Table Of Contents - Canon C5500 Series Troubleshooting Manual

Image Faults......................................................................................................... 1
Image displacement when using ADF due to broken grounding sheet............................................... 1
Horizontal white line appears at 120mm from the leading edge of the sheet with a Bk halftone
image............................................................................................................................................... 2
Horizontal lines with 94mm pitch on a halftone image........................................................................ 3
Image failure occurring repeatedly at the same interval (xx pitch)...................................................... 4
Faulty Feeding......................................................................................................6
E514-0002/1C14 jam code/poor stacking/wrinkles/tear of paper due to inappropriate position
of the aligning plate of the processing tray unit (Inner Finisher-G1/H1/K1)..................................... 6
Inconsistent folding position when using booklet mode with a small number of sheets due to
deflected paper inside the processing tray (Booklet Finisher-V1/V2/Y1/AA1)...............................10
Malfunction......................................................................................................... 16
Toner leakage from the bottom of the process unit due to the spring in the shutter coming off........16
"Insert the toner container" is displayed caused by half-insertion of the front door SW connectors.. 17
Points to note when installing the rail unit (Inner Finisher-H1).......................................................... 21
Measures when paper is not stapled (corner/double) after installation (Inner Finisher-G1/H1/K1)...22
Response to poor reaction/no reaction of the Ultrasonic Motion Sensor.......................................... 24
Response to no reaction/poor reaction of the Ultrasonic Motion Sensor.......................................... 26
Jam (Main Unit).................................................................................................. 29
0205/0A01/0A02/0A03/0A04 JAM CODE, due to positional displacement of cassette
separation roller during driving (Main body and Cassette Feeding Unit-AM1/High capacity
cassette feeding unit-A1/B1)..........................................................................................................29
Measures when the display of jam 011B/0118/010F/021B/0218/020F/0A1B/0A18/0A0F
cannot be canceled (POD Deck Lite-B1/C1/Paper Deck Unit-E1/F1)........................................... 33
Jam (Delivery options).......................................................................................36
0211/0212/110A jam code caused by disengaged timing belt (Buffer Pass Unit).............................36
Error Code.......................................................................................................... 40
E583-8001/E583-8002 due to malfunction of the front/rear tray auxiliary guides(Staple/
Booklet Finisher_Y1)..................................................................................................................... 40
Measure against E674-0100............................................................................................................. 43
Specifications-Related.......................................................................................44
Copy Card Reader-F1 is not recognized...........................................................................................44
Unable to print from PC due to Forced Hold ............................................................................... 45
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