Warranty - WEG Cassia X1000 Installation And Operation Manual

Warranty

10 WARRANTY
WEG Equipamentos Elétricos S/A, Motors Unit ("WEG"), provides warranty against defects in workmanship and
materials for the WEG Motor Scan for a period of 12 months counted from the date of the invoice issued by the
factory or distributor/dealer.
The paragraph above contains the legal warranty periods, seeing that they are not cumulative.
If a warranty period is defined differently in the technical and commercial proposal of a particular sale, such period
shall override the time limits set out above.
The periods above are independent of product installation date and start of operation.
In case of any abnormal behavior in the product operation, the customer must immediately notify WEG in writing
of the defect occurred and make the product available for WEG or its Authorized Technical Assistance for the
period necessary to identify the cause of the defect, verify the warranty coverage, and perform the proper repairs.
In order to be entitled to the warranty, the customer must meet the specifications of WEG's technical documents,
especially those provided in the product Installation, Operation and Maintenance Manual, as well as the rules and
regulations in force in each country.
The defects arising from the inappropriate or negligent use, operation, and/or installation of the equipment are
not covered by the warranty, as well as defects resulting from external factors or equipment and components not
supplied by WEG.
The warranty will not apply if the customer, at its own discretion, makes repairs and/or modifications to the
equipment without prior consent in writing by WEG.
The warranty shall not cover equipment, parts and/or components whose useful life is usually shorter than the
warranty period. It also does not cover defects and/or problems resulting from force majeure or other causes that
cannot be attributed to WEG, such as but not limited to: incorrect or incomplete specifications or data supplied
by the customer, transportation, storage, handling, installation and operation not complying with the provided
instructions, accidents, defects in the construction works, use in applications and/or environments for which the
product was not designed, equipment and/or component not included in the scope of WEG's supply.
The warranty does not include disassembly services at the premises of the customer, product transportation costs
and travel, lodging and meal expenses for the staff of the Technical Assistance, when requested by the customer.
The services under warranty shall be executed solely at WEG authorized repair shops or at its own factory.
Under no circumstances will the warranty services extend the equipment warranty period.
WEG's Civil Liability is limited to the supplied product; WEG will not take any liability for indirect or consequential
damages, such as loss of profit, revenue losses and the like which may arise from the contract signed between
the parties.
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