Black Box ServSwitch ServView 17 Series Manual page 25

Host system mouse settings
Note: The following limitations do not apply to USB mice
While the IP-KVM switch works with accelerated mice and is able to synchronize the local
with the remote mouse pointer, there are the following limitations which may prevent this
synchronization from working correctly:
Special Mouse Driver
There are mouse drivers which influence the synchronization process and lead to desynchro-
nized mouse pointers. If you have mouse problems ensure you are not using a special vendor-
specific mouse driver on your host system.
Windows XP Mouse Settings
Windows XP has an "improve mouse acceleration" setting which has to be deactivated.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled do not use a plain back-
ground. Use some kind of wallpaper. As an alternative, you could also disable the Active
Desktop completely.
Navigate your mouse pointer into the upper left corner of the applet screen and move it
backwards and forwards slightly. This will resynchronize the mouse. If re-synchronizing fails,
disable the mouse acceleration and repeat the procedure.
Single and Double Mouse Mode
The information above applies to Double Mouse Mode, where local and remote mouse
pointers are visible and need to be synchronized. The IP-KVM switch also features Single
Mouse Mode, where only the remote mouse pointer is visible. Activate this mode in the open
Remote Console and click in the window area. The local mouse pointer will be hidden and
the remote mouse can be controlled directly. To exit this mode you must have defined a
mouse hotkey in the Remote Console Settings Panel. Enter this key to free the captured local
mouse pointer.
Recommended Mouse Settings
MS Windows 2000/2003 (Professional and Server), XP
In general, we recommend using a USB mouse. Choose USB without Mouse Sync. For a
PS/2 mouse choose 'Auto Mouse Speed'. For XP disable the option 'enhance pointer
precision' in Control Panel.
SUN Solaris
Adjust the mouse settings either via 'xset m 1' or use the 'CDE Control Pane'l to set the
mouse to '1:1, no acceleration'. As an alternative you may also use the Single Mouse
Mode.
MAC OS X
We recommend using the Single Mouse Mode.
ServView 17 Enterprise KVM Drawer
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