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Poor TV Quality Flowchart TV Issues Flowchart, Section I TV Issues Flowchart, Section II TV Issues Flowchart, Section III Video (Instructor) Issues Flowchart Touch Screen Issues Flowchart Heart Rate Issues Flowchart STAR TRAC FITNESS 1 of 11 637-1437 Rev: A...
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Troubleshooting eSpinner “No RPM” Symptom Issue resolved. The unit stops the workout after 3 minutes because it does not detect any flywheel movement and/or when Does the display now pedaling there is no cadence show cadence? shown in the information window on the screen.
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Troubleshooting STAR TRAC FITNESS 3 of 11 637-1437 Rev: A...
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Troubleshooting eSpinner “Audio Related Issues” Symptom Try at least one different set of headphones to verify that Did this resolve the No or poor audio (sound) the issue is not caused by issue? coming out of the headphones.. the headphones itself.
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Troubleshooting eSpinner “No TV/Poor Picture Quality” Check if: swapping the coax cable from a working nearby unit (if available) resolves the picture quality issue the coax cable is connected to the unit the coax cable is connected to the wall...
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Troubleshooting eSpinner “TV Related Issues” Section I Symptom Verify that the TV blocking feature is set correctly (also No TV icon when in TV mode. see document 637-1335). Did this resolve the issue? Did this resolve the Re-seat the tuner card.
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Troubleshooting eSpinner “TV Related Issues” Section II Symptom Perform a channel scan and if needed change scanning No or only bad TV picture. parameter (e.g. digital, analog, air, cable ). Did this resolve the issue? Verify if the signal strength...
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Troubleshooting STAR TRAC FITNESS 8 of 11 637-1437 Rev: A...
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Troubleshooting eSpinner “Video (Instructor) Related Issues” Symptom Turn the unit off and carefully reseat the SD card Did this resolve the Green or Black screen when in and turn the unit on again issue? video (Instructor) mode. (also see document 620- 7895).
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Troubleshooting eSpinner “Touch Screen Issues” Symptom Clean the surface of the screen and look for debris The touch screen does not Did cleaning the especially at the bottom of recognize a touch on the screen screen help? the screen between the or the touch points are out of glass and the display plastic.
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Troubleshooting eSpinner “Heart Rate Related Issues” Symptom Test at least with on more heart rate strap (Polar and Garmin are certified) to ensure the fault is not with Did this resolve the No or erratic HR reading. the heart rate strap itself (not...
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