Appendix A. Troubleshooting - Enterasys Vertical Horizon VHIM1000-S1TX User Manual

Gigabit ethernet expansion module
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APPENDIX A. TROUBLESHOOTING

If you experience any problems with the module, check the following
items before contacting Enterasys Technical Support:
Ensure that the switch with the module is powered up.
Ensure that the device attached to the module is powered up and
operating correctly.
Ensure that the module is properly seated in the slot.
Verify that the module port is configured to match the communication
speed (10, 100, or 1000 Mbps) and mode (full or half duplex) used by
the attached device.
Make sure that network cables comply with the IEEE 802.3ab Gigabit
Ethernet standard for 1000 Mbps operation. Also, be sure cable
lengths are 100 m (328 ft) maximum.
Inspect all network cables and connections. Check the connectors on
both ends of a cable to be sure they are properly engaged.
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Troubleshooting 7

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