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Samsung CLX-3305FN User Manual

Clx-3305fn colour multifunction printer.
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User's Guide
User's Guide
CLX-330x/330xW Series
CLX-330xFN/330xFW Series
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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   Summary of Contents for Samsung CLX-3305FN

  • Page 1

    User’s Guide User’s Guide CLX-330x/330xW Series CLX-330xFN/330xFW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.

  • Page 2: Table Of Contents

    BASIC Using USB memory device 1. Introduction 3. Maintenance Key benefits Features by models Ordering supplies and accessories Useful to know Available supplies About this user’s guide Available maintenance parts Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Replacing the toner cartridge Turning on the machine...

  • Page 3

    BASIC Understanding display messages 5. Appendix Specifications Regulatory information Copyright...

  • Page 4: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...

  • Page 5: Key Benefits

    • To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use. • Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer...

  • Page 6: Key Benefits

    • If you have Internet access, you can get help, support application, machine Supports various wireless network setting method drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Wide range of functionality and application support •...

  • Page 7: Features By Models

    Features by models Some features and optional goods may not be available depending on model or country. Operating System CLX-330x Series CLX-330xFN Series Operating System CLX-330xW Series CLX-330xFW Series ● ● Windows ● ● Macintosh ● ● Linux (●: Included, Blank: Not available)

  • Page 8

    ● ● Samsung Easy Printer Scan to PC settings Manager ● Fax to PC settings ● ● Device Settings ● ● Samsung Easy Document Creator ● ● Samsung Easy Color Manager ● ● Samsung Printer Status ● ● AnyWeb Print...

  • Page 9

    For XPS/PS driver, You can install the XPS/PS printer driver in the Custom Installation window (Refer to Software CD that was provided with your machine). b. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.

  • Page 10

    ● Automatic Document Feeder (ADF) a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Windows only.

  • Page 11

    Features by models CLX-330x Series CLX-330xFN Series Features CLX-330xW Series CLX-330xFW Series ● Multi-send ● Delay send ● Priority send ● Secure receive ● Send/ Receive forward - fax ● ● Scan Scan to PC ● ● Copy ID card copying ●...

  • Page 12: Useful To Know

    (see "Redistributing toner" on page 80). • Try a different print resolution setting (see "Opening printing preferences" on page 56). • Inquire at a Samsung distributor or your retailer. • Replace the toner cartridge (see "Replacing the toner • Visit www.samsung.com/supplies. Select your country/region cartridge"...

  • Page 13: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...

  • Page 14: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

  • Page 15

    Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.

  • Page 16

    Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.

  • Page 17

    Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

  • Page 18

    When toner gets on your clothing, do not use hot water to wash • The machine should only be repaired by a Samsung service technician. Hot water sets toner into fabric. Use cold water.

  • Page 19: Machine Overview

    Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.

  • Page 20

    Machine overview 10 Scan unit Front door Front view Output support 11 USB port Control panel 12 Scanner glass • This illustration may differ from your machine depending on your model. There are various types of machine. a. Close the scanner lid before opening the scan unit. b.

  • Page 21

    Machine overview CLX-330xFN Series / CLX-330xFW Series b. Be careful not to pinch your fingers. Document feeder cover Control panel Document feeder width Toner cartridge guide Document feeder input tray 11 Waste toner container Document feeder output Imaging unit support 13 Scan unit Handle Tray...

  • Page 22

    Machine overview Power receptacle Network port Rear view a. CLX-330xW Series only. • This illustration may differ from your machine depending on your model. CLX-330xFN Series / CLX-330xFW Series There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models"...

  • Page 23: Control Panel Overview

    Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). CLX-330x Series / CLX-330xW Series 1.

  • Page 24

    • You can only use this function if the machine’s Samsung Easy Printer Manager program is installed. If you are a Macintosh OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature.

  • Page 25

    Control panel overview Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the Power/ machine off, press this button for more than three seconds when the machine is in ready mode. Wakeup Starts a job.

  • Page 26

    Control panel overview CLX-330xFN Series / CLX-330xFW Series Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 165). Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. Darkness Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying"...

  • Page 27

    Control panel overview Arrows Scrolls through the options available in the selected menu and increases or decreases values. Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 34). Menu Confirms the selection on the screen. Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers"...

  • Page 28

    Control panel overview Turn into eco mode to reduce toner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 58). Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your Direct USB machine.

  • Page 29: Turning On The Machine

    Turning on the machine Connect the machine to the electricity supply first. If you want to turn the power off, press and hold (Power/Wakeup) Turn the switch on if the machine has a power switch. button for about 3 seconds. Illustrations on this user’s guide may differ from your machine depending on its options or models.

  • Page 30: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Insert the supplied software CD into your CD-ROM drive. using the cable. If your machine is attached to a network, skip the following If the installation window does not appear, click Start > All programs > steps below and go on to installing a network connected machine’s driver (see Accessories >...

  • Page 31

    Installing the driver locally You can select the software applications in the Select Software to Install Window. 1. Introduction...

  • Page 32: Reinstalling The Driver

    Windows Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window.

  • Page 33: Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...

  • Page 34: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...

  • Page 35: Menu Overview

    Menu overview Fax Feature Fax Setup Darkness Send Forward Sending Change Default Normal Forward to Fax Redial Times Resolution Dark+1- Dark+5 Rcv. Forward Redial Term Darkness Light+5- Light+1 Forward to Fax Prefix Dial Original Size Resolution Forward to PC ECM Mode Auto Report Standard Forward&Print...

  • Page 36

    Menu overview Copy Feature Copy Setup Original Size Adjust Bkgd. Change Default Reduce/Enlarge Original Size Darkness Auto Copies Normal Enhance Lev.1 Copy Collation Dark+1- Dark+5 Enhance Lev.2 Reduce/Enlarge Light+5- Light+1 Erase Lev.1- Erase Lev.4 Darkness Original Type Original Type Text/Photo Adjust Bkgd.

