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WhisperKool Quantum SS9000 Owner's Manual

Version 5
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QUANTUM SERIES
Version 5
OWNER'S MANUAL
Quantum SS9000
Quantum SS12000
Quantum SS9000 (24V)
Quantum SS12000 (24v)
NOTICE: To activate the split system warranty,
the installing certified HVAC/R service tech
must complete the split system warranty
checklist and send back to WhisperKOOL.
Split System Warranty Checklist

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Summary of Contents for WhisperKool Quantum SS9000

  • Page 1 OWNER’S MANUAL Quantum SS9000 Quantum SS12000 Quantum SS9000 (24V) Quantum SS12000 (24v) NOTICE: To activate the split system warranty, the installing certified HVAC/R service tech must complete the split system warranty checklist and send back to WhisperKOOL. Split System Warranty Checklist...
  • Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.

  • Page 3: Table Of Contents

    Controller Functions ........52 WhisperKool Troubleshooting Guide ..... . . 58 Maintenance Schedule .
  • Page 4 011724 Page 2 QSHE...

  • Page 5: Introduction

    INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com.

  • Page 6: Before You Start

    BEFORE YOU START 011724 Page 4 QSHE...

  • Page 7: Quick Start Guide

    WhisperKOOL units utilize a solenoid valve on the liquid line and a low-pressure switch on the suction line. When the thermostat calls for cooling, the solenoid valve opens, permitting the flow of refrigerant. The low-pressure switch then signals the compressor to cycle on.

  • Page 8: Receiving & Inspecting The System

    • KDT Plus Hardware bag 2. Verify that the condensing unit box contains the following: • (1) Quantum SS9000 H.E. condensing unit OR (1) Quantum SS12000 H.E. condensing unit (depending on unit ordered) • (1) 6-1 3/4” PVC male Adapter •...

  • Page 9: Quick Reference Guide

    Line set knockout options Power supply knockout Display knockout Bottle probe knockout Supply air Return air Interchangeable panels Access Panel UV Block Drain port (3/4” PVC) Line set knockout Display knockout options Bottle probe knockout Power supply knockout www.whisperkool.com | Page 7...

  • Page 10: Condensate Drain Pan

    CONDENSATE DRAIN PAN Check local codes and regulations regarding the disposal of condensation for specific installation requirements. A separate drain line will need to be installed. Please see page 26 for more info. 011724 Page 8 QSHE...

  • Page 11: Access Panel

    The access panel provides an easier alternative to access the fan speed switch and TXV. ACCESS PANEL ACCESS PANEL REMOVED FAN SPEED SWTICH NOTE: If UV was purchased, remove the UV block to gain access to the fan speed switch and TXV. www.whisperkool.com | Page 9...

  • Page 12: Preparing The Wine Cellar

    PREPARING THE WINE CELLAR 011724 Page 10 QSHE...
  • Page 13 Quantum Series PREPARING THE WINE CELLAR, CONTINUED www.whisperkool.com | Page 11...
  • Page 14 011724 Page 12 QSHE...

  • Page 15: Ducting Overview

    DO NOT: • Install through-the-wall return air grilles at floor level where they will collect dust from the floor. • Locate the supply or return air grille where it is blocked by bottles, boxes, or cases. www.whisperkool.com | Page 13...

  • Page 16: Mounting The Evaporator Unit

    MOUNTING THE EVAPORATOR UNIT T-square Minimum Tools Needed: Drill Level ¼” nut driver bit CPVC tube cutter INSTALLING THE EVAPORATOR 1. Locate the desired installation location. 1. Locate the desired installation location. 2. Ensure that a drip tray is installed on a level surface beneath the evaporator unit, as it is required for all 2.

  • Page 17: System Wiring & Connections

    3. Route the bottle probe cable from the desired thermostat bottle location to the evaporator installation location 4. Route the drain line from a proper discharge location to the evaporator installation location 5. Route the power cable wiring to the evaporator installation location www.whisperkool.com | Page 15...

  • Page 18: Installing The Evaporator Unit

    INSTALLING THE EVAPORATOR UNIT* 1. Unscrew and remove the top, rear and side access panels. 16. Connect the end of the display cable labeled “UNIT” to the wire labeled “UNIT” coming from the controller box. 2. Remove the knockout(s) that you will be using to route the items into the unit (line set, power wires, display cable, and bottle probe cable).

