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Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this document first—you will find answers to most of
your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in
front of you.
Technical Support Identification (TSID) Number
Before contacting Technical Support, you need your product unique TSID number. The TSID number identifies your product
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and support status.
The TSID number is included on a white, bar-coded label, like this example:
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Affix a copy of the TSID label to the CD jacket so that you don't lose it. In addition, it's recommended that you register your
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product so that you have easy access to your TSID when contacting Customer Support.
Note:
The phone numbers below are subject to change. Please visit the Support section of
most up to date contact information.
North America
Visit our Web site at www.adaptec.com.
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Search the Adaptec Support Knowledgebase (ASK) at
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questions for your product.
For information about Adaptec's support options, call +1 408-957-2550, 24 hours per day, 7 days per week.
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To speak with a Technical Support Specialist, call +1 408-934-7274.
For support via e-mail, submit your question at ask.adaptec.com.
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You can order Adaptec products, including accessories and cables, by calling +1 408-957-7274. Or, you can order cables online at
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www.adaptec.com/buy-cables.
Europe
Visit our Web site at www.adaptec-europe.com.
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German: Call +49 89 43 66 55 22. For support via e-mail, submit your question at ask-de.adaptec.com.
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French: Call +49 89 43 66 55 33. For support via e-mail, submit your question at ask-fr.adaptec.com.
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English: Call +49 89 43 66 55 44. For support via e-mail, submit your question at ask.adaptec.com.
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You can order Adaptec cables online at
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Japan
Visit our Web site at www.adaptec.co.jp.
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Call +0044-2213-2601.
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Australia
Call +61-2-9503-1555.
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ask.adaptec.com
for articles, troubleshooting tips, and frequently asked
www.adaptec.com/buy-cables
.
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www.adaptec.com
for the
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