TSC TTP-368MT Series User Manual
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TSC TTP-368MT Series User Manual

Thermal transfer / direct thermal bar code printer
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TTP-2610MT/ TTP-368MT Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TTP-368MT Series

  • Page 1 TTP-2610MT/ TTP-368MT Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 © 2015 TSC Auto ID Technology Co., Ltd, The copyright in this manual, the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co., Ltd, All rights reserved. CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation.
  • Page 3 Agency Compliance and Approvals EN 55022 (Class A) EN 55024 EN 61000-3-2 / EN 61000-3-3 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC CFR Title 47 Part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A...
  • Page 4 CAUTION Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. “VORSICHT” Explosionsgefahr bei unsachgemäß en Austaush der Batterie. Ersatz nur durch denselben oder einem vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angabren des Herstellers.

  • Page 5: Table Of Contents

    Contents 1. Introduction ............................1 1.1 Product Introduction ........................1 1.2 Product Features .......................... 2 1.2.1 Printer Standard Features ....................2 1.2.2 Printer Optional Features ....................4 1.3 General Specifications ......................... 5 1.4 Print Specifications ........................5 1.5 Ribbon Specifications ........................5 1.6 Media Specifications ........................
  • Page 6 5.3 TSPL2 ............................30 5.4 ZPL2 ............................32 5.5 Sensor............................35 5.6 Interface ............................ 36 5.6.1 Serial Comm........................36 5.6.2 Ethernet .......................... 37 5.7 File Manager ..........................38 5.8 Diagnostics ..........................39 5.8.1 Print Config........................39 5.8.2 Dump Mode ........................41 5.8.3 Print Head ........................

  • Page 8: Introduction

    1. Introduction 1.1 Product Introduction Thank you very much for purchasing TSC bar code printer. This printer is designed with die-casting aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications.

  • Page 9: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. 203 dpi 300 dpi Product standard feature models models ○ ○ Thermal transfer/ or direct thermal ○ ○ High quality die-cast aluminum design ○ ○ Metal cover with large clear media view window Transmissive gap sensor (position adjustable from 2”~4”) ○...
  • Page 10 Bar code, graphics/image printing Supported bar code Supported image 1D bar code 2D bar code BITMAP, BMP, PCX Code128 subsets CODABLOCK F (Max. 256 A.B.C, Code128UCC, mode, colors EAN128, Interleave 2 DataMatrix, graphics) of 5, Code 39, Code Maxicode, PDF- 93, EAN-13, EAN-8, 417, Aztec, Codabar, POSTNET,...

  • Page 11: Printer Optional Features

     ISO-8859-15: Latin-9  UTF-8 1.2.2 Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature option option option ○ Applicator I/O interface (GPIO) ○ Peel-off module Heavy duty cutter module (Cut on non-adhesive material) ○...

  • Page 12: General Specifications

    1.3 General Specifications General Specifications Physical 355 mm (W) x 337 mm (H) x 520 mm (D) dimensions Weight 21.5 kg Internal switching power supply Input: AC 100-240V, 3.0A, 50-60Hz Power Output: DC 24V, 8.33A, 200W Operation: 5 ~ 40˚C (41 ~ 104˚F), 20~85% non-condensing Environmental Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing condition...

  • Page 13: Media Specifications

    1.6 Media Specifications Media Specifications 203 dpi models 300 dpi models 208.3 mm (8.2”) OD Label roll capacity Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound 50.8 ~ 172.7 mm (2” ~ 6.8”) Media width Media thickness 0.06 ~ 0.254 mm (2.36 ~ 10 mil)

  • Page 14: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 15: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED indicators Touch screen Operation buttons Media viewer Paper exit chute Printer right side cover opener - 8 -...

  • Page 16: Interior View

    2.2.2 Interior view Ribbon rewind spindle Ribbon supply spindle Print head pressure adjustment knobs Z axis mechanism adjustment knob Print head release lever Media guide bar Rear label guide Label roll guard Label supply spindle Damper Print head Ribbon sensor Gap sensor Platen roller Black mark sensor...

  • Page 17: Rear View

    2.2.3 Rear View inte inter face External label entrance chute Power cord socket Power switch Ethernet interface * SD card socket USB interface USB host RS-232C interface GPIO interface (Option) Centronics interface Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
  • Page 18 V2.0 Class 4 Transcend V3.0 Class 10 UHS-I 16G Transcend V3.0 Class 10 UHS-I 32G Transcend V3.0 Class 10 Kingston V2.0 Class 4 Scandisk V3.0 Class 10 UHS-I 16G Scandisk - The DOS FAT file system is supported for the SD card. - Folders/files stored in the SD card should be in the 8.3 filename format.