  • Page 37

    Menu overview Scan Feature Scan Setup Print Setup USB Feature Change Default Orientation Screen Original Size USB Default Portrait Enhance Original Type Landscape Detailed Resolution Copies Normal Color Mode [1 - 999] Clear Text File Format Resolution Darkness Normal Minimum Best Normal Trapping...

  • Page 38

    Menu overview System Setup Machine Setup Paper Setup Report Maintenance Paper Size Configuration Machine ID CLR Empty Msg. Paper Type Supplies Info. Supplies Life Fax Number Margin Demo Page Image Mgr. Date & Time Sound/Volume Address Book Custom Color Clock Mode Key Sound Tone Adjust.

  • Page 39

    Menu overview Network TCP/IP (IPv4) Wireless DHCP Wi-Fi ON/OFF BOOTP Wi-Fi Direct Static WPS Setting TCP/IP (IPv6) WLAN Setting IPv6 Activate WLAN Default DHCPv6 Config WLAN Signal Ethernet Speed Clear Setting Automatic Network Conf. 10Mbps Half Protocol Mgr. 10Mbps Full Net.

  • Page 40: Machine's Basic Settings

    Language: change the language that is displayed on the control Samsung Easy Printer Manager program. panel. - For Windows and Macintosh users, you set from Samsung Easy • Date & Time: When you set the time and date, they are used in delay Printer Manager >...

  • Page 41

    Machine’s basic settings • When you press the Power/Wakeup button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event > On on the control panel. When you press any button except Power/ Wakeup button, the machine wake up from the power save mode.

  • Page 42: Media And Tray

    To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

  • Page 43

    Media and tray Open the paper cover. Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). Press and unlatch the guide lock in the tray, pull the tray out manually. Pull out the paper tray (see "Tray overview"...

  • Page 44

    Media and tray Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide.

  • Page 45

    Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to bend. Close the paper cover. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...

  • Page 46

    Media and tray Types Tray Printing on special media ● Bond The table below shows the special media usable in tray. ● Color The media is also shown in the Printing Preferences. To get the highest ● CardStock printing quality, select the proper media type from the Printing preferences ●...

  • Page 47

    Media and tray Labels • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. To avoid damaging the machine, use only labels designed for use in laser •...

  • Page 48: Preprinted Paper

    • You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. - For Windows and Macintosh users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 258.

  • Page 49

    Media and tray Press (Stop/Clear) to return to ready mode. Using the output support • The settings set from the machine driver override the settings on the control panel. The surface of the output tray may become hot if you print a large number a To print from an application, open an application and start the print menu.

  • Page 50: On The Scanner Glass

    Media and tray • Do not load booklets, pamphlets, transparencies, or documents with other unusual characteristics. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).

  • Page 51

    Media and tray Lift and open the scanner lid. Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. Close the scanner lid. 2. Menu Overview and Basic Setup...

  • Page 52: In The Document Feeder

    Media and tray Load the original face up into the document feeder input tray. Make sure • Leaving the scanner lid open while copying may affect copy quality and that the bottom of the original stack matches the paper size marked on toner consumption.

  • Page 53

    Media and tray Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 90). 2. Menu Overview and Basic Setup...

  • Page 54: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 219). Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing"...

  • Page 55

    Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...

  • Page 56

    Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 252). • You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 264). 2. Menu Overview and Basic Setup...

  • Page 57: Using A Favorite Setting

    The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To delete saved settings, select it in the Favorites tab and click Delete.

  • Page 58: Setting Eco Mode On The Control Panel

    If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On force message appears. You have to enter the password to change the eco mode •...

  • Page 59

    Basic printing Setting eco mode on the driver • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media Open the Eco tab to set Eco mode. When you see the eco image ( ), that size, job complexity, etc.

  • Page 60: Basic Copying

    Basic copying For special printing features, refer to the Advanced Guide (see "Copy" on If you need to cancel the copying job during the operation, press (Stop/ page 195). Clear) and the copying will stop. Basic copy Changing the settings for each copy CLX-330x Series/CLX-330xW Series: Make sure that the Scan to button’s Your machine provides default settings for copying so that you can quickly and LED is off.

  • Page 61

    Basic copying CLX-330x Series/CLX-330xW Series: Make sure that the Scan to button’s Press (Stop/Clear) to return to ready mode. LED is off. CLX-330xFN Series/CLX-330xFW Series: Select (copy) on the control Original panel. The original setting is used to improve the copy quality by selecting the Select (Menu) >...

  • Page 62: Reduced Or Enlarged Copy

    Basic copying Reduced or enlarged copy To scale the copy by directly entering the scale rate CLX-330x Series/CLX-330xW Series: Make sure that the Scan to button’s You can reduce or enlarge the size of a copied image from 25% to 400% from the LED is off.

  • Page 63

    Basic copying Turn the original over and place it on the scanner glass where arrows • The original must be placed on the scanner glass to use this feature. indicate as shown. Then, close the scanner lid. • If the machine set to Eco mode, this feature is not available. Depending on the model, the operating procedure may differ.

  • Page 64: Basic Scanning

    For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > features" on page 230). Switch to advanced mode > Scan to PC Settings.

  • Page 65: Basic Faxing

    Basic faxing • For special faxing features, refer to the Advanced Guide (see "Fax Preparing to fax features" on page 239). Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 22). Refer to the Quick •...

  • Page 66: Sending A Fax Manually

    (fax) on the control panel. Adjust the resolution and the darkness to suit your fax needs (see • If you want to send a fax directly from your computer, use Samsung "Adjusting the document settings" on page 67). Network PC Fax (see "Sending a fax in the computer"...

  • Page 67

    Basic faxing Place a single document face down on the document glass, or load the When you have finished entering fax numbers, select No at the Another documents face up into the document feeder (see "Loading originals" on No.? prompt and press OK. page 50).

