Black Box Coalesce WC-COA User Manual
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Summary of Contents for Black Box Coalesce WC-COA
- Page 1 WC-COA WC-COA-I Coalesce User Guide Create. Connect. Collaborate. FREE 24/7 technical support or order toll-free in the U.S. Call 877-877-BBOX (outside U.S.: call Contact 724-746-5500) • www.blackbox.com • info@blackbox.com Information...
- Page 2 Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
- Page 3 Disclaimer: Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice.
- Page 4 NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
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Page 5: Table Of Contents
Table of Contents Table of Contents 1. Specifications ..................................6 2. Overview ....................................8 2.1 Introduction ...................................8 2.2 Key Terms ..................................8 2.3 Coalesce System Overview ............................8 2.4 What's Included ................................9 2.5 Hardware Description ..............................9 3. Setup ..................................... 10 3.1 Starting a Coalesce Display ............................10 3.2 Getting Started with the Coalesce Display Splash Screen .................... -
Page 6: Specifications
Chapter 1: Specifications 1. Specifications Coalesce Specifications Hardware Type Computer console Dimensions 0.7”H x 4.1”W x 45.1”D (1.7 x 10.5 x 10.5 cm) Weight 1.75 lb. (0.79 kg) Mounting Options Console tabletop Connectors (1) HDMI 1.4, (1) RJ-45 Ethernet, (1) USB 3.0, (1) 5-VDC power connector Power Input... - Page 7 Chapter 1: Specifications Specifications (continued) Coalesce Network Requirements Network Connection, Minimum WIred or wireless connection with 20 Mbps minimum bandwidth; Bandwidth Required When running HD content, 50 Mbps minimum bandwidth Access Point Deployment Use built-in wireless access point function: requires Internet access to install software updates for the Requirements Coalesce.
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Page 8: Overview
• Coalesce Software (server) is integrated on the Coalesce connected to the display. The software is licensed at the time of purchase from Black Box or one of its authorized resellers. For more information on licensing, refer to the Appendix A: Coalesce Licensing. -
Page 9: What's Included
Instructions for creating Coalesce dongles are available at www.blackbox.com/get- Coalesce. 2.4 What's Included Your Coalesce package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. • Coalesce unit •... -
Page 10: Setup
The splash screen also provides access to the Coalesce Display Menu, which contains access to system access security and configuration options. Black Box recommends reviewing and setting the Coalesce Display Menu options before using the Coalesce display. -
Page 11: Operating The Coalesce
Chapter 4: Operating the Coalesce 4. Operating the Coalesce 4.1 Accessing the Coalesce Display Menu To access the Coalesce Display Menu when Coalesce is running, click the Coalesce icon in the bottom right corner of the display (using a mouse or supported touch screen). Menu options include “Access Control” (visible only when Access Control is set to “Determine at Runtime”... -
Page 12: Connecting To A Coalesce Display For User Devices
Chapter 4: Operating the Coalesce Access Control options are only visible when access control is set to “Determine at Runtime” in the Coalesce Configuration Panel or via the Coalesce Central. When visible, there are four access control settings: • Open allows anyone to join the session, share items, and control the display. •... - Page 13 Chapter 4: Operating the Coalesce Figure 4-3. Coalesce Browser Connect Screen. The Coalesce client app features support for both Japanese and English languages. The client app language is set automatically based on the language that the client device’s operating system is set to. The Coalesce app will default to English for client devices set to languages other than English or Japanese.
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Page 14: Using The Coalesce For Collaboration Sessions
Chapter 4: Operating the Coalesce Settings options include the ability to designate the user/device name, adjust notification settings, designate whether Share Desktop audio should be shared automatically or not when the Share Desktop is shared (Windows and Mac clients only), and input the Coalesce Directory Service IP address (for non-broadcast display naming and discovery—see the CDS User Guide for more information). - Page 15 Chapter 4: Operating the Coalesce The sharing panel provides the user options for sharing different types of items to the display. Not all sharing options are available on all devices. The sharing options available for Windows and Mac laptops include: •...
