Module Replacement; Return The Instrument For Repair - NORTHROP GRUMMAN IKA-012-QTG User Manual

Module Replacement

Even though the pump module is user replaceable, we recommend that the laser head be
returned to Northrop Grumman for an upgrade. Contact Northrop Grumman for detailed
instructions about module replacement.

Return the Instrument for Repair

A return merchandise authorization (RMA) is required prior to shipping any instruments
to Northrop Grumman. Contact Northrop Grumman or a local distributor for RMA and
shipping instructions.
Use the packing boxes supplied by Northrop Grumman to ship any instruments. If
shipping boxes have been lost or destroyed, replacements are available for a nominal
charge from Northrop Grumman.
Remove all water from laser prior to packaging for shipment (see Chapter 5:
Maintenance for details). Place a desiccant in a sealed ESD bag with the laser and secure
the laser in the shipping container.
© 2019 Cutting Edge Optronics, Inc.
Approved for Public Release; NG19-2099
CAUTION
. Failure to obtain proper shipping instructions may result in damage to the
instrument.
WARNING
. Damage from residual water due to condensation or expansion can be
catastrophic to the diode arrays or laser rod if not dealt with properly. Such damage is
excluded from warranty coverage.
Chapter Six: Customer Service
44 Iklwa Laser User Manual
CEO-UMAN-0055E