  • Page 68

    Basic faxing Resolution Press (Stop/Clear) to return to ready mode. The default document settings produce good results when using typical text- Darkness based originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality You can select the degree of darkness of the original document.

  • Page 69: Using Usb Memory Device

    Using USB memory device This chapter explains how to use a USB memory device with your machine. Plugging in a USB memory device Lift the scanner lid slightly and insert your USB memory device into the USB About USB memory memory port.

  • Page 70

    Using USB memory device You must use only an authorized USB memory device with an A plug connector. Scanning to a USB memory device • Accessing menus may differ from model to model (see "Accessing the menu" on page 34) •...

  • Page 71: Customizing Scan To Usb

    Using USB memory device Customizing Scan to USB Printing from a USB memory device You can specify image size, file format, or color mode for each scanning to USB job. You can directly print files stored on a USB memory device. File s supported by Direct Print option.

  • Page 72: Deleting An Image File

    Using USB memory device Select the folder or file you want and press OK. After deleting files or reformatting a USB memory device, files cannot be If you see [+] or [D] in the front of a folder name, there are one or more restored.

  • Page 73: Viewing The Usb Memory Status

    Using USB memory device Press (Stop/Clear) to return to ready mode. Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents. Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.

  • Page 74: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...

  • Page 75: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.

  • Page 76: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

  • Page 77: Available Maintenance Parts

    Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.

  • Page 78: Storing The Toner Cartridge

    Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed Samsung Electronics does not recommend or approve the use of non-Samsung from the printer, follow the instructions below to store the toner cartridge brand toner cartridges in your printer including generic, store brand, refilled, or properly.

  • Page 79

    Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.

  • Page 80: Redistributing Toner

    • The computers’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 264). If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.

  • Page 81

    Redistributing toner 3. Maintenance...

  • Page 82: Replacing The Toner Cartridge

    Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). •...

  • Page 83

    Replacing the toner cartridge 3. Maintenance...

  • Page 84: Replacing The Waste Toner Container

    Replacing the waste toner container When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available supplies" on page 76). For information about installing the waste toner container, refer to the waste toner container installation guide included on the package.

  • Page 85

    Replacing the waste toner container 3. Maintenance...

  • Page 86: Replacing The Imaging Unit

    Replacing the imaging unit When the life span of the imaging unit has expired, the Printing Status window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. •...

  • Page 87

    Replacing the imaging unit 3. Maintenance...

  • Page 88: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. Select (Menu) >...

  • Page 89: Setting The Toner Low Alert

    Device Settings in Samsung Easy Printer Manager • You can set the machine’s settings by using the program. - For Windows and Macintosh users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 258.

  • Page 90: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

  • Page 91

    Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...

  • Page 92

    Cleaning the machine 3. Maintenance...

  • Page 93

    Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

  • Page 94

    Cleaning the machine Wipe the surface of the scanner until it is clean and dry. White bar Document feeder glass White sheet Scanner lid Scanner glass Close the scanner lid. 3. Maintenance...

  • Page 95: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...

  • Page 96: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.

  • Page 97: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 42). •...

  • Page 98: Clearing Original Document Jams

    Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.

  • Page 99

    Clearing original document jams Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.

  • Page 100

    Clearing original document jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.

  • Page 101

    Clearing original document jams 4. Troubleshooting...

  • Page 102

    Clearing original document jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 20). Remove any remaining pages from the document feeder.

  • Page 103: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4.

  • Page 104

    Clearing paper jams 4. Troubleshooting...

  • Page 105

    Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4.

  • Page 106

    Clearing paper jams In exit area Click this link to open an animation about clearing a jam. 4. Troubleshooting...

  • Page 107

    Clearing paper jams • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 4.

  • Page 108

    Clearing paper jams 4. Troubleshooting...

  • Page 109: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 111). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 264). • If the problem persists, call a service representative. Status Description The machine is off-line.

  • Page 110

    Understanding the status LED Status Description Blinking The machine is connecting to a wireless network. Blue The machine is connected to a wireless network (see "Wireless network setup" on page 163). Wireless The machine is disconnected from a wireless network. The machine is in power save mode.

  • Page 111: Understanding Display Messages

    You can resolve the error with the guideline from the Document jam. The loaded original Clear the jam (see "Clearing computers’s Printing Status window (see "Using Samsung Printer Status" document has jammed in original document jams" on Remove jam on page 264). the document feeder.

  • Page 112

    Not original The toner cartridge is not a Install the corresponding machine. Samsung-genuine toner toner cartridge with a [color] toner • Replace the toner cartridge. Samsung-genuine cartridge for the best cartridge.

  • Page 113

    Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. 4. Troubleshooting...

  • Page 114

    Understanding display messages Message Meaning Suggested solutions Tray-related messages • BOOTP problem: There is a problem with the Change the Auto IP. network. Auto IP Run • DHCP problem: Message Meaning Suggested solutions Auto IP Run Jam or empty • Paper has jammed in the •...

  • Page 115

    Scan Unit Open The scan unit is not securely • Clear the jam (see Not compatible The transfer belt of the Install the a Samsung- "Clearing original latched or paper has or Exit JAM machine is not for your genuine part designed document jams"...

  • Page 116

    Waste Toner Tank toner container has expired container with a Transfer belt the service and the printer will stop Samsung-genuine waste representatives. printing until a new waste toner container. toner container is placed Replace new The life of the transfer belt Replace the transfer belt into the printer.

  • Page 117

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...

  • Page 118: Specifications

    Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height CLX-330x Series 406 x 362 x 288.6 mm (16 x 14.3 x 11.4 inches)

  • Page 119

    Specifications Items Description Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH 110 volt models AC 110 - 127 V Power rating 220 volt models AC 220 - 240 V Power consumption Average operating mode Less than 290 W Ready mode Less than 60 W Power save mode...