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Page 16: Coalesce Display Interface During Full Collaboration Sessions
Chapter 4: Operating the Coalesce Figure 4-6. Coalesce Client Control Panel (full collaboration session). The client software control panel (see Figure 8) enables users to control items on the display in a number of ways. To access the control panel from the share panel, toggle to the “Control” option in the left side menu. To go back to the share panel, toggle back to the “Share”... - Page 17 Chapter 4: Operating the Coalesce Figure 4-7. Coalesce Display Interface. Display Name/IP—The display name and/or IP address appear(s) in the lower left corner of the Coalesce display. The display name can be changed—and preferences for display discovery can be set—in the Coalesce Configuration Panel. See Appendix D: Configuring a Coalesce Display for more.
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Page 18: Managing Media Items On The Coalesce Display
Chapter 4: Operating the Coalesce 4.4 Managing Media Items on the Coalesce Display With Coalesce, users can not only Share, they also have a large amount of control over the media shared, regardless which user shared it (unless the session Access Control is set to Moderated, in which case only host/moderator users can control shared media). - Page 19 Chapter 4: Operating the Coalesce Figure 4-9. Media Actions (client view). Stack Actions—When multiple items are compiled into a stack on the display—which is indicated by a small number in the top right corner of the item—there are specific actions available which are accessed by right-clicking the stack, tapping-and-holding on touch-enabled devices, or left click-and-holding for the display-side users: •...
- Page 20 Chapter 4: Operating the Coalesce Figure 4-10. Stack Actions (client view). Share Video items on Coalesce—Coalesce supports Share Video items up to 1080p at 30 fps or higher with synchronized audio. A Share Video item to the display during a session will auto-play with audio. When moved from the On Screen Area to the On Deck Panel, the Share Video will auto-pause and auto-mute.
- Page 21 Chapter 4: Operating the Coalesce NOTE: Coalesce supports a broad range of Share Video types, but not all Share Video files are supported. If a Share Video file is shared but does not item correctly to the display, the user can open and play the Share Video from their Share Desktop, and share their Share Desktop to the display with audio.
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Page 22: Using The Coalesce Mobile Application
Chapter 5: Using the Coalesce Mobile App 5. Using the Coalesce Mobile App The Coalesce client software app for iOS and Android devices has a slightly different user interface than the app for Windows and Mac OS X clients. The apps for iOS and Android look and function very similarly to the Windows and Mac OS X client apps with a few exceptions. The most significant difference is the sharing options from mobile devices vs Windows and OS X clients. -
Page 23: Sharing Ios Devices To A Coalesce Display
Chapter 5: Using the Coalesce Mobile App Share Screen via AirPlay (outside Coalesce app)—share an iOS device screen on the display as a media item via the iOS device’s native AirPlay feature. Sharing is supported for devices with iOS 6 or newer. For more info on iOS sharing via AirPlay, refer to Sharing iOS Devices to the Coalesce Display. -
Page 24: Using Coalesce For Moderated Sessions
Chapter 5: Using the Coalesce Mobile App AirPlay sharing is accomplished through the device’s native AirPlay feature, using a similar process as connecting to an Apple TV. ® To share your AirPlay enabled device, first ensure the device is connected to the network you will use to connect to the Coalesce wireless display. - Page 25 Chapter 5: Using the Coalesce Mobile App Figure 5-3. Joining a Moderated Session as a Host. Figure 5-4. Joining a Moderated Session as a Guest, screen 1. 877-877-2269 | blackbox.com/Coalesce Page 25...
- Page 26 Chapter 5: Using the Coalesce Mobile App Figure 5-5. Joining a Moderated Session as a Guest, screen 2. There are some changes in the Coalesce client app interface during Moderated Sessions: Role—at the top of the share panel, the user’s role is designated as Guest or Host. Alerts—visible only to Host users, these numeric indicators appear in the navigation menu of Coalesce client apps and represent Guest users’...
