Chapter 5
Problem Solving
Diagnosing the Problem
If you are having trouble with the printer, try to diagnose and
solve the problem as described in this chapter. If you have a
specific problem relating to print quality or printer operation,
see "Problems and Solutions" on page 106. For problems that
may be related to USB connections, see "Correcting USB
Problems" on page 119.
Using the Error Indicators
If your printer stops working and the control panel lights are on
or flashing and a message appears on the LCD panel, or the
printer beeps, use the following table to diagnose and fix the
problem. If you cannot fix your printer problem using this table,
see "Problems and Solutions" on page 106.
LCD message and
panel light status
Error: Paper out
O Paper Out
O Pause
Error: No paper
loaded
O Paper Out
O Pause
Beep
Problem
pattern
Solution
No paper is loaded on the selected tractor.
Load paper in the printer or select a different
tractor by pressing the Front/Rear button.
The paper is not loaded correctly.
Remove your paper and reload it correctly.
Continuous paper is not fed to the standby
position.
Tear off the printed page at the perforation;
then press the LF/FF Load button. The printer
feeds the paper to the standby position.
Problem Solving
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