Panasonic KX-TG6811 Series Operating Instructions Manual page 50

Useful Information
Problem
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19,
The base unit does not
ring.
I cannot make a call.
Caller ID
Problem
Caller information is not
displayed.
Caller information is slow
to display.
Time on the unit has
shifted.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
Answering system
Problem
The unit does not record
new messages.
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TG68xxE(en)_WA_0630_ver310.pdf
Cause/solution
26).
R Night mode is turned on. Turn it off (page 30).
R The ringer volume is turned off. Adjust ringer volume (page 26).
R You dialled a call restricted number (page 31).
R The key lock feature is turned on. Turn it off (page 20).
Cause/solution
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your service provider/telephone company, the
unit may display the caller's information at the 2nd ring or later.
Set the first ring to "Off" (page 26).
R Move closer to the base unit.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 26).
R Edit the phonebook entry name to fit in 1 line of text (page 21).
Cause/solution
R The answering system is turned off. Turn it on (page 36).
R The message memory is full. Erase unwanted messages
(page 37).
R The recording time is set to "Greeting Only". Change the
setting (page 42).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit's number of rings setting or
contact your service provider/telephone company (page 41).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
50 2014/06/30 9:57:09