Fuji Xerox DocuPrint P385 dw User Manual page 215

Error Message
Drum !
Drum End Soon
Jam 2-sided
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray 1
Jam Tray 2
Jam Tray 3
Limit Exceeded
Media Mismatch
No Drum Unit
No Paper
Cause
The corona wire on the drum
cartridge must be cleaned.
The drum cartridge or the toner
cartridge and drum cartridge
assembly is not installed
correctly.
The drum cartridge is near the
end of its life.
The paper is jammed in the 2-
sided tray or inside the back
cover.
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray.
The paper is jammed in the back
of the machine.
The paper is jammed in the
indicated paper tray.
The print limit set in Secure
Function Lock 3.0 was reached.
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
The drum cartridge is not installed
correctly.
The machine is out of paper, or
paper is not loaded correctly in
the paper tray.
Action
Clean the corona wire on the drum cartridge.
See Related Information: Clean the Corona
Wire.
If the problem continues, replace the drum
cartridge with a new one.
Remove the drum cartridge, remove the toner
cartridge from the drum cartridge, and put the
toner cartridge back into the drum cartridge.
Reinstall the drum cartridge in the machine.
Order a new drum cartridge before the LCD
displays Replace Drum.
Remove the 2-sided tray and open the back
cover to pull out all jammed paper.
Open the front cover, remove the toner
cartridge and drum cartridge assembly, and
pull out all jammed paper. Close the front
cover.
Remove all jammed paper from in and around
the MP tray. Press Go.
Open the fusing unit cover and remove all
jammed paper. Close the fusing unit cover.
Pull out the paper tray indicated on the LCD
and remove all jammed paper.
Call your administrator to check your Secure
Function Lock Settings.
Load the correct type of paper in the tray
indicated on the LCD, and then select the
correct media type in the Paper Type setting
on the machine.
Reinstall the toner cartridge and drum
cartridge assembly.
• Refill paper in the paper tray. Make sure
the paper guides are set to the correct
size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
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