WhisperKool Self-Contained Extreme Ti Troubleshooting Manual

TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator
Possible cause
Evaporator coil is dirty
There is something blocking the supply and/or return air
The evaporator fan is not turning on
The unit has not gone through an Anti-Frost Cycle yet
The unit continues to ice
Unit does not run/power up
Possible cause
Unit is not plugged in
Power switch not on
Line voltage is incorrect rating for unit
Bottle at setpoint
Thermostat not calling for cooling
Power select switch in wrong position
Faulty thermostat or wiring
Cellar temperature is too warm
Possible cause
The temperature of the room to which the unit
exhausts exceeds 110°F
The unit is undersized for the cellar
There is something blocking the supply and/or return air on
evaporator or condenser side of the unit
Unit is mounted too low in the cellar
One or more of the fans is not turning on
Compressor is not turning on
Compressor keeps cycling on overload
Poor seal around door
Setpoint too high
Evaporator coil is frosted or iced up
System runs constantly
Possible cause
Leaky door seal or poorly insulated cellar
Page 1 | 1-800-343-9463
Solution
Clean the coil with a vacuum. If coil is very dirty, use a spray bottle
with a small amount of liquid dish detergent or coil cleaner. Spray coil,
Remove blockage
Call a service tech to troubleshoot
Check the coil for surface ice. Melt with blow drier until coil is warm to
the touch. Soak up water with a towel.
Observe ice formation pattern. If only part way up the coil face, unit
could be low on refrigerant. If all the way up, the coil may be dirty or
Solution
Make sure the unit is plugged into an outlet
Turn unit on by pressing the power button on the control
Check line voltage to make sure there is 110V-120V
Lower setpoint
Lower setpoint
See page 11 for correct switch position
Call Customer Service at 1-800-343-9463
Solution
Intake temperature needs to drop below 110°F
Order correct size unit
Relocate unit so the distance from the ceiling and top of the unit or
cold air supply duct is no more than 18"
Call Customer Service at 1-800-343-9463
Call Customer Service at 1-800-343-9463
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Lower the setpoint
Observe ice formation pattern. If only part way up the coil face, unit could
be low on refrigerant. If so, call Customer Service at 1-800-343-9463.
Solution
Fix leaky door seal and insulate cellar in accordance with this manual
(page 9)