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Driver Installation........................................................................................................................... - 1 -
Mac Driver..................................................................................................................................- 1 -
Windows Driver..........................................................................................................................- 7 -
Printing Issue................................................................................................................................... - 9 -
1. Why my printed labels are not sharp or dark?........................................................................- 9 -
2. Why are there some white spots in the printed labels?.........................................................- 11 -
3. Why I printed many blank labels?........................................................................................ - 12 -
5. Why the printer is skipping labels or continuously feeding?............................................... - 13 -
6. Why my label is printing sideways?.....................................................................................- 13 -
7. Why the label is getting stuck or half-printed?.....................................................................- 15 -
8. Why the printer's right light is flashing?.............................................................................. - 17 -
9. Why the printer print extra blank labels after printing?....................................................... - 17 -
Platform Setup............................................................................................................................... - 22 -
1. Shopify Setup........................................................................................................................- 22 -
2. eBay Setup............................................................................................................................ - 24 -
3. UPS WorldShip.................................................................................................................... - 26 -
4. Etsy Setup............................................................................................................................. - 28 -
5. Amazon.com Customer Orders Setup.................................................................................. - 29 -
Tips and Tricks.............................................................................................................................. - 30 -
1. How to create new customized label size............................................................................. - 30 -
CONTENTS

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Summary of Contents for MUNBYN ITPP941

  • Page 1: Table Of Contents

    CONTENTS Driver Installation........................... - 1 - Mac Driver..........................- 1 - Windows Driver..........................- 7 - Printing Issue........................... - 9 - 1. Why my printed labels are not sharp or dark?................- 9 - 2. Why are there some white spots in the printed labels?............- 11 - 3.
  • Page 2: Driver Installation

    Mac Driver ITPP941 requires OS X 10.9 or newer. 1. Please download the driver package for ITPP941 from this link: http://bit.ly/ITPP941Driver *Tips: If there is a error the .pkg file can’t be opened because it is from undentified developer when...
  • Page 3 (1) Go to the Security & privacy (2) Select to allow the pkg file in the option pointed in this pic. - 2 -...
  • Page 4 2. When you open the download file, you should see the screen shown below. It is highly recommended that you open the installation guide so you can follow along. Please double click on the pkg installer to begin. 3. Follow the installation steps until you receive "Installation was successful" message shown below. - 3 -...
  • Page 5 4. Open your Mac's "Settings" and click on "Printers and Scanners." 5. On the next window, press "+" - 4 -...
  • Page 6 6. Click on Label Printer, and then choose "Select Software" in the drop down menu. 7. Please search / find "Munbyn Label Printer" and click OK. - 5 -...
  • Page 7 8. Click on "Add" 9. You may wish to print a Sample 4 x 6 Shipping Label. In the print dialogue, please be sure to select your "Paper Size" appropriately (for example 4 x 6). - 6 -...
  • Page 8: Windows Driver

    3. After installation, please go to "Setting" -> "Devices" -> "Printer and Scanners" for windows 10. You should now see "Label Printer". Also, you can reach this page in windows 7 by going to Control Panel -> Devices and Printers. Right click on "Munbyn ITPP941" and choose Printing Preferences.Under Layout tab, click on "Advanced..."...
  • Page 9 4. Select your label size from the drop down menu. Most 4 x 6 shipping labels are 100 x 150mm. Click Ok to save your settings. - 8 -...
  • Page 10: Printing Issue

    Within your ITPP941 printer preferences, you can set your "Density" and "Speed" By default, ITPP941 is set to print at its fastest. Slowing this speed will result in a higher resolution. Note: Increasing the number for your density / darkness will result in a darker print. Setting the density too high will result in unwanted dark lines and/or label getting too hot and sticking mid-way to the printer head.
  • Page 11 - 10 -...
  • Page 12: Why Are There Some White Spots In The Printed Labels

    These are commonly available in pharmacies and grocery stores as well as on Amazon. Image below shows the highlighted areas that could cause this fade / dead zone. (3)Allow 2-3 minutes for components to dry, then turn ITPP941 back on. - 11 -...
  • Page 13: Why I Printed Many Blank Labels

    Finally, it is possible that something has interfered with ITPP941's driver. Please uninstall ITPP941, restart your computer, and install the driver: http://bit.ly/ITPP941-drivers 3. Q:Why I printed many blank labels? A: (1)The most common reason is that your labels are loaded in upside down. Please ensure your labels are properly loaded.
  • Page 14: Why The Printer Is Skipping Labels Or Continuously Feeding

