Technical Support - Epson Stylus Color 3000 Product Support Bulletin

The following flowchart outlines the support root for ZEHPlot.
Customer calls
EPSON
Technical
Support
Technical Support will
troubleshoot accordingly
to determine if the issue
is hardware/driver related
or ZEHPlot related.
If issue is with If issue is
Printer Hardware determined to be
or Driver. with ZEHPlot.
EPSON Technical
Refer customer to
Support will
ZEH Software Inc.
troubleshoot to
techsupp@zeh.com
resolve issue
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