ABB NETA-21 Setup Instructions page 50

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50 Digital services portal package installation and use

6. If the drive information is not available in ServIS, enter the drive details manually.

7. Enable the CMD visible switch.

8. Click

9. Enter the contract details.

10. Click Activate service button.

The system configures the NETA and the drives in the cloud and sends notification to

the Follow the Sun Remote IT Support team.

Notes:

•

It can take a maximum of three hours to appear the data in the CMD portal.

•

The customer access is set up by the Follow the Sun Remote IT Support team.

11. If any issues occur, refresh NETA-21 and check again. For further assistance, refer to

troubleshooting step 6 in

your local ABB representative.

Installation troubleshooting (optional)

on page

or contact

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