Service Mode (Tech Mode) - Samsung ProXpress C3060 Series Service Manual

4.6. Service Mode (Tech Mode)

In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction.
While in Tech mode, the machine still performs all normal operations.
1) Entering Service Mode
•
C306xND series
1) Press "Menu > # > 1 > 9 > 3 > 4 " on the control panel continuously.
2) Press Menu.
3) Select "Tech Mode".
•
C306xFR series
1) Press 1,2,3 number keys on the control panel simultaneously.
2) When the password dialog box appears, enter "1934" and press the "OK" button.
2) Service Mode Menu
NOTE
Some menu items may not appear on the display depending on the options or models.
Level 1 Level 2
General
Software
Version
Information
Report
Export Reports
Copyright© 1995-2017 SAMSUNG. All rights reserved.
Level 3
Machine Serial Number
Network IP Address
Set Version
Main Controller
User Interface
Network Controller
Configuration
Supplies Information
Usage Counter
Error Information
Fax Protocol Dump
Fax Diagnostics
Toner Event
(Toner Event Log)
Auto Color Registration
Job Duty
Auto Toning History
Memory Usage
Assert History
Export
4. Troubleshooting
Level 4 C3060ND
X
X
X
X
X
X
O
O
O
O
X
X
O
X
O
X
O
O
O
C3060FR
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
X
X
X
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