After-Sales Service - Techlogix TL-TP70-HDC User Manual

7. After-sales Service

1) Product Limited Warranty: We warrant that our products will be free from defects
in materials and workmanship for three years.
2) Warranty coverage may be voided when:
⚫ The warranty period has expired
⚫ The factory applied serial number has been altered or removed from the product
⚫ There is damage, deterioration or malfunction caused by:
⚫ Atypical wear and tear
⚫ Use of supplies or parts not meeting the specifications
⚫ No certificate or invoice as the proof of warranty
⚫ Damage caused by force majeure
⚫ Non-authorized service
3) Technical Support: When contacting TechLogix support, please have the following
information available:
⚫ Product part number
⚫ Installation and sale date
⚫ Detailed failure information
TL-TP70-HDC User Manual
11
www.tlnetworx.com