  • Page 19: Operator Control

    2.3 Operator Control LEDs interfac Touch screen Icons interface interface Printer firmware version Printer model USB interface Keys interface - 12 -...

  • Page 20: Led Indication And Keys

    2.3.1 LED Indication and Keys Status Indication Printer power off POWER Printer power on Printer is ready ON-LINE Printer is paused Blinking Printer is downloading data Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keys Function Pause/Resume the printing process...

  • Page 21: Touch Screen

    2.3.2 Touch Screen Tap an item to open/use it. Be selected (Red) interface Return Up page Next page interfac interface interface Scroll up Scroll down - 14 - interface...
  • Page 22 interfa - 15 -...

  • Page 23: Setup

    3. Setup 3.1 Setting up the printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.

  • Page 24: Loading The Ribbon

    3.2 Loading the Ribbon 3.2.1 Loading the Ribbon Lift the handle to open the printer right side cover. Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle. Push the print head release lever to open the print head mechanism.
  • Page 25 Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and Ribbon platen. sensor Stick the ribbon onto the paper core. Keep the ribbon flat and without wrinkle. Wind the ribbon clockwise about 3~5 circles onto the ribbon rewind spindle until it is smooth and properly stretched.
  • Page 26 Close the print head mechanism making sure the latches are engaged securely. Note: Please refer to video on TSC YouTube or driver CD. Loading path for ribbon Ink coated outside Ink coated inside - 19 -...

  • Page 27: Loading The Media

    3.3 Loading the Media 3.3.1 Loading Roll Labels 1. Lift the handle to open the printer right side cover. 2. Push the print head release lever to open the print head mechanism. 3. Remove the label roll guard from the label spindle.
  • Page 28 4. Place the roll of media on the label supply spindle and push it to the end of label spindle. Install the label roll guard gently to fit the width of label roll. 5. Pull label roll leading edge forward through the media guide bar, damper, media sensor (green) and place the label leading edge onto the platen roller.
  • Page 29 9. Using the front display panel, set media sensor type and calibrate the selected sensor. Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to video on TSC YouTube or driver CD. Loading path for media - 22 -...

  • Page 30: Loading The Fan-Fold/External Media

    3.3.2 Loading the Fan-fold/External Media 1. Open the printer right side cover. 2. Insert the fan-fold media through the rear external label entrance chute. 3. Please refer to section 3.3.1 to loading media. 4. Using the front display panel, set media sensor type and calibrate the selected sensor.

  • Page 31: Loading Media In Cutter Mode (Option)

    3.3.3 Loading Media in Cutter Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.3.1 to load media. 3. Lead the media through the cutter paper opening. 4. Adjust the label guide to fit the width of the label.

  • Page 32: Adjustment Knob

    4. Adjustment Knob 4.1 Print Head Pressure Adjustment knob There are two conditions that will need to adjust the print head pressure. 1. Print with thick media If media thickness is larger than 0.19 mm, the larger pressure is required to get good quality printout.

  • Page 33: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts.
  • Page 34 Adjust the print head pressure adjustment knob Adjust the print head pressure adjustment knob Left knob Middle knob Middle knob Right knob The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment levels of settings.

  • Page 35: Lcd Menu Function

    5. LCD Menu Function 5.1 Enter the Main Menu * By Keys: Press the “MENU” button and press the “SELECT” button to enter the main menu. * By touch display: Tap the “Menu” icon on LCD to enter the main menu. - 28 -...

  • Page 36: Main Menu Overview

    5.2 Main Menu Overview There are 8 categories for the main menu. You can easy to set the settings of printer without connecting the computer. Please refer to following sections for more details. Menu File TSPL ZPL2 Sensor Interface Advance Service Diagnostics Manager...

  • Page 37: Tspl2

    5.3 TSPL2 This “TSPL2” category can set up the printer settings for TSPL2. Speed Density None Direction Batch Mode Print mode Peeler Mode Offset Cutter Mode Menu TSPL Shift X Cutter Batch Shift Y Reference X Reference Y Code Page Country Item Description...
  • Page 38 Batch Mode Once image is printed completely, label gap/black mark will be fed to the tear plate location for tear away. Peeler Mode Enable the label peel off mode. Cutter Mode Enable the label cutter mode. Cutter Batch Cut the label once at the end of the printing job. This item is used to fine tune media stop location.

