TSC TTP-2610MT Series User Manual
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TSC TTP-2610MT Series User Manual

Industrial barcode printers
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TTP-2610MT Series
Thermal Transfer
Direct Thermal
Industrial Barcode Printers
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User Manual
TTP-2610MT / TTP-368MT

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Summary of Contents for TSC TTP-2610MT Series

  • Page 1 TTP-2610MT Series   Thermal Transfer Direct Thermal Industrial Barcode Printers Series Lists: User Manual TTP-2610MT / TTP-368MT...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................1 1.1 Product Specification ....................................2 1.1.1 Printer Optional Features ..................................4 1.2 General Specification ....................................5 1.3 Print Specification ......................................5 1.4 Ribbon Specification ....................................6 1.5 Media Specification ......................................6 2. Operation Overview ......................................7 2.1 Unpacking and Inspection ....................................7 2.2 Printer Overview ......................................8 2.2.1 Front View ......................................8 2.2.2 Interior View ......................................9...
  • Page 4 5. TSC Console ........................................29 5.1 Start TSC Console ..................................... 29 5.2 Setup Ethernet Interface .................................... 31 5.3 Set WiFi and Add to TSC Console Interface .............................. 33 5.4 Initialize the Printer WiFi Setting ................................36 5.5 Printer Function ......................................37 5.6 Setting Post-Print Action ....................................
  • Page 5 6.6 Interface ........................................47 6.6.1 Serial Comm......................................48 6.6.2 Ehernet ........................................ 49 6.7 File Manager ......................................50 6.8 Diagnostic ........................................51 6.9 Advanced ........................................52 6.10 Service ........................................53 7. TroubleShooting ......................................54 8. Maintenance ........................................57 9. Angency Compliance and Approvals ................................59 10.

  • Page 6: Introduction

    All of the most frequently used bar code formats are included. Fonts and bar codes can be printed in any one of the four directions. TTP-2610MT Series are built-in the high quality, high performance MONOTYPE IMAGING®...

  • Page 7: Product Specification

    1.1 Product Specification 203 dpi 300 dpi Product standard feature models models Thermal transfer/ or direct thermal High quality die-cast aluminum design Metal cover with large clear media view window Transmissive gap sensor (position adjustable from 4”~8”) Reflective black mark sensor position full web adjustable Transmissive ribbon end sensor Ribbon encoder sensor (Support color ribbon) Head open sensor...
  • Page 8 scalable font Downloadable fonts from PC to printer memory Bar code, graphics/image printing 1D bar code: Code128 subsets A.B.C, Code128UCC, EAN128, Interleave 2 of 5, Code 39, Code 93, EAN-13, EAN- 8, Codabar, POSTNET, UPC-A, UPC-E, EAN and UPC 2(5) digits, MSI, PLESSEY, China Post, ITF14, EAN14, Code 11, TELPEN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Post Leitcode, LOGMARS 2D bar code:...

  • Page 9: Printer Optional Features

    1.1.1 Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature option option option Applicator I/O interface (GPIO) Peel-off module Regular cutter (Rotary cutter) Max. paper width:178mm Media thickness: 0.06 ~ 0.25mm Media type: receipt, tag, and label liner w/o glue KP-200 Plus series keyboard KU-007 Plus programmable smart keyboard Bluetooth module (Serial interface)

  • Page 10: General Specification

    1.2 General Specification General Specifications Physical dimensions 355 mm (W) x 337 mm (H) x 520 mm (D) Weight 21.5 kg Internal switching power supply Power Input: AC 100-240V, 3.0A, 50-60Hz Output: DC 24V, 8.33A, 200W Operation: 5 ~ 40˚C (41 ~ 104˚F), 20~85% non-condensing Environmental condition Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing Environmental concern...

  • Page 11: Ribbon Specification

    1.4 Ribbon Specification Ribbon Specifications Ribbon outside diameter Max. OD 90 mm Ribbon length 450 meter 1” core (25.4 mm) Ribbon core inside diameter 50.8~178 mm (2”~7”) Ribbon width Ribbon wound type Ink coated inside/ outside Note: Support color ribbon 1.5 Media Specification Media Specifications 203 dpi models...

  • Page 12: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 13: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED indicators Touch screen Operation buttons Media viewer Paper exit chute Printer right side cover opener...

  • Page 14: Interior View

    2.2.2 Interior View Ribbon rewind spindle Ribbon supply spindle Print head pressure adjustment knobs Z axis mechanism adjustment knob Print head release lever Media guide bar Rear label guide Label roll guard Label supply spindle Damper Print head Ribbon sensor Gap sensor Platen roller Black mark sensor...