  • Page 120

    Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m (20 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches)

  • Page 121

    Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 75 to 90 g/m (20 to 24 lbs bond) Refer to the Plain Cotton paper section • 150 sheets of 75 g/m (20 lbs bond) Colored, Refer to the Plain paper section 60 to 85 g/m (16 to 24 lbs bond)

  • Page 122: Microsoft Windows

    Specifications Print media weight/Capacity Type Size Dimensions Tray Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m (16 to 32 lbs bond) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b.

  • Page 123

    Specifications Requirement (recommended) Operating system free HDD space ® ® ® 512 MB (1 GB) 15 GB Windows Vista Intel Pentium IV 3 GHz ® ® ® 1 GB (2 GB) 16 GB Windows Intel Pentium IV 1 GHz 32-bit or 64-bit processor or higher ®...

  • Page 124

    Specifications Requirements (Recommended) Operating system Free HDD space ® Mac OS X 10.5 512 MB (1 GB) 1 GB • Intel processors • 867 MHz or faster Power PC G4/G5 ® Mac OS X 10.6 1 GB (2 GB) 1 GB •...

  • Page 125

    Specifications Items Requirements Free HDD space 1 GB (2 GB) 5. Appendix...

  • Page 126

    Specifications Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.

  • Page 127: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.

  • Page 128

    Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.

  • Page 129

    Regulatory information Correct disposal of this product (Waste electrical & China only electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

  • Page 130

    Dispose unwanted electronics through an approved recycler. To find the nearest installation. This equipment generates, uses and can radiate radio frequency recycling location, go to our website: www.samsung.com/recyclingdirect Or energy and, if not installed and used in accordance with the instructions, may call, (877) 278 - 0799 cause harmful interference to radio communications.

  • Page 131

    Regulatory information Canadian radio interference regulations The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) This digital apparatus does not exceed the Class B limits for radio noise from the body when wireless devices are on.

  • Page 132

    Regulatory information FCC Statement for Wireless LAN use: Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times.

  • Page 133

    Regulatory information The Ringer Equivalence Number (REN) is an indication of the maximum number The Telephone Company may make changes in its communications facilities, of devices allowed to be connected to a telephone interface. The termination of equipment operations or procedures where such action is reasonably required an interface may consist of any combination of devices subject only to the in the operation of its business and is not inconsistent with the rules and requirement that the sum of the RENs of all the devices not exceed five.

  • Page 134

    Regulatory information The equipment complies with Part 68 of the FCC rules and the requirements • If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for both the power and the adopted by the ACTA.

  • Page 135

    Approvals and Certifications Important warning: Hereby, Samsung Electronics, declares that this [CLX-330x Series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/ You must earth this machine.

  • Page 136

    RF exposure limits as set by the European countries: Commission through the R&TTE directive. In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. European states qualified under wireless approvals: The product has been tested against TBR21.

  • Page 137

    Regulatory information No limitations at this time The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and Israel only recommendations, manufacturer believes these devices are safe for use.

  • Page 138

    Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.

  • Page 139

    Regulatory information China only 5. Appendix...

  • Page 140: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

  • Page 141

    User’s Guide User’s Guide CLX-330x/330xW Series CLX-330xFN/330xFW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.

  • Page 142

    Wireless network setup Samsung MobilePrint 5. Useful Management Tools AirPrint Google Cloud Print Easy Capture Manager Samsung Easy Color Manager 3. Useful Setting Menus Samsung AnyWeb Print Easy Eco Driver Before you begin reading a chapter Using SyncThru™ Web Service...

  • Page 143

    ADVANCED Using Samsung Easy Printer Manager Using Samsung Easy Document Creator Using Samsung Printer Status Using the Linux Unified Driver Configurator 6. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Copying problems Scanning problems...

  • Page 144: Software Installation

    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...

  • Page 145: Installation For Macintosh

    For Mac OS X 10.5-10.7, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung Click Agree to agree to the license agreement.

  • Page 146: Reinstallation For Macintosh

    Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder >...

  • Page 147: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).

  • Page 148: Reinstallation For Linux

    You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.

  • Page 149: Using A Network-connected Machine

    • Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • AirPrint • Google Cloud Print Supported optional devices and features may differ according to your model (see "Features by...

  • Page 150: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...

  • Page 151: Wired Network Setup

    Connect your machine to the network with a network cable. • IP Address: 169.254.192.192 Turn on the machine. From the Windows Start menu, select All Programs > Samsung Setting IP address Printers > SetIP > SetIP. Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window.

  • Page 152

    Wired network setup Enter the machine’s new information into the configuration window as IPv4 configuration using SetIP (Macintosh) follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Before using the SetIP program, disable the computer firewall from System Preferences >...

  • Page 153: Ipv4 Configuration Using Setip (linux)

    Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.

  • Page 154: Installing Driver Over The Network

    Installing driver over the network Select Install Now. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...

  • Page 155

    Installing driver over the network Select Network connection on the Printer Connection Type screen. Following command-line are effective and operated when command is If the Connect Device window appears, check that the machine is used with /s or /S. But /h, /H or /? are exceptional commands that can be connected to your network.

  • Page 156

    Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine drivers should /x or Uses existing machine This command provides a for installation. be installed on the OS specific driver files to create printer way to install a printer /A”<dest_path>”...

  • Page 157

    Installing driver over the network When the message which warns that all applications will close on your Command- line Definition Description computer appears, click Continue. /f”<log filename>” Specifies log filename. It will create a log file to a Click Continue on the User Options Pane. specified folder.

  • Page 158

    Installing driver over the network Open the Applications folder > Utilities > Print Setup Utility. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.7, open the Applications folder > System Preferences and click Print &...

  • Page 159

    Also, your machine’s IP address should have been set. Click Add Printer. Download the Unified Linux Driver package from the Samsung website. The Add printer wizard window opens. Click Next. Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.

  • Page 160: Ipv6 Configuration

    IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the control panel Activating IPv6 • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 "Menu overview"...

