the information about 13.4 Saving the programme detergents and care products settings → Page 31. You can save your individual pro- Pull out the detergent drawer. gramme settings as favourites. Pour in detergent. → "Detergent drawer", Page 18 Requirements ¡ A programme has been set. If required, add the care product. -
Page 33: Unloading The Laundry
Childproof lock en The appliance door remains Childproof lock 14 Childproof lock locked for safety reasons if the temperature and water levels are Secure your appliance against being Childproof lock high. operated unintentionally using the – If the temperature is high, start controls. -
Page 34: Filling The Dispensers
en Intelligent dosing system This function is available depending To replace the contents of the dis- on the selected programme and is penser with another product, clean activated automatically. the detergent drawer → Page 40. If required, adjust the contents of Note the dispenser → Page 35. If you are using the intelligent dosing If required, adjust the basic system, do not add additional deter-... -
Page 35: Dispenser Contents
Home Connect en Open the dispenser cover. 15.3 Dispenser contents Notes ¡ If you change the contents of the dispenser, the basic dosage for this dispenser is reset. ¡ If you use both dispensers for li- quid detergent, you must select a dispenser which is to be used dur- ing washing. -
Page 36: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function
WPS function in the digital instruction manual by scanning the QR code in the table of Requirements contents or on www.bosch- ¡ Your router has a WPS function. home.com. ¡ Wi-Fi is activated on the router. The Home Connect services are not ¡... -
Page 37: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion
Home Connect en In the Home Connect app, enter 16.2 Connecting the appli- the network name (SSID) and ance to a WLAN home password (key) for your home net- network (Wi-Fi) without work. WPS function Carry out the steps in the Home Connect app to connect the If your router does not have a WPS appliance. -
Page 38: Activating Wi-Fi On The Appliance
en Home Connect a If End is shown on the display, the 16.4 Activating Wi-Fi on the network settings are reset. appliance 16.7 Remote start Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Enable the appliance for remote start parison to the values specified in the via the Home Connect app. -
Page 39: Data Protection
(initial registration): scanning the QR code in the table of ¡ Unique appliance identification contents or on www.bosch- (consisting of appliance codes as home.com. well as the MAC address of the Wi-Fi communication module in- 18.1 Cleaning the drum... -
Page 40: Cleaning The Detergent Drawer
en Cleaning and servicing Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components. -
Page 41: Cleaning The Drain Pump
Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump in the event of... - Page 42 en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
- Page 43 Cleaning and servicing en Insert and close the service flap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. Clean the interior, the thread on the pump cap and the pump hous- ing.
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Page 44: Troubleshooting
en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 45 Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance.
- Page 46 en Troubleshooting Fault Cause and troubleshooting Insert the pump unit into the detergent drawer. → "Cleaning the detergent drawer", Page 40 Push the detergent drawer in as far as it will go. flashes. The automatic voltage control system detects an un- authorised voltage under-usage. No remedial action possible.
- Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 56 Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶ gent for the next washing cycle with the same load. Additional water is added.
- Page 48 en Troubleshooting Fault Cause and troubleshooting The programme does If this display appears again, call customer service. not start. → "Customer Service", Page 56 Note: You can start the washing programme if you de- activate the intelligent dosing system and dose manu- ally. → "Buttons", Page 23 The door cannot is activated.
- Page 49 Troubleshooting en Fault Cause and troubleshooting The water is not drain- If you dose manually, reduce the amount of deter- ▶ ing. gent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
- Page 50 en Troubleshooting Fault Cause and troubleshooting Drum jerks after the This is caused by an internal motor test. programme starts. Not a fault – no action required. ▶ Vibrations and move- Appliance is not correctly aligned. ment of the appliance Aligning the appliance ▶...
- Page 51 Troubleshooting en Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
- Page 52 en Troubleshooting Fault Cause and troubleshooting Creasing. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the ▶ type of fabric. The spin result is not A low spin speed is selected.
- Page 53 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the damp washing. → "Cleaning the detergent drawer", Page 40 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 34 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
- Page 54 en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 34 HomeConnect is not Different causes are possible. working correctly. Go to www.home-connect.com. ▶ No connection to the Wi-Fi is switched off. home network. → "Activating Wi-Fi on the appliance", Page 38 ▶...
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Page 55: Emergency Release
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.bosch- home.com. Turn off the water tap. Empty the water inlet hose. -
Page 56: Disposing Of Old Appliance
en Customer Service 20.4 Disposing of old appli- Customer Service 21 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service. -
Page 57: Aqua-Stop Guarantee
Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. -
Page 58: Consumption Values
en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. -
Page 59: Technical Data
0,50 W Declaration of Conformity 24 Declaration of Con- ¡ Time until the formity networked standby mode Robert Bosch Hausgeräte GmbH Declaration of Conformity is set (Wi-Fi): hereby declares that the appliance 5 mins with Home Connect functionality con- ¡ Networked forms to the basic requirements and... - Page 60 Conformity A detailed Declaration of Conformity can be found online at www.bosch- home.co.uk among the additional Only applies to Great Britain documents on the product page for 2.4 GHz band (2400–2483.5 MHz): your appliance. Max. 100 mW 5 GHz band (5150–5350 MHz + 5470–5725 MHz): Max.
- Page 64 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.