  • Page 39: Zpl2

    ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. Darkness Print Speed Tear Off Tear Off Print Mode Peeler Off Print Width Cutter List Fonts List Images List Formats List Setup Control Prefix Format Prodix Feed Delimiter Char Menu ZPL2 Calibration...
  • Page 40 Use this item to setup print speed. The each increase or Print Speed decrease is 1 ips. Available setting is from 1 to 6. This item is used to fine tune media stop location. Available Tear Off +000 setting value is from “+” to “-” or “0” to “9”. This item is used to set the print mode.
  • Page 41 When reprint mode is enabled, you can reprint the last label Reprint Mode Disabled printer by pressing button on printer’s control panel. Selects the bitmap scaling factor. The first number is the Format Convert original dots per inch (dpi) value; the second, the dpi to which None you would like to scale.

  • Page 42: Sensor

    Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Auto Calibration Black Mark Continuous Manual Setup Black Mark Menu Sensor Continuous Auto Threshold Detect Fixed Maximum Length Advanced Item Description Default...

  • Page 43: Interface

    Interface This option is used to set the printer interface settings. Serial Menu Interface Ethernet 5.6.1 Serial Comm. This option is used to set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps...

  • Page 44: Ethernet

    5.6.2 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet DHCP Configure Static IP Item Description Default Use this menu to check the Ethernet IP address and Status MAC setting status.

  • Page 45: File Manager

    5.7 File Manager This feature is used to check the printer available memory and file list. DRAM Menu File Manager FLASH Item Description Use this menu to show, delete and run (.BAS) the files saved in DRAM the printer DRAM memory. Use this menu to show, delete and run (.BAS) the files saved in FLASH the printer Flash memory.

  • Page 46: Diagnostics

    Menu Diagnostics Print Config. Self-test printout Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch)
  • Page 47 ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ® ZPL is emulating for Zebra language. RS232 serial port configuration Numbers of download files Total &...

  • Page 48: Dump Mode

    5.8.2 Dump Mode Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 49: Print Head

    5.8.3 Print Head This feature can check the temperature, resistance and bad dots for print head. Menu Diagnostics Print Head 5.8.4 Display This feature can check the display for printer. Menu Diagnostics Display 5.8.5 Sensor This feature can check the intension & reading values for printer sensors. Menu Diagnostics Sensor...

  • Page 50: Advanced

    5.9 Advanced This feature is used to set the printer advanced settings. Display Brightness Touchscreen Calibration Menu Advanced Date & Time Cutter Type Language Item Description Display This item is used to setup the brightness for display. Brightness Touchscreen This item is used to calibrate the center of the cross for best result Calibration for touchscreen.

  • Page 51: Service

    5.10 Service This feature is used to restore printer settings to defaults and checking information for printer. Initialization Menu Service Printer Information Contact us Item Description Initialization This feature is used to restore printer settings to defaults. Printer This feature is used to check printer serial number, printed mileage(m), Information labels(pcs.) and cutting counter.

  • Page 52: Diagnostic Tool

    6. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and setting in an instant, which makes it much easier to troubleshoot problems and other issues.

  • Page 53: Printer Function

    6.2 Printer Function 1. Connect the printer and computer with a cable. 2. Select the PC interface connected with bar code printer. USB cable Other cable The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field.

  • Page 54: Setting Ethernet By Diagnostic Tool

    6.3 Setting Ethernet by Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 6.3.1 Using USB interface to setup Ethernet interface 1.

  • Page 55: Using Rs-232 Interface To Setup Ethernet Interface

    6.3.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 56: Using Ethernet Interface To Setup Ethernet Interface

    6.3.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 57 Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings.

  • Page 58: Troubleshooting

    7. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 59 Can’t downloading the file to memory (FLASH / * The space of memory is full. * Delete unused files in the memory. DRAM/CARD) * SD card is damaged. * Use the supported capacity SD card. * SD card doesn’t insert * Insert the SD card again.
  • Page 60 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU]  [SELECT] x3[DOWN]x6  [SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly.

  • Page 61: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.

  • Page 62: Revise History

    Revise History Date Content Editor 2015/10/19 Modify section 2.2.3 (Recommended SD card specification) Camille - 55 -...
  • Page 63 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: apac_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

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Ttp-2610mt series

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