  • Page 161: Activating Ipv

    IPv6 configuration Press OK to select the required value you want. Check the IPv6 Protocol check box to activate IPv6. • DHCPv6 Addr.: Always use DHCPv6 regardless of router request. Click the Apply button. • DHCPv6 Off: Never use DHCPv6 regardless of router request. Turn the machine off and turn it on again.

  • Page 162

    IPv6 configuration • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]). Address must be enclosed in '[ ]' brackets. 2. Using a Network-Connected Machine...

  • Page 163: Wireless Network Setup

    Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...

  • Page 164

    Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...

  • Page 165: Items To Prepare

    Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...

  • Page 166

    Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.

  • Page 167

    Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 151). In ready mode, press and hold the (Cancel or Stop/Clear) button on Press and hold the (WPS) button on the control panel for about 2 - 4...

  • Page 168

    Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.

  • Page 169

    Choose the option in Using Enhanced Features and Participating in program without the CD. From the Start menu, select Programs or All Printer Usage Information Collection Program. Then, click Next. Programs > Samsung Printers > your printer driver name > Wireless Setting Program. 2. Using a Network-Connected Machine...

  • Page 170

    Wireless network setup Select Configure the wireless network connection using USB cable • Confirm Network Password: Confirm the encryption network password value. on the Printer Connection Type screen. Then click Next. • WEP Key Index: If you are using WEP Encryption, select the appropriate After searching, the window shows the wireless network devices.

  • Page 171

    Wireless network setup Items to prepare • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager • Network-connected computer (see "Setting up Wi-Fi Direct" on page 180). • Wi-Fi Direct Name: The default Network Name is the model name and •...

  • Page 172

    Wireless network setup • Enter the wireless Network Name: Enter the SSID name you want (SSID Before entering the IP address for the machine, you must know the is case-sensitive). computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be •...

  • Page 173

    Wireless network setup The Wireless Network Setting Complete window appears. Click Next. • USB cable When the wireless network settings are completed, disconnect the USB Access point via USB cable (recommended) cable between the computer and machine. Click Next. Click Next when the Printers Found window appears. Check whether the USB cable is connected to the machine.

  • Page 174

    • Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES, TKIP, AES) • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 180). • Network Password: Enter the encryption network password value.

  • Page 175

    Wireless network setup Creating the ad hoc network in Macintosh Check whether the USB cable is connected to the machine. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Turn on your computer and the wireless network machine. Wireless network set up is completed.

  • Page 176

    Wireless network setup • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). Before entering the IP address for the machine, you must know the • Authentication: Select an authentication type. computer’s network configuration information. If the computer’s network Open System: Authentication is not used, and encryption may or may configuration is set to DHCP, the wireless network setting should also be not be used, depending on the need for data security.

  • Page 177

    Wireless network setup When the window that tells you that the network cable connection is • After completing the wireless network connection, you need to install a confirmed appears, disconnect the network cable and click Next. machine driver to print from an application (see "Installing driver over If the network cable is connected, it may have trouble finding the the network"...

  • Page 178: Using Syncthru™ Web Service

    Wireless network setup IP setting using SetIP Program (Windows) Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. This program is used to manually set the network IP address of your machine Start a web browser such as Internet Explorer, Safari, or Firefox and enter using its MAC address to communicate with the machine.

  • Page 179

    Wireless network setup Select the one Network Name(SSID) in the list. Disconnect the network cable (standard or network). Your machine should • SSID: SSID (Service Set Identifier) is a name that identifies a wireless then start communicating wirelessly with the network. In case of Ad-hoc network, access points, and wireless devices attempting to connect mode, you can use a wireless LAN and wired LAN simultaneously.

  • Page 180: Setting Up Wi-fi Direct

    From the USB cable-connected computer(recommended) Setting the Wi-Fi Direct for mobile printing After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi-Fi Direct can be made. Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the Wi-Fi Direct certified printer and a mobile device that provides a secure connection and better throughput than ad hoc mode.

  • Page 181: Setting Up The Mobile Device

    Network Password that is randomly generated by default. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. From the machine (Machines with a display screen) •...

  • Page 182: Problems During Setup Or Driver Installation

    Wireless network setup Connecting Failure - Invalid Security Troubleshooting • Security is not configured correctly. Check the configured security on your access point and machine. Problems during setup or driver installation Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB Printers Not Found cable and your machine’s power.

  • Page 183: Other Problems

    Wireless network setup PC Connection Error e Click Port tab. f Click Configure Port.. button. • The configured network address is unable to connect between your g Check if Printer Name or IP Address: is the IP address on the network computer and machine.

  • Page 184

    • You cannot use infrastructure mode and ad hoc mode at the same time for communication. Refer to the user's guide for the software to turn it off and Samsung wireless network machines. try searching for the machine again. •...

  • Page 185

    Wireless network setup • The machine is located away from other electronic devices that may interfere with the wireless signal. Many devices can interfere with the wireless signal, including a microwave oven and some Bluetooth devices. • Whenever the configuration of your access point (or wireless router) changes, you must do the product's wireless network setup again.

  • Page 186

    Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isn’t necessary –...

  • Page 187

    AirPrint If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. CLX-330xW, CLX-330xFN, CLX-330xFW Series only. We recommend you to change the default password for security reasons.

  • Page 188

    AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a Network-Connected Machine...

  • Page 189

    Google Cloud Print Google Cloud Print™ is a service that allows you to print to a printer using your Click Login in the upper right corner of the SyncThru™ Web Service website. smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud If it’s your first time logging into SyncThru™...

  • Page 190: Printing From The Chrome Browser

    Google Cloud Print Click Finish printer registration. Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store Now your printer is registered with Google Cloud Print service. such as Android Market or App Store.

  • Page 191

    Google Cloud Print Select Print with Google Cloud Print. Click the Print button. 2. Using a Network-Connected Machine...

  • Page 192

    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan •...

  • Page 193: Before You Begin Reading A Chapter

    Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 34). The following are tips for using this chapter •...