  • Page 19: Connection

    1. Route the line set from the condensing unit to the desired evaporator installation location. 2. Route the drain line from a proper discharge location to the evaporator installation location. 3. Route the thermostat wire into the evaporator unit. www.whisperkool.com | Page 17...
  • Page 20 24V WIRING CONNECTIONS (EVAPORATOR UNIT) The 24V thermostat conversion kit requires a standard 18-5 thermostat wire to be run from the evaporator unit to the thermostat. The white wire will not be used, as there is no heating function. (Some thermostats need a common wire and some do not; the unit is equipped with a common wire if needed.)18-5 thermostat wire (communication cable) must be ran between the evapora- tor unit and the condensing unit.
  • Page 21 16. Using Nashua foil tape or euivalent, cover all seams. NOTE: Do no tape over the drip tray access port. *Ensure that the left side of the ecaporator unit (where the electrical box is located) remains accessible after installation. www.whisperkool.com | Page 19...

  • Page 22: Connect The Line Set

    CONNECTING THE LINESET Connect the refrigerant piping according to these instructions. Cut the pipes When cutting the pipes be very cautious to cut and flare them properly. This will ensure a proper connection and minimize the need for maintenance. Measure the distance between the indoor and outdoor units. Using a pipe cutter, cut the pipe.
  • Page 23 (Use refrigeration oil for R134a). Be careful not to overtighten the connection, as this may damage the flare or fitting. TORQUE REQUIREMENTS Outer Diameter of Pipe (in.) Tightening Torque (lb/ft) 1/4” 11 lb/ft 3⁄8” 18.4 lb/ft 1/2” 25.8 lb/ft 5⁄8” 33.19 lb/ft 3/4” 47.94 lb/ft www.whisperkool.com | Page 21...

  • Page 24: Drainage

    DRAINAGE Condensation Drain Line The condensation drain line tube is used to remove excess condensation from the unit to a proper discharge location. It is important that the drain line tube be properly connected. The discharge location cannot be a secondary drain pan.
  • Page 25 Plumbing Code relative to the material type. Condensate waste and drain line size shall be not less than 3/4 inch (19 mm) internal diameter and shall not decrease in size from the drain pan connection to the place of condensate disposal. www.whisperkool.com | Page 23...

  • Page 26: P-Trap Configuration

    P-TRAP CONFIGURATION Below is a detailed diagram of how the P-trap should be constructed. NOTE: Use a soft tube-cleaning brush to clean out the drain line. Failure to use a soft brush could damage the drip tray of the unit and void the warranty. Connecting the Drain Line Apply PVC primer and glue to the female fitting coming from the unit and the PVC tube which will be connected to it.

  • Page 27: Liquid-Measuring Thermostat (Bottle Probe)

    Quantum Series LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity.

  • Page 28: Remote Display: Installation & Configuration

    REMOTE DISPLAY: INSTALLATION AND CONFIGURATION* Tools needed: 5⁄16” drill bit, 3⁄16” drill bit, drywall saw, level, pencil What’s included: Display panel, wall mount bracket, flush mount bracket, flush mount template °F Display panel Wall mount bracket Flush mount bracket Flush mount template WALL MOUNT BRACKET INSTALLATION 1.
  • Page 29 3. Place bracket against wall, aligning screw holes with drywall anchors. Insert the four supplied Phillips-head screws into the drywall anchors. Tighten the screws to secure the bracket to the wall. www.whisperkool.com | Page 27...
  • Page 30 WALL MOUNT BRACKET INSTALLATION, CONTINUED NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket.
  • Page 31 1. Locate the desired installation location. 2. If utilizing an external or secondary drip tray, ensure the drip tray is installed on a level surface. www.whisperkool.com | Page 29 galvanized hanging straps. (NOTE: Plumber’s tape/hanger strap not provided.) Cut four pieces of galvanized...
  • Page 32 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT...
  • Page 33 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket. Make sure that the alignment tab on the back of the display panel sits in the notch on the bot- tom of the bracket. WALL www.whisperkool.com | Page 31...

