After-Sales Service - Techlogix TL-TP100-HDC User Manual

8. After-sales Service

1) Product Limited Warranty: We warrant that our products will be free from defects in
materials and workmanship for three years.
2) Warranty coverage may be voided when:
l The warranty period has expired
l The factory applied serial number has been altered or removed from the product
l There is damage, deterioration or malfunction caused by:
l Atypical wear and tear
l Use of supplies or parts not meeting the specifications
l No certificate or invoice as the proof of warranty
l Damage caused by force majeure
l Non-authorized service
3) Technical Support: When contacting TechLogix support, please have the following
information available:
l Product part number
l Installation and sale date
l Detailed failure information
TL-TP100-HDC User Manual
11
www.tlnetworx.com