  • Page 194: Print

    Print Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Affects the resolution and clarity of your color output. page 34). •...

  • Page 195: Copy

    Copy Item Description Copy feature Reduces or enlarges the size of a copied image (see "Reduced or enlarged copy" on page 62). Some menus may not appear in the display depending on options or Reduce/Enlarge models. If so, it is not applicable to your machine (see "Menu overview" on If the machine is set Eco mode, reduce and page 34).

  • Page 196

    Copy Item Description Copy Setup prints one side of the original on the upper half of the paper and the other side on the lower half without Layout > ID Copy reducing the size of the original. This feature is helpful Some menus may not appear in the display depending on options or for copying a small-sized item such as business card.

  • Page 197

    Copy Item Description Item Description Set the machine to sort the copy job. For example, if you Adjusts the brightness level to make a copy that is Change Default > make 2 copies of a 3 page original, one complete 3 page easier to read, when the original contains faint Darkness document will print followed by a second complete...

  • Page 198: Fax

    Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 66). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.

  • Page 199

    To change the menu options: Item Description • Press (fax) > (Menu) > Fax Setup > Sending on the control panel. Forwards the received fax to other destination by a fax or PC. If you are out of office but have to receive the fax, Rcv.

  • Page 200

    Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.

  • Page 201

    To change the menu options: • Press (fax) > (Menu) > Fax Setup on the control panel. Item Description Resets the value or setting to the printer’s out-of-box Change Default state. Sets the machine to print a report with detailed Auto Report information about the previous 50 communication operations including time and dates.

  • Page 202

    Scan Item Description Scan feature USB Feature > Sets the image resolution. Resolution Some menus may not appear in the display depending on options or USB Feature > Sets the color mode. models. If so, it is not applicable to your machine (see "Menu overview" on Color Mode page 34).

  • Page 203: Scan

    Scan • CLX-330x Series / CLX-330xW Series: When the Scan to button’s LED is on, the machine is in scan mode. • CLX-330xFN Series / CLX-330xFW Series: Press (scan) on the control panel. Item Description Resets the value or setting to the printer’s out-of-box Change Default state.

  • Page 204: System Setup

    (make sure the main power switch is on). Sets the fax number which will be printed at the top of • If you run the printer driver or Samsung Easy Fax Number each fax page that you send. Printer Manager, the time automatically extends.

  • Page 205: System Setup

    System setup Item Description Item Description You can set the condition to wake up from power-save Determine whether or not the machine continues mode. printing when it detects the paper does not match the paper settings. • On: The machine wake up from the power save mode on the following cases: •...

  • Page 206

    System setup To change the menu options: Item Description • Press (Menu) > System Setup > Paper Setup on the control panel. Allows you to save print resources and enables eco- friendly printing. • Default Mode: Select whether to turn the Eco mode Item Description on or off.

  • Page 207

    System setup Item Description Report Turns the alarm sound on or off. With this option set to Alarm Sound on, an alarm tone sounds when an error occurs or fax communication ends. Some menus may not appear in the display depending on options or models.

  • Page 208

    System setup Item Description Maintenance Prints a transmission report including the fax number, the number of pages, the elapsed time of the job, the communication mode, and the Some menus may not appear in the display depending on options or Fax Confirm.

  • Page 209

    Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. Customizes the level to alert toner low or toner empty TonerLow Alert (see "Setting the toner low alert"...

  • Page 210: Network Setup

    Network setup Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can activate or deactivate the following protocols. page 34). •...

  • Page 211: Network Setup

    Network setup Option Description • SNMP V1/V2: You have to enable this option to use SNMP V1/V2 protocol. Administrator’s can use SNMP to monitor and manage machines on the network. • UPnP(SSDP): You have to enable this option to use UPnP(SSDP) protocol.

  • Page 212: Special Features

    4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Printing features • Scan features • Fax features • The procedures in this chapter are mainly based on Windows 7. •...

  • Page 213: Altitude Adjustment

    Altitude adjustment You can set the altitude value from Device Settings in Samsung Easy Printer Print quality is affected by atmospheric pressure, which is determined by the Manager program. height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality.

  • Page 214: Entering Various Characters

    Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .

  • Page 215: Setting Up The Fax Address Book

    Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.

  • Page 216

    Setting up the fax address book Press (Cancel or Stop/Clear) to return to ready mode. Editing group dial numbers Registering a group dial number Select (fax) > (Address Book) > New&Edit > Group Dial on the control panel. Select (fax) > (Address Book) >...

  • Page 217

    Setting up the fax address book Select ct (fax) > (Address Book) > Search&Dial > Speed Dial or Group Dial on the control panel. Enter All or ID and press OK. Press the name and number or the keypad button labeled with the letter you want to search.

  • Page 218: Printing Features

    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If you want to change the settings for each print job, change it in Printing on page 54). Preferences. • This feature may not be available depending on model or optional goods (see "Features by models"...

  • Page 219

    CD-ROM drive. When the installation window appears, select Custom Installation. You can select the XPS printer driver in the Select Software window. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads.

  • Page 220: Understanding Special Printer Features

    Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.

  • Page 221

    Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.

  • Page 222

    Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. •...

  • Page 223

    Printing features Item Description Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences.

  • Page 224

    Printing features Item Description This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.

  • Page 225

    Printing features Item Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.

  • Page 226: Printing A Document

    Printing features Printing a document Printing multiple pages on one sheet When you print with a Macintosh, you need to check the printer driver settings You can print more than one page on a single sheet of paper. This feature in each application you use.

  • Page 227: Using Help

    Printing features Before printing in the duplex mode, decide on which edge you will be binding Using help your finished document. The binding options are, as follows: Click the question mark on the bottom-left corner of the window and click on •...

  • Page 228: Printing From Applications

    Printing features Printing from applications • Advanced: Sets the print resolution, paper source, and destination. Click Apply to apply the changes and close the Properties window. There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS).

