Troubleshooting
Error Code
E-0, E-3, E-A, E-C, E-E
E-b
E-F
E-U
E-t
For questions on how to use the FORA medical devices, please contact the
FORA Customer Service Line at 1-888-307-8188
Cause
Problem with the meter
Low battery
Test strip removed too early
Used test strip inserted
Ambient temperature out of
operating range
Solution
Review instructions and repeat test
with new test strip. If the meter still
does not work, contact customer
service for assistance.
Replace batteries and try again with
new test strip.
Repeat test with a new test strip.
Wait for countdown to complete
before removing the strip.
Repeat test with a new test strip.
System operation range is 50°F to
104°F (10°C to 40°C). Repeat the
test after the meter and test strip are
in the above temperature range.
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