  • Page 34: Magnum Evaporator Wiring Diagrams

    QUANTUM EVAPORATOR WIRING DIAGRAM (KDT) PURCHASED AFTER 12/20/24 BROWN BROWN ELIWELL RTN400 KDT PLUS DISPLAY Pb3 CPB KEYB LINE NEUTRAL OUT 2 OUT 3 OUT 4 10 11 12 13 14 NEUTRAL LINE OUT 1 WHITE BROWN BLUE BLACK BLACK BLACK QUANTUM / MAGNUM Pump Down 120v Standard...
  • Page 35 YELLOW Solenoid Relay Transformer Relay 24V Wires to Condensing Unit BROWN BROWN BLACK WHITE BLUE BROWN BLUE LEGEND Field Installed BLACK FAN SPEED SWITCH GREEN WHITE HIGH Factory Installed GREEN GREEN PURPLE CAPACITOR DAYTON BLOWER 1XJY1 www.whisperkool.com | Page 33...

  • Page 36: Magnum 9000/12000 Condenser Wiring Diagram

    CONDENSING UNIT WIRING DIAGRAM SS9000 NOTE: For countries such as Australia (AU), L1 = Active, L2 = Neutral, Ground = Earth. 011724 Page 34 QSHE...
  • Page 37 Quantum Series CONDENSING UNIT WIRING DIAGRAM SS12000 www.whisperkool.com | Page 35...
  • Page 38 COPELAND COLD WEATHER START KIT WIRING DIAGRAM 011724 Page 36 QSHE...

  • Page 39: Line Set Piping Diagrams

    Quantum Series www.whisperkool.com | Page 37...

  • Page 40: Preparing The Condensing Unit

    In case the system should lose power, check the home/main circuit breaker. If the system does not respond properly, refer to the Troubleshooting Guide. For the equipment warranty to be valid, WhisperKOOL requires that the installation is performed by a certified HVAC-R technician (a NATE-certified technician is recommended) per the specifications outlined in this technician’s manual. The technician shall be...
  • Page 41 A 3/8” O.D. copper liquid line is required for the SS9000 and SS12000 www.whisperkool.com | Page 39...

  • Page 42: Installing The Condesing Unit

    INSTALLING THE CONDENSING UNIT, CONTINUED Refrigerant Piping Overview • Using the charts and illustrations found above, route the line set between the evaporator unit and condensing unit. Be sure to reference the chart for correct line set sizing. All horizontal suction piping should be pitched toward the condensing unit half an inch for every 10 feet of pipe.
  • Page 43 Confirm that the control is displaying the correct temperature and that no alarms are present. Charging Information A. Energize the solenoid valve on the evaporator unit by plugging the unit in and adjusting the thermostat to call for cooling. www.whisperkool.com | Page 41...

  • Page 44: Copeland Wiring Procedure

    COPELAND WIRING PROCEDURE 011724 Page 42 QSHE...
  • Page 45 Quantum Series www.whisperkool.com | Page 43...
  • Page 46 COPELAND WIRING PROCEDURE 011724 Page 44 QSHE...
  • Page 47 Quantum Series www.whisperkool.com | Page 45...

  • Page 48: Txv Adjustment

    TXV ADJUSTMENT The TXV is shipped from the factory preset for 50 Feet. A TXV adjustment may be necessary based on the ambient temperatures in the cellar and at the condensing unit. Danfoss TXV Adjustment Most units are equipped with a Danfoss adjustable TXV. •...

  • Page 49: Kdt

    Anti-Frost Cycle is running, “dEF” will be displayed on the screen. The compressor will remain off until the evaporator coil reaches 40°F, or for a maximum of one hour. The unit will then return to normal operation. www.whisperkool.com | Page 47...
  • Page 50 SYSTEM OPERATION- 24V Initial Start-Up Set the thermostat to COOL and fan switch to AUTO. Lower the setpoint to the desired cellar temperature. (A temperature of 55°F is the recommended setpoint.) See thermostat instructions for details. Indoor Fan Operation If the fan switch on the thermostat is in the AUTO position, it will run only during the cooling cycle.

  • Page 51: Display Layout

    Anti-Frost Cycle running Alarm is present °F Scroll Button Return to Previous Menu Change Setpoint View/Change Setpoint Scroll Button Enter User Menu Change Setpoint Power On/Off Unlock Button (hold for 5 sec) (hold for 1 sec) www.whisperkool.com | Page 49...