- Page 27 Chapter 5: Using the Coalesce Mobile App Figure 5-6. Coalesce Client Interface—Moderated Session, screen 1. Figure 5-7. Coalesce Client Interface—Moderated Session, screen 2. 877-877-2269 | blackbox.com/Coalesce Page 27...
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Page 28: Coalesce Display Interface During Moderated Sessions
Chapter 5: Using the Coalesce Mobile App 5.2.2 Coalesce Display Interface During Moderated Sessions The Coalesce display interface also features some changes when the Access Control for a session is set to Moderated. The display-side user—who participates via a USB mouse connected to the Coalesce—is automatically a session Host, and therefore the display interface includes features that allow the display host user to Moderate the session. -
Page 29: Appendix A. Coalesce Licensing
Appendix A. Coalesce Licensing The Android version of the Coalesce server software that is integrated on the Coalesce is a licensed Black Box product. Coalesce client apps are free. With a licensed Coalesce, an unlimited number of clients/users can connect to the display via the free Coalesce client app. -
Page 30: Appendix B. Coalesce Network Setup
Appendix B: Coalesce Network Setup Appendix B. Coalesce Network Setup Coalesce operates over standard TCP/IP networks. Coalesce is flexible and the particular network configuration details should be determined by business needs and existing network IT policies. For detailed network deployment instructions, refer to the Coalesce Network Deployment Guide. - Page 31 Appendix B: Coalesce Network Setup Table B-2. Coalesce network operation modes. Mode Description Deployed as a standalone WAP to support wireless peer-to-peer traffic. Configurable SSID Wireless Access Point and security settings. Ethernet adapter is configured separately and can be enabled or disabled when the WAP is enabled (see final option below).
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Page 32: Appendix C. Configuring Coalesce
Configuration Panel. The reason for the warning is that the Coalesce uses HTTPS for added security for the browser configuration feature, but Black Box is not able to provide a registered SSL certificate because the Coalesce includes its own web server capabilities instead of using Internet web servers where SSL certificates are registered. - Page 33 Appendix C: Configuring Coalesce There are four tabs: Display, Network, Tools, and Updates & Licensing. The Display tab allows the administrator of the display to change numerous settings and is divided into four sections: Naming and Discovery allows the administrator to name the Coalesce display and configure how the name appears on the display interface and on the network.
- Page 34 Replacing the splash screen image only changes the background; it does not remove the text instructions from the Coalesce display. Customization of the splash screen is only available via the web configuration tool or the Coalesce Central. Black Box recommends the new splash screen background image be 1920 x 1080, or whatever resolution the display is. To change the splash screen, click “Change”’...
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Page 35: Appendix D. Coalesce Security
Each interface is configured independently in this configuration. Black Box recommends the Coalesce be attached to the primary enterprise network via Ethernet. Then the Coalesce can be attached to a second guest network as a wireless client or the wireless access point capabilities can be enabled, creating a second independent hotspot network for guest users. -
Page 36: Network, Ports And Traffic
Coalesce's underlying operating system or firmware and new software cannot be installed on the Coalesce unless it is a certi- fied software update from Black Box. The Coalesce runs on the Android operating system and the following modifications have been performed in the interest of security: •... -
Page 37: Software Security And Access Options
Appendix D: Coalesce Security D.6 Software Security and Access Options In addition to system-level security, the Coalesce software itself provides users with the ability to secure their meetings. Both the Coalesce software and the configuration panel can be configured to enforce authentication through password access. Some of the security features include: •... -
Page 38: Appendix E. Writing And Using Nfc Tags To Connect To A Coalesce Display
Appendix E: Writing and Using NFC Tags to Connect to a Coalesce Display Appendix E. Writing and Using NFC Tags to Connect to a Coalesce Display Coalesce supports the writing and use of NFC tags for quick, easy connection to Coalesce displays. Near Field Communication (NFC) tags, are small medallions that can be placed anywhere within view of Coalesce display to allow users with NFC-enabled Android devices to connect to the display by simply tapping their device on the tag. - Page 39 NOTES 877-877-2269 | blackbox.com/Coalesce Page 39...
- Page 40 About Black Box Black Box provides an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 60 seconds or less.