  • Page 229

    Printing features Configuring Printer Properties Click OK to apply the changes and close the Printer Properties window. Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration.

  • Page 230: Scan Features

    (see "Scanning from image editing program" on page 233). • Samsung Scan Assistant/Samsung Easy Document Creator: You can use this program to scan images or documents. Basic scanning method See "Scanning with Samsung Scan Assistant" on page 234.

  • Page 231

    • Basic tab: Contains settings related to general scan and device If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > settings. • Image tab: Contains settings related to image altering.

  • Page 232: Installing A Wsd Printer Driver

    Scan features ID is the same ID as the registered scan ID for Samsung Easy Printer • The machine that does not support the network interface, it will not be • able to use this feature (see "Features by models" on page 7).

  • Page 233: Scanning Using The Wsd Feature

    Scan features Scanning using the WSD feature Make sure that the machine is connected to your computer and powered on. Make sure that the machine is connected to your computer and Place a single document face down on the document glass, or load the powered on.

  • Page 234

    Scan and save your scanned image. documents face up into the document feeder (see "Loading originals" on page 50). Click Start > All programs > Samsung Printers, and start Samsung Scanning with Samsung Scan Assistant Scan Assistant. You need to download Samsung Scan Assistant software from the Samsung website to install the printer software (http://www.samsung.com >...

  • Page 235: Scanning From Network Connected Machine

    Scan features Click Scan. If scanning does not operate in Image Capture, update Mac OS to the latest version. Image Capture operates properly in Mac OS X 10.4.7 or higher. Macintosh scanning Scanning from network connected machine Scanning from USB connected machine Make sure that the machine is connected to your computer and Network or wireless model only (see "Features by models"...

  • Page 236

    Scan features Click Connect. Linux scanning If a warning message appears, click Change Port.. to select port, or If TWAIN UI appears, click Change Port.. from the Preference tab and select a new port. Scanning • For 10.5 Click Devices > Browse Devices on Menu bar. Make sure that the machine is connected to your computer and powered on.

  • Page 237

    Scan features Select the scanner on the list. The document is scanned and the image preview appears in the Preview Pane. Click Properties. Drag the pointer to set the image area to be scanned in the Preview Pane. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...

  • Page 238

    Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features...

  • Page 239: Fax Features

    Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 65). • This function is not supported for CLX-330x/CLX-330xW Series (see Press (Redial/Pause) button on the control panel. "Control panel overview" on page 23). Select the fax number you want.

  • Page 240

    To PC > On on the control panel. You can send a fax from your computer without going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer driver.

  • Page 241

    Fax features • You can add up to 10 destinations. Select the Help menu or click the button from the window and click on any option you want to know about. • Once you entered a group dial number, you cannot enter another group dial numbers anymore.

  • Page 242: Canceling A Reserved Fax Job

    Fax features Adding documents to a reserved fax Sending a priority fax Place a single document face down on the document glass, or load the This function is used when a high priority fax need to be sent ahead of reserved documents face up into the document feeder.

  • Page 243

    Fax features Forwarding a received fax Forwarding a sent fax to another destination You can set the machine to forward the received or sent fax to other destination You can set the machine to forward the received or sent fax to other destination by a fax.

  • Page 244

    PC > Forward the control panel. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode Open the Samsung Easy Printer Manager. on the control panel. Select the appropriate machine from the Printer List. Select the option you want.

  • Page 245

    Fax features Receiving in Answering Machine/Fax mode To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. To use this mode, you must attach an answering machine to the EXT socket on •...

  • Page 246

    Fax features *9* is the remote receive code preset at the factory. The first and the last When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. asterisks are fixed, but you can change the middle number to whatever you want.

  • Page 247: Printing Received Faxes

    Fax features Printing sent fax report automatically To use the secure receiving mode, activate the menu from (fax) > (Menu) > Fax Feature > Secure Receive on the control panel. You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates.

  • Page 248

    • Samsung Easy Color Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Easy Document Creator • Using Samsung Printer Status • Using the Linux Unified Driver Configurator...

  • Page 249: Easy Capture Manager

    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.

  • Page 250: Samsung Easy Color Manager

    Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine.

  • Page 251: Samsung Anyweb Print

    This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).

  • Page 252: Easy Eco Driver

    Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.

  • Page 253

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.

  • Page 254: Using Syncthru™ Web Service

    You can also connect to • Print information: Prints reports such as system related reports, e-mail Samsung website or download drivers by selecting the Link menu. address, and font reports. • Firmware Upgrade: Upgrade your machine’s firmware.

  • Page 255

    Using SyncThru™ Web Service Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.

  • Page 256: Using Samsung Easy Printer Manager

    Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Printer list The Printer List displays printers installed on your Easy Printer Manager > Samsung Easy Printer Manager.

  • Page 257: Using Samsung Easy Printer Manager

    Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine settings.

  • Page 258: Device Settings

    Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. This menu includes settings related to the basic fax functionality of the selected device.

  • Page 259: Using Samsung Easy Document Creator

    Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These The screenshot may differ depending on operating system you are using. documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Easy Document Creator...

  • Page 260: Using Samsung Easy Document Creator

    Provides the ability to directly fax a document from Easy need to be saved in an editable text format. Document Creator if the Samsung Network PC Fax driver • Book Scanning: Use for scanning books with the is installed (see "Sending a fax in the computer" on page flatbed scanner.

  • Page 261: Quick Scanning

    Using Samsung Easy Document Creator Click Scan to scan a final image or Prescan to get another preview Search If you cannot see any device ready to use, click this button image. to find a device. Select to Save to Location, Send to E-mail, or Send to SNS.

  • Page 262

    To guarantee correct functioning of SNS upload in Samsung Easy Document Creator, Scanning to a Social Networking Site unrestricted network environment is needed for HTTPS communication.