  • Page 52: Specifications

    There are several factors such as glass, stone, and concrete which will change the required amount of BTUs needed to properly cool your wine room. We strongly recommend utilizing the cellar wizard on the WhisperKOOL website in order to ensure you are selecting the proper cooling system for your application.
  • Page 53 There are several factors such as glass, stone, and concrete which will change the required amount of BTUs needed to properly cool your wine room. We strongly recommend utilizing the cellar wizard on the WhisperKOOL website in order to ensure you are selecting the proper cooling system for your application.

  • Page 54: Controller Functions

    CONTROLLER FUNCTIONS Button Normal Functions °F INITIAL STARTUP When the unit is plugged in and power is sent to the controller, a beep will sound, confirming that the controller is getting power. All LEDs on the display will blink three times. Three dashes will then appear on the screen.

  • Page 55: Icon Glossary

    The alarm icon is shown when the unit encounters an issue that needs attention. Alarm codes are explained on the following page. All temperature-related alarms are blocked for the first 10 hours after the unit is plugged in to allow the system to stabilize and acclimate to the new environment. www.whisperkool.com | Page 53...

  • Page 56: Alarm Codes

    ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board.
  • Page 57 2. 2 = activates the compressor and fans 5 = disables the compressor and fans NOTE: Setting the dOA to any number other than 2 or 5 will prevent the unit from operating properly. www.whisperkool.com | Page 55...
  • Page 58 011724 Page 56 QSHE...
  • Page 59 | Page 57...

  • Page 60: Whisperkool Troubleshooting Guide

    WHISPERKOOL TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator Possible cause Solution There is something blocking the supply and/or return air Remove blockage The evaporator fan is not turning on Call service tech to troubleshoot The evaporator unit has not gone through its anti-frost sequence yet Check for ice in the depth of the coil.
  • Page 61 Condensing fan motor/capacitor faulty Contact installing technician to troubleshoot Compressor and/or starting components faulty Contact installing technician to troubleshoot Humidity in cellar too low Possible cause Solution Not enough moisture Install humidifier or decorative fountain in wine cellar www.whisperkool.com | Page 59...

  • Page 62: Maintenance Schedule

    2. Check wiring connections and integrity of cords 3. Pour a 50/50 bleach solution into the drain line every spring NOTE: For ducted systems, WhisperKOOL recommends filters with a mean efficiency reporting value (MERV) of 4 or better. Filters are not included with the unit.
  • Page 63 To clean the P-trap, remove the 3/4” PVC cap and run a drain line brush through the T-junction until all sludge and slime is removed. If necessary, rotate T-junction for easier access. See illustration below for details. TO UNIT 1. REMOVE CAP 2. INSERT DRAIN LINE BRUSH FROM THIS END www.whisperkool.com | Page 61...
  • Page 64 011724 Page 62 QSHE...

  • Page 65: Accessories For Cooling Units

    Quantum Series TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more ef- fectively if you provide them with the following: •...

  • Page 66: Product Warranty Information

    C. Purchaser must return the completed Split Startup Checklist to WhisperKool within thirty (30) days of installation of Product. The Split Startup Checklist must be approved by WhisperKool to activate the Limited Warranty. If the Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will start receiving the benefits of the Limited Warranty throughout the warranty period.
  • Page 67 6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKool in order to obtain limited warranty service.
  • Page 68 WhisperKool Customer Service to arrange for replacement under the warranty guidelines. When a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid from WhisperKool at retail price. Upon installation of the new condenser skid by a certified HVAC/R Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation Checklist to WhisperKool Customer Service for approval.
  • Page 69 County of San Joaquin, State of California, and all parties, WhisperKool, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKool of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
  • Page 70 Your credit card will be pre-authorized for the total deposit and charged when the replacement order is shipped and invoiced. If you fail to return the original WhisperKOOL unit or part to the factory within 30 days, or no problem is found ...
  • Page 71 Stockton, CA 95205-2505 B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: 1.
  • Page 72 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1-800-343-9463 www.whisperkool.com...

This manual is also suitable for:

Quantum ss12000Quantum ss9000 24vQuantum ss12000 24v

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