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Troubleshooting; Chapter 4 Troubleshooting - Acer TravelMate 220 Service Manual

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Troubleshooting

Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
The diagnostic test detected an error and
displayed a FRU code.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
Chapter 4
Go To
"Power System Check" on page 80.
"Power-On Self-Test (POST) Error Message " on
page 83
"Undetermined Problems" on page 91
"Error Message List" on page 84
"System Diagnostic Diskette" on page 39
"Power-On Self-Test (POST) Error Message " on
page 83
Use the customer-reported symptoms and go to
"Power-On Self-Test (POST) Error Message " on
page 83
"Intermittent Problems" on page 90
"Undetermined Problems" on page 91
Chapter 4
77

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