  • Page 263: Sending A Fax

    Using Samsung Easy Document Creator Click Scan to E-Book > Start. Enter the fax information (recipient’s number, cover page information, etc). Enter a name and author to be used as metatag information for the .epub file, a file name, and select a save location.

  • Page 264: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...

  • Page 265: Using Samsung Printer Status

    Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.

  • Page 266: Using The Linux Unified Driver Configurator

    After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.

  • Page 267: Using The Linux Unified Driver Configurator

    Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. After changing the configurations, click Exit to close the Unified Driver Configurator.

  • Page 268

    Using the Linux Unified Driver Configurator The printer control buttons are, as follows: Classes tab • Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. • Add Printer: Allows you to add a new machines. •...

  • Page 269

    Using the Linux Unified Driver Configurator Switches to Ports configuration. Ports configuration Shows all of the available ports. In this window, you can view the list of available ports, check the status of each Shows the port type, device connected to the port, and port and release a port that is stalled in a busy state when its owner has status.

  • Page 270

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...

  • Page 271: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...

  • Page 272: Power And Cable Connecting Problems

    Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.

  • Page 273: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.

  • Page 274: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.

  • Page 275

    Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.

  • Page 276

    Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences" on page 56). such as billing paper.

  • Page 277: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...

  • Page 278: Printing Quality Problems

    Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 90). •...

  • Page 279

    Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 86). If white vertical streaks appear on the page: •...

  • Page 280

    Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit"...

  • Page 281

    Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...

  • Page 282

    Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...

  • Page 283

    Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 90). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 82). If the problem persists, the machine may require repair.

  • Page 284

    Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...

  • Page 285: Copying Problems

    Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 60). Smears, lines, marks, or spots •...

  • Page 286: Scanning Problems

    Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 50). •...

  • Page 287: Faxing Problems

    Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...

  • Page 288: Faxing Problems

    Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 93). you sent.

  • Page 289: Operating System Problems

    Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...

  • Page 290: Operating System Problems

    Operating system problems Common Macintosh problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.

  • Page 291

    Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.

  • Page 292

    Operating system problems Condition Suggested solutions I cannot scan via Gimp Front- Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your end. computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.

  • Page 293

    Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution...

  • Page 294: Contact Samsung Worldwide

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center Web Site the Samsung customer care center. CAMEROON 7095-0077 www.samsung.com Country/Region Customer Care Center Web Site 1-800-SAMSUNG (726-7864) www.samsung.com/ca CANADA www.samsung.com/ ALBANIA 42 27 5755 www.samsung.com...

  • Page 295

    ESTONIA 800-7267 www.samsung.com 1800 266 8282 FINLAND 030-6227 515 www.samsung.com 0800-112-8888 www.samsung.com INDONESIA FRANCE 01 48 63 00 00 www.samsung.com 021-5699-7777 01805 - SAMSUNG (726-7864 € www.samsung.com GERMANY IRAN 021-8255 www.samsung.com 0,14/min) ITALY 800-SAMSUNG (726-7864) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com...

  • Page 296

    0 801-1 SAMSUNG (172-678) www.samsung.com POLAND MOROCCO 080 100 2255 www.samsung.com +48 22 607-93-33 NIGERIA 0800-726-7864 www.samsung.com PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com 0900-SAMSUNG (0900-7267864) www.samsung.com PUERTO RICO 1-800-682-3180 www.samsung.com NETHERLANDS (€ 0,10/min) 08010 SAMSUNG (08010 726 www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com...

  • Page 297

    Customer Care Center Web Site SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com 0-800-502-000 www.samsung.com/ua UKRAINE www.samsung.com/ SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com ua_ru SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com UZBEKISTAN 8-10-800-500-55-500 www.samsung.com 0848-SAMSUNG (7267864, CHF www.samsung.com/ch VENEZUELA 0-800-100-5303 www.samsung.com 0.08/min) SWITZERLAND www.samsung.com/ ch_fr(French)

  • Page 298

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.

  • Page 299

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.

  • Page 300: Duty Cycle

    Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.

  • Page 301: Fuser Unit

    Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Macintosh (1984) and is now deprecated by Apple fax transmission process that are sometimes caused by telephone line noise.

  • Page 302: Ieee 1284

    Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.

  • Page 303

    Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.

  • Page 304: Mac Address

    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.

  • Page 305

    Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.

  • Page 306: Printer Driver

    Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.

  • Page 307: Toner Cartridge

    Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.

  • Page 308

    Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.

  • Page 309

    Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.

  • Page 310

    Index scan unit scanning cleaning a machine search address book send fax control panel editing SNS scanning convention group editing SNS upload copy group registering eco printing general setup registering entering character copying using error message basic copying address book setup reducing or enlarging copies AirPrint AnyWeb Print...

  • Page 311

    Index receiving in Answering Machine mode 245 general settings printer properties receiving in DRPD mode printing glossary receiving in Fax mode scanning google cloud printing receiving in secure mode unifled driver configurator receiving in Tel mode using SetIP receiving with ext. telephone linux scanning id copy redialing the last number...

  • Page 312

    Index system requirements special media using SetIP print menu output support macintosh scanning print resolution set overlay printing maintenance parts Linux create menu overview printer preferences delete Linux multi-purpose tray print printer status using special media general information printing placing a machine network changing the default print settings adjusting the altitude...

  • Page 313

    SyncThru Web Service faxing problems scan feature general information paper feeding problems Scanning SyncThru™ Web Service power problems Scanning with Samsung Scan Assitant 234 printing problems scanning printing quality problems basic information toner cartridge scanning problems Linux scanning estimated life...

  • Page 314

    Index system requirements using SetIP understanding the status LED wireless Unix ad hoc mode system requirements Infrastructure mode USB cable USB cable driver installation driver reinstallation disconnectiong USB flash memory PBC mode managing WPS (the machine does not have a display printing screen) scanning...

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  • Rob Dec 20, 2013 01:26:
    Samsung CLX 3305FW Printer. Replaced immaging drum 4 times in 6 months. Worst printer in the world, Do not buy this poor product!!!