    ITPP941 until you hear one beep. Then let go. ③ITPP941 will then move the label back and forth to learn the gap size and other properties of your label. You should now see a green light and label placed at the tear off point.
  • Page 15 ITPP941 prints exactly what you see on your screen in the same orientation. So if the label looks side-ways on your screen or if it has a lot of white space around the label, ITPP941 will print it side-ways and with the same amount of white space.
  • Page 16: Why The Label Is Getting Stuck Or Half-Printed

    Please set your print speed to "4" and density to "2" and try your print again. If your label is too light now, please increase the density by 1. (1)On PC: Go to Control Panel > Devices and Printers > Right click on Munbyn ITPP941 > Printer Preferences > Page Setup Adjust Speed / Density and click on OK.
  • Page 17 (2)On Mac: Access these settings directly from the print menu as shown below. - 16 -...
  • Page 18: Why The Printer Print Extra Blank Labels After Printing

    If automatic label identification does not work or red light remain, please turn off ITPP941 by using the power switch on the back and turn the unit back on.
  • Page 19 ② MacOS: If you print a 4x6 size page. In the print dialogue, please be sure to select your "Paper Size" appropriately (for example 4 x 6). 2. The size of loaded paper is smaller than the label file’s(For example, when printing the 100*190mm file but using the 4x6 (100*150) size paper).
  • Page 20 ②IE browser: click the ‘file’ ---> ‘page setup’ and ajust the margin - 19 -...
  • Page 21 ③FireFox: Click the ‘file’---> ‘page setup’ and you can set the scales and margins. - 20 -...
  • Page 22 3. If you are printing from ‘Acrobat Reader DC’, please don’t select the ‘Choose paper source by PDF page size’ - 21 -...
  • Page 23: Platform Setup

    Platform Setup 1. Shopify Setup Follow these simple steps to setup your Shopify to Print to ITPP941. Click on Settings on the left hand side menu. Choose Shipping under Settings. Set your Shipping Label Printing to "4 x 6 label printers (DYMO or similar). Click on "Print test label"...
  • Page 24 Alternatively, you may update your label settings when you are purchasing postage for your order. Please refer to the screenshot below. - 23 -...
  • Page 25: Ebay Setup

    Internet Explorer / Microsoft Edge. If you click Print and nothing happens, please close your browser and open it again or use Chrome or FireFox. Please note this is unrelated to ITPP941 and it has to do with Internet Explorer and eBay.
  • Page 26 On the "Classic" Interface: 1.During your label creation process, please click on [Printer and label receipt preferences] 2.On the following pop up, you may pick any of the 4x6 label sized printers. For example, you may pick the "Zebra TLP3842 4x6" 3.Click "Save"...
  • Page 27: Ups Worldship

    Follow these simple steps to setup your UPS WorldShip with ITPP941. If you have not already done so, please download UPS WorldShip and install it on your computer. After your have gone through your initial ITPP941 Setup, please open UPS WorldShip and follow the steps below:...
  • Page 28 - 27 -...
  • Page 29: Etsy Setup

    4. Etsy Setup To update your Etsy settings so it generated 4x6 shipping labels: 1) Sign in to Etsy.com. 2) Click Shop Manager. - 28 -...
  • Page 30: Amazon.com Customer Orders Setup

    5. Amazon.com Customer Orders Setup These are orders to fulfill customer orders. You may simply leave the layout as "default" and this will produce a label in 4x6 size in the proper format for ITPP941 and other thermal printers. - 29 -...
  • Page 31: Tips And Tricks

    Tips and Tricks 1. How to create new customized label size When you load in a new direct thermal label, there are two actions that need to take place: 1) Run the automatic label identification on the printer 2) Set proper label settings on your computer. (1)Mac: Set your custom label size In your print prompt menu, click on "Manage Custom Sizes"...
  • Page 32 (3) Windows: Set Settings in your Windows Printer setting - 31 -...
  • Page 33 - 32 -...
  • Page 34: How To Print Label In Nonstandard 4X6 Inch Size, Such As Usps And Amazon Asin Labels

    2. How to print label in nonstandard 4x6 inch size, such as USPS and Amazon ASIN labels You can use the ‘Acrobat Reader DC’ to crop the shipping label to print. Demo video: https://youtu.be/DU8_dPoJq64 For more questions, please contact seller from Amazon support or email. © 2020 Munbyn Technology Inc. - 33 -...

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