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1. Introduction Thank you for purchasing the TSC TTP-245/343 series of Thermal Transfer and Direct Thermal Bar Code Printers. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, /2.0 or 3.0 ips.
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor. Options External label roll mount. Label spindle (3-inch diameter core). Keyboard display unit (KU-007 series). Automatic cutter module. Peel off module. Internal Ethernet print server. 802.11b wireless print server.
3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptable.
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Make sure both the ribbon access window and the printer top cover are closed when powering up the printer. 1. Push down on the ribbon access window to unlock and open the cover. 2. Place a paper core onto the ribbon rewind spindle. Mount the ribbon rewind paper core on the front hubs.
Ribbon supply spindle Ribbon Leader Rear Hub Ribbon Rewind Paper Core Fig. 5 Ribbon installation (II) 3.3 Loading Label Stock 1. Insert a 1” label spindle into a paper roll ( * f your paper core is 1 inch, remove the 1.5” core adapter from the fixed tab. If label width is 4 inch wide, two fixing tabs are not required.
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Lower Cover Fig. 7 Pull the lever to open the cover 3. Place a roll of paper onto the center of the paper roll mount. 4. Feed the paper, printing side face up, through the Teflon bar and the paper guide and pass over the platen.
Printer Top Cover Support Bar Paper Roll Mount Teflon Bar Paper Guide Top Cover Open Lever Fig. 8 Label installation (II) 3.4 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. Fig.
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External Paper Roll Mount External Paper Feed Opening Fig. 10 External roll mount label installation (I) 4. Feed the paper, printing side face up, through the paper guide and pass over the platen. 5. Adjust the paper guide by removing it left or right to fit the paper width. 6.
3.5 Peel-off Module Installation (Option) 1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover.
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lower inner cover and the lower cover. 5. Connect the peel-off panel cable to the 5-pin socket on printer PCB. 5-pin Socket Peel-off panel Cable Peel-off panel Tenon Fig. 14 Connect peel-off sensor cable to main board 6. Arrange the cable through the bezel. Bezel Mortise Fig.
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kick sound. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig. 16 Peel-off panel installation (I) 8. Arrange the lower inner cover back to the lower cover. Peel-off panel Fig. 17 Peel-off panel installation (II) Lift up the peel-off panel to the lower cover to close it. 10.
3.5.1 Loading the Paper in Peel-off Mode Note: Both thermal paper and plain paper apply for peel-off function but neither PVC nor vynle work at peel-off function. 1. Insert a 1” label spindle into a paper roll. 2. Open the printer top cover by pushing forward the top cover open levers. The top cover support will hold the printer top cover.
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over the platen. 6. Lead the paper through the backing paper opening, beneath the roller, pull 7. Adjust the paper guide by removing left or right to fit the paper width. Top Cover Top Cover Support Roller Peel-off panel Fig. 20 Lead the paper through the backing paper opening, beneath the roller 8.
3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. Lower Cover Fig. 22 Pull the lever to open the cover 3. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover.
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5. Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover. 6. Connect the cutter module cable to the 4-pin socket on printer PCB. 4-pin Socket Cutter Cable Cutter...
Cutter Niche Fig. 26 Cutter module installation 10. Use a screwdriver to screw down 6 screws on the lower inner cover. 11. Close the top cover by arranging the top cover support back to the flute and push it forward then close the cover slowly.
Top Cover Top Cover Support Paper Guide Platen Cutter Fig. 27 Label installation in cutter mode 7. Close the top cover by lifting up the top cover support and close the cover slowly. Fig. 28 Complete label installation in cutter mode 3.7 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions.
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2. Lift up the top gradually. There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below. Note: To hold the cover open at position 1, you must lift the cover higher than the stopping point at position 1 and gently lower the cover to stopping point 1.
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Fig. 2 Top cover is fully open and ready to close Fig. 3 Use both hands to close the top cover 5. Do not force the cover! If you are not sure if top cover is fixed at stop position, please do not push top cover to close it or the top cover will be damaged.
4. Power on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Ribbon sensor calibration Gap or black mark sensor calibration Self-test.
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print the internal configuration and then enter the dump mode. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Turn off / on the power to resume printer for normal printing. Print head check pattern Firmware version Firmware checksum...
ASCII Data Hex decimal data related to left column of ASCII data Fig. 30 Dump mode printout The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.
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(5 blinks) green 4. Printer configuration will be restore to defaults as below after initialization. Parameter Default setting Speed TTP-245, 127 mm/sec (5 ips) TTP-343, 76 mm/sec (3 ips) Density Label Width 4.25” (108.0 mm) Label Height 2.5” (63.4 mm)
5. Maintenance 5.1 Cleaning Use one or more of the following supplies that meets your needs: Cleaning pens. Cleaning swabs Lint-free cloth. The cleaning process is described as following Printer Part Method Let the print head to cool for one minute. Printer Head Use a cleaning pen to swab the print elements.
6. Troubleshooting This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions. 6.1 LED Status LED Status / Color Printer Status Solution Number Solid Green Green with blinking Pause Red with blinking...
6.2 Print Quality Continuous feeding labels The printer setting may go wrong. Please do the Initialization and Gap/Black Mark Calibration. No print on the label Is the label or ribbon loaded correctly? Follow the instructions in Loading the Paper or Loading the Ribbon. Does the ribbon run out? Follow the instructions in Loading the Ribbon.
8. LED and Button Operation 8.1 LED LEDColor Description Green This illuminates that the power is on and the device is ready to use. Orange This illuminates that the system is detecting the paper and ribbon status This illuminates a printing error, such as paper empty, ribbon empty, or cover opened etc.
8.2 Button Operation Press the button when the LED is green. Feed It feeds the label to the beginning of the next label. Press the feed button during printing Pause The printing job is suspended. Turn off the power switch. Ribbon Sensor Hold on the button then turn on the power switch.
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