Fora IR20b Quick Start Manual page 3

FAQ
How does the IR20b thermometer work?
The thermometer measures the infrared heat
generated by the easrdrum and its surrounding
tissue. The thermometer then converts it into a
temperature value shown on the LCD screen.
Download the iFORA Smart App or iFORA MP
App from your smartphone's app store to review
your data. Data automatically uploads to the 24/7
HealthView Telehealth System via Bluetooth or
cellular Gateway.
What's the proper way to take a measurement?
Press the power button on the thermometer, gently
fit a clean probe cover onto the probe and insert
it into the ear canal, press and release the scan
button. You will hear a beep when the measurement
is complete. Make sure you are not moving or talking
while taking a measurement.
Are the probe covers reusable?
For accuracy and hygienic purposes, a new probe
cover should be used every time you take a new
measurement.
How often do I need to replace the battery?
The lifespan of your battery will vary considerably
with how it is used, how it is maintained and
charged, temperature, and other factors such as
frequency of testing. The thermometer comes with
two 1.5V AAA alkaline batteries. Replace them when
the low battery icon appears.
How often should I take my temperature while I
have a high fever or discomfort?
Please consult a physician to determine how often
you should test your temperature.
Where can I review my data?
You can check your memory on the IR20b for
the latest 10 readings by holding the on button
for 3 seconds, or to keep track of your trends,
the Bluetooth-enabled meter will connect to the
iFORA Smart App or iFORA MP App, which can
be downloaded from your smartphone's app store.
The meter also automatically uploads data to the
24/7 HealthView Telehealth System via Bluetooth or
cellular Gateway. The product user manual can be
downloaded from the website product page.
What are the cleaning and disinfecting procedures
for the IR20b?
The probe and the body of the thermometer are not
waterproof. Please wipe the probe with a clean and
dry cotton swab. Use a soft and dry cloth the clean
the body. Do not submerge the thermometer into
water and do not use abrasive cleaners.
What can I do if I receive an error code?
If there is an error, the device will show ERR on
the display screen along with a code. Refer to the
manual for the full error code listing. The most
common error codes are listed on the next page.