HOT WATER TROUBLESHOOTING INDEX
1. Hot Water is not Hot 85°C ± -15°C (185° ± 5° F)
Also includes related instructions for:
Programming - Disabling Energy Saving Sleep Mode
Resetting the Hot Tank Overload or High Limit Safety
Programming - Changing Hot Water Mode to Ambient Water
1. Hot Water is not Hot 85°C ± ‐15°C (185° ± 5° F)
The Hot Temperature set point is 85°C (185°F) and is controlled by a thermostat on the side of
the Hot Tank.
There is a resettable overload or high limit safety above the thermostat on the side of the Hot
Tank that will trip to prevent damage to the unit if the tank is dry heated (turned on without
water in it).
The WL100 Water Treatment System is programmable to make Cold / Ambient water – refer to
Disabling Sleep Mode instructions included further below in this Troubleshooting Section.
The WL100 Water Treatment System does NOT have Extra Hot capability and the maximum hot
temperature is 87°C (189°F).
It typically takes 10 minutes for the 500W to heat the 1.6 Liter (0.4 Gallon) of room temperature
(ambient) water to the 85°C (185°F) set point.
Possible Reason
No power to Heater elements
Is unit in sleep mode?
WL100 Manual Page 64 Revision: 1‐14‐2019
Check that the Red Heater and Compressor switch is
on.
Turn Red Heater and Compressor Switch on.
I = ON
If no water has been dispensed for 3 or more hours, unit goes into
sleep mode. Dispense hot water, wait 5 minutes, check
temperature.
If unit still does not heat proceed to "No power to Heater
elements" below.
If unit does heat but you would like to Disable Sleep Mode, refer
to the instructions included further below in this Troubleshooting
Section
Solution
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