  • Page 15: Rear View

    2.2.3 Rear View External label entrance chute Power switch Power cord socket Ethernet interface microSD card slot USB interface USB host RS-232C interface GPIO interface (Option) Centronics interface (Option) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 16: Operator Control

    2.3 Operator Control LEDs Touch screen Icons Printer model Firmware version Keys...

  • Page 17: Led Indication And Keypads

    2.3.1 LED Indication and Keypads Status Indication Printer power off POWER Printer power on Printer is ready ON-LINE Printer is paused Blinking Printer is downloading data Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keys Function PAUSE...

  • Page 18: Touch Screen Manipulation

    2.3.2 Touch Screen Manipulation Tap an item to open/use it. Selected Item (Red) Next Page Return Up Page Scroll up Scroll down...

  • Page 19: Setup

    3. Setup 3.1 Setting up the printer Place the printer on flat surface. Make sure the printer is power off. Connect the printer to the computer with the provided USB cable. Plug in the power cord.  Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

  • Page 20: Loading The Ribbon

    3.2 Loading the Ribbon Lift the handle to open the Install the ribbon and printer right side cover. paper core onto the Push the print head ribbon supply spindle and ribbon rewind release lever to open the spindle. print head mechanism. Ribbon Wind the ribbon Thread the ribbon through...
  • Page 21 Ribbon Loading Path Close the print head mechanism making sure the latches are engaged securely. Ink coated outside Ink coated inside...

  • Page 22: Loading The Media

    3.3 Loading the Media Lift the handle to open the printer right side cover. Push the print head release lever to open the print head mechanism. Remove one label roll guard from the label spindle. Place the roll of media on the label supply spindle and push it to the end of label spindle.
  • Page 23 Pull label roll leading edge forward through the media guide bar, damper, media sensor and place the label leading edge onto the platen roller. Adjust the rear label guide (green) to fit the width of the label. Making sure the label is into both label guides. Close the print head mechanism.
  • Page 24 Loading path for media...

  • Page 25: Loading The Media In Fan-Fold / External Mode (Option)

    3.4 Loading the Media in Fan-fold / External Mode (Option) Open the printer right side cover. Insert the fan-fold media through the bottom or rear external label entrance chute. Please refer to section 3.3 loading media Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 26: Loading The Media In Cutter Mode (Option)

    3.5 Loading the Media in Cutter Mode (Option) Lift the handle to open the printer right side cover. Push the print head release lever to open the print head mechanism.Please refer to section 3.3 to load media. Lead the media through the cutter paper opening. Adjust the label guide to fit the width of the label.

  • Page 27: Loading The Media In Peel-Off Mode (Option)

    3.6 Loading the Media in Peel-off Mode (Option) Install the label and calibrate the selected sensor. Install the paper core on internal rewind spindle. Pulling the lower cover of print head up as picture showed. Place the label through the peel-off cover slot and platen roller.
  • Page 28 Please note the direction of label (printing side facing up). Paste the media on the paper core and rolling it counterclockwise for 3 to 5 circles until the liner is completely stretched. Pulling the lower cover down to close the print head and test the function in peel-off mode Note: *Please calibrate the gap/black mark sensor when...

  • Page 29: Knob Adjustment

    4. Knob Adjustment There are conditions that will need to adjust the print head pressure.  Print with thick media If media thickness is larger than 0.19 mm, the larger pressure is required to get good quality printout.  Ribbon wrinkle presented on the media There are 5 levels of pressure for adjustment.

  • Page 30: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    4.1 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc. In case the ribbon wrinkle happens, please follow the instructions below to adjust the printer parts. Adjustable Printer Parts There are 5 levels of print head pressure adjustment knob settings.
  • Page 31 Wrinkle happens from label lower right to upper left direction Miffle/ Right knobs Feed Direction  Decrease the left side print head pressure adjustment knobs setting 1 level per each adjustment then print the label again to check if wrinkle is gone. ...
  • Page 32 Wrinkle happens from label lower left to upper right direction Left / Middle knobs Feed Direction  Decrease the right side print head pressure adjustment knobs setting 1 level per each adjustment then print the label again to check if wrinkle is gone. ...
  • Page 33 Pressure knob adjustment reference: 6” label Left index Middle index Right index 3”label Left index Middle index Right index...

  • Page 34: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 35 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings.  For more information, please refer to TSC Console User Manual.

  • Page 36: Setup Ethernet Interface

    5.2 Setup Ethernet Interface  Use USB or COM to establish the interface on TSC Console.  Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 37  Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface.  The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.

  • Page 38: Set Wifi And Add To Tsc Console Interface

    5.3 Set WiFi and Add to TSC Console Interface  Use USB or COM Port to set up the interface. (refer to chp.5.1)  Double click to enter the printer configuration page.  Click Get to receive printer’s information. ...
  • Page 39 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 40  After clicking Set button, it'll pop-up the window tip as below shown.  IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel. Note: IP address should be shown within about 5~15 seconds after printer turn on.

  • Page 41: Initialize The Printer Wifi Setting

    5.4 Initialize the Printer WiFi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.

  • Page 42: Printer Function

    5.5 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...

  • Page 43: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...

  • Page 44: Lcd Menu Function

    6. LCD Menu Function 6.1 Enter the Menu  By touch display: Tap the “Menu” icon on LCD to enter the main menu.  By Keys: Press the “MENU” button and press the “SELECT” button to enter the main menu.

  • Page 45: Menu Overview

    6.2 Menu Overview There are 8 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. File Manager : To check and manage printer’s TSPL : To set up the printer settings for TSPL memory storage.

  • Page 46: Tspl

    6.3 TSPL TSPL category can set up the printer settings for TSPL. Speed Density None Direction Batch Mode Print mode Peeler Mode Offset Cutter Mode TSPL Shift X Cutter Batch Shift Y Reference X Reference Y Code Page Country...
  • Page 47 Item Description Default Speed Set the print speed. Setting range: 2~14 for 203dpi; 2~12 for 300dpi; 1~6 for 600dpi Density Set the printing darkness. Set the printout direction. Setting Value: 0 and 1. Direction Direction 0: Direction 1: Set the print mode. There are 5 modes in total: None: Next label top of form is aligned to the print head burn line location.

  • Page 48: Zpl2

    6.4 ZPL2 Darkness Print Speed This “ZPL2” category can set up the printer settings for ZPL2. Tear Off Tear Off Print Mode Peeler Off Print Width Cutter List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu ZPL2...
  • Page 49 Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. Set the print speed. Available setting range is 2~18 for 203dpi and 2~14 for 300dpi; 1.5~6 Print Speed for 300dpi.. Tear Off Adjust media stop location. Available setting value range: -120~120 dots. 0 dot Set the print mode.
  • Page 50 Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the print head.

  • Page 51: Sensor

    6.5 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Manual Calibration Standard Black Mark Menu Sensor Auto Continuous Threshold Detect Fixed Maximum Length Advanced Item...

  • Page 52: Interface

    6.6 Interface Interface can set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth...

  • Page 53: Serial Comm

    6.6.1 Serial Comm Serial comm can set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Item Description Default Baud Rate...

  • Page 54: Ehernet

    6.6.2 Ehernet Ethernet configures internal Ethernet configuration and checks the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Status Check the Ethernet IP address and MAC setting status. DHCP: On or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol. Config.

  • Page 55: File Manager

    6.7 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH...

  • Page 56: Diagnostic

    6.8 Diagnostic Print Config. Dump Mode Menu Diagnostic Print Head Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains print head test pattern, which is useful Print Config.

  • Page 57: Advanced

    6.9 Advanced Display Brightness Touchscreen Calibration Menu Advanced Date & Time Cutter Type Language Item Description Display Brightness This item is used to setup the brightness for display. Touchscreen Calibration This item is used to calibrate the center of the cross for best result for touchscreen. Date &...

  • Page 58: Service

    6.10 Service This feature is used to restore printer settings to defaults and checking information for printer. Initialization Menu Service Printer Information Contact us Item Description Initialization This feature is used to restore printer settings to defaults. Printer Information This feature is used to check printer serial number, printed mileage(m), labels(pcs.) and cutting counter. Contact us This feature is used to check the contact information for tech support service...

  • Page 59: Troubleshooting

    7. TroubleShooting Problem Possible Cause Recovery Procedure  Plug the power cord in printer and outlet.  The power cord is not properly connected. Power indicator does not illuminate   The power switch is closed. Switch the printer on. ...
  • Page 60 mechanism.  If peeler module is installed, please remove the label.  If there is no peeler module in front of the printer, please  Peel function is enabled. Take Label switch off the printer and install it.  Check if the connector is plugging correctly. Can’t downloading the file to ...
  • Page 61   Sensor sensitivity is not set properly. Calibrate the sensor by Auto Gap or Manual Gap options.   The media sensor is covered with dust. Clear the GAP/Black mark sensor by blower.  Printhead pressure is incorrect.  Please refer to the chapter 4.

  • Page 62: Maintenance

    8. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 63 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 64: Angency Compliance And Approvals

    9. Angency Compliance and Approvals EN 55022 (Class A) EN 55024 EN 61000-3-2 / EN 61000-3-3 EN 60950-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC CFR Title 47 Part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to...
  • Page 65 1. Bitte lesen Sie diese Hinweis sorgfältig durch. 2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf. 3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung. 4.
  • Page 66 CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. CAUTION 1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY PARTS AWAY. 2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED.

  • Page 67: Revise History

    10. Revise History Date Content Editor...

This manual is also suitable for:

Ttp-2610mtTtp-368mt

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