Troubleshooting Chart 1 - Acesonic DGX-218 User Manual

Troubleshooting
Incorrect user operations are often mistaken for hardware/software problems and system malfunctions. If you suspect that
something is wrong with the unit, check the comprehensive Troubleshooting Chart shown below, as sometimes the problems lie
within other audio components and their individual settings.
Remember to troubleshoot your other connected components and any other electrical/electronic devices that you are using in
concert with the DGX-218. If the trouble cannot be rectified even after exercising the steps listed in the Troubleshooting Charts
(pages 18 and 19), call our Acesonic U.S.A. service center at (626) 820-0645 to inquire about technical support. We will make
every effort to diagnose and repair your unit, restoring it to full operability. If a DGX-218 under warranty cannot be repaired, we
will replace it per the warranty agreement.
Reset to factory settings
Operation
Remote Control
Audio
*Caution
Abnormal activity of the unit can be caused by static electricity, or other external interference.
To restore normal operation, unplug the AC power cord and plug it in again.
Symptom
Resetting the unit might solve more than Press the SETUP button on the remote controller and then
90% of all problems, try the steps
below then reset the unit.
1. The disc automatically ejects back out
even when the disc tray is closed.
2. Cannot execute playback.
3. Picture disturbance during playback.
4. When recorded on a VCR
there is disturbance in the
playback picture.
5. When STOP icon appears on screen.
6. Video playback stops and the
operation button can not be used.
7. Remote is not functioning.
8. Improper operation of TV
set, etc., occurs
9. No audio or distorted sound.
10. Noticeable difference in
DVD and CD volume.
choose SYSTEM SETUP->DEFAULT->RESTORE
then press ENTRY button. Your player is now set at it's
original factory settings.
* The disc is dirty or warped
* The disc is not placed properly on the disc table
* Region No. does not conform with the unit
* Condensation has formed inside the player
* This player is compatible with Macro-Vision System
copy guard. Some discs include a copy prevention
signal, and when this type of disc is played back,
stripes etc., may appear on some sections of the
picture depending on the TV. (This is not a malfunction.)
* This player is compatible with analog copy protect
technology copy guard. Some discs include a copy
prevention signal and the copy guard system will
prevent proper playback.
* The selected function does not operate for that disc.
* First stop the disc, then start playback again.
* The remote control is too far from the player, or the
angle with the remote sensor is too sharp.
* The batteries are exhausted (dead).
* The batteries are positioned incorrectly in the remote.
* There is an object between the remote sensor or player.
* Some TVs that have wireless remote control functions
may not operate properly with this remote control.
* Digital signal is prohibited for some discs.
* The connection plugs are not inserted all the way into the
terminals or are not connected.
* The connection plug or terminal is dirty.
* Audio cable connection is incorrect.
* Connection is made to the stereo amplifier's
PHONO input terminal.
* The pause mode is engaged.
* Stereo amplifier operation is wrong.
*Check input (CD, AUX etc.) selector.
* Although you may notice a difference in volume
between CDs and DVDs, this is the result of a
difference in disc recording methods.
18
Possible Causes