Customer Service Information - Pure Fun 9339SRS Product Manual

CUSTOMER SERVICE INFORMATION

Thank you for purchasing:
SINGLE ROCKER KIDS
SEESAW
MODEL# 9339SRS
If you have an issue with your item, do not return. Please
report items that are damaged or missing parts to the
manufacturer GQ Brands within three days of delivery.
Contact customer service at customerservice@gqbrands.com
to open a ticket.
At GQBrands®, we want all of our customers to be completely
satisfied with their purchase. Take time to review the contents of
the product you have just received to make sure that all of the
parts are included. If you find that any parts are missing or
damaged, we will provide replacement parts at no charge within
30 days of purchase.
Please keep in mind that for select damaged part replacement
requests, we will require a photo for submission.
Please be sure to include the following information when you contact Customer Service:
YOUR NAME: __________________________________
YOUR MAILING ADDRESS: ________________________
YOUR EMAIL ADDRESS: _________________________
PRODUCT NAME: _______________________________
PRODUCT MODEL#: _____________________________
PART NUMBER _________________________________
LIMITED WARRANTY
Global Quality Brands® warrants this product to be free from defects in
workmanship and materials under normal use and conditions for a period
of 90 DAYS FROM THE DATE OF ORIGINAL PURCHASE. This Limited
Warranty is not transferable and is available only for the original
purchaser of the Product. The Company's obligation under this warranty
is limited to replacing or repairing the Product, at the discretion of the
company.
All warranty coverage extends only to the original retail purchaser from
the date of purchase, GQ Brands obligation under this warranty is limited
to replacing or repairing, at Global Quality Brands® option. All products
for which a warranty claim is made must be received by Global Quality
Brands® and accompanied by sufficient proof of purchase (photocopy of
the original store receipt, indicating the date of purchase). All freight and
handling fees are the responsibility of the consumer to pay, both to and
from Global Quality Brands®. All warranty claims must be pre-authorized
by Global Quality Brands® pre-authorization can be obtained by calling
866-498-5269.
This warranty does not cover ordinary wear and tear, weathering,
failure to follow directions, improper installation, improper
maintenance, or acts of nature, (such as damage caused by wind,
lightning, snow, water, or ice) weather damage, damage caused by
unauthorized repair work or damage caused by improper use of the
products are not covered by the product warranty. No other
warranty beyond that specifically set forth above is authorized by
GQ Brands®.
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Please Note: In the interest of better quality and value, we are constantly
improving and updating our product information. Most up to date manuals,
warnings and product information can be found at:
https://www.globalqualitybrands.com/warnings
To register you product please visit:
www.globalqualitybrands.com/product-registration or
Scan code
To order these parts, or if you have any other questions or
concerns about this GQBrands product, please contact us at
PureFun.Net
GQBrands®
Phone: 1-866-498-5269
Email: CustomerService@GQBrands.com
4401 Samuell Blvd, Ste 150, Mesquite, TX 75149
RETAILER WHERE PURCHASED:_________________________
DATE OF PURCHASE: __________________________________
ORDER NUMBER: (If Available) ____________________________
QUANTITY NEEDED: __________________________________
SERIAL NUMBER:
GLOBAL QUALITY BRANDS® IS NOT RESPONSIBLE OR LIABLE FOR
INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF
OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE
PRODUCT OR OTHER DAMAGES WITH RESPECT TO ANY ECONOMIC
LOSS, LOSS OF PROPERTY, LOSS OF REVENUE OR PROFITS, LOSS OF
ENJOYMENT OR USE, COST OF REMOVAL, INSTALLATION OR OTHER
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES. ACCORDINGLY,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE WARRANTY
EXTENDED HEREUNDER IS IN LIEU OF ALL OTHER WARRANTIES AND
GLOBAL QUALITY BRANDS®, SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IS LIMITED IN ITS SCOPE AND DURATION TO THE TERMS SET
FORTH HEREIN. SOME STATES DO NOT ALLOW LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS. ACCORDINGLY, THE ABOVE
LIMITATION MAY NO APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE.
WHILE EVERY ATTEMPT IS MADE TO ENSURE THE HIGHEST DEGREE OF
PROTECTION IN ALL EQUIPMENT, WE CANNOT GUARANTEE FREEDOM
OF INJURY. THE USER ASSUMES ALL RISK OF INJURY DUE TO USE OR
INSTALLATION. ALL MERCHANDISE IS SOLD ON THIS CONDITION, WHICH
NO REPRESENTATIVE OF GQBRANDS® CAN WAIVE OR CHANGE.
GQBrands.com CustomerService@GQBrands.